Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

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  1. Fix File Explorer not remembering it's position when closed and then reopened.

    Problem Description:

    File Explorer does not remember it's position, when it is closed and re-opened. Instead, it cascades to the right (as if it is a second instance of FE, when it is not.)

    This behaviour should only happen if multiple instances of file explorer are open, assuming it is related to the 'cascading windows' setting. This needs fixing as soon as possible. It is a rediculous "feature" the helps nobody and infuriates many.

    This only affects Win10 (Win8 and before always closed and reopened file explorer in the correct position). This problem can be reproduced every time Win10 is…

    12 votes
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      9 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • bring back text/icon resizing

      this screen, formerly located at: "Control Panel\All Control Panel Items\Display" in the legacy Control Panel has been removed, and is also not represented in the Settings app menus (in the new Build 15019.rs_prerelease.170121-1513)

      Image: https://www.windowscentral.com/sites/wpcentral.com/files/styles/larger_wm_brw/public/field/image/2015/08/windows-10-display-settings-scn-3.png?itok=P_IMrNWw

      I NEED these options back. I am registered blind and always use Windows like this (larger text, turned bold for all elements - titlebars, message boxes, icons etc):

      Image: http://imagizer.imageshack.us/a/img924/9568/SSXyGo.jpg

      If this isn't fixed, I will be stuck on the old version of Win10 by disabling updates, which will eventually not be supported, meaning I will then be forced back onto Win8. Please stop changing,…

      12 votes
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        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello Karl,

        Thank you for alerting us with this issue. You’re correct inthat without the resizing or font change option, it can make it difficult to see the desktop icons. Therefor, I’ll forward this on to our product managers to get this issue raised and possibly resolved.

        Again, thank you for reaching out to us about this.

        Sincerely,

        The Microsoft Disability answer Desk team.

      • Make Accessibility Checking As Ubiquitous As Spell Checking

        Kudos for Moving your Accessibility Checker into the Review Ribbon it's a step forward.

        How about having accessibility on by default like you have spelling and grammar checking.

        Failing that can you make it available as an option to add to the Quck Access toolbar so that it is persistent. Out of sight is out of mind so I would suggest this small change to keep accessibility at the top of people's minds.

        15 votes
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          4 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hello Neil,

          Thank you very much for your suggestion. as you may know, we are working diligently to offer more accessibility functionality to our products.

          What version of Word are you using? Is it Office 365, or 2016, or another version? Please let us know so we can forward your suggestions to the appropriate product team, so we may expedite your issue.

          Thank you,

          The Microsoft Disability Answer Desk team.

        • Text selection commands don't work in Scan Mode

          I have posted this to the Windows Insider Feedback Hub, but I thought it wouldn't hurt to post this here as well. When reading text in Scan Mode, it is impossible to use standard Windows text selection commands to select text. This would be very useful in all sorts of places. For example, I could select and copy the text from an error message or text from a website.

          9 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a greater range of dwell times for the onscreen keyboard to increase speed

            I type with a combination of a trackball and onscreen keyboard. However, I have to use a third party keyboard (which could go away at any time) because the dwell time on the Windows keyboard is excruciatingly slow even on the fastest (.5 s) setting. On the third party keyboard I can type almost instantly with a dwell time of 200 or 300 ms. Why not refine the range of dwell times?

            5 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Amy,

              Thank you for contacting us at the Disability Answer Desk. This is a very interesting issue. However to help you further, we need further information regaring the third party software yo are using, on what oporating system, and application or applications you may be using as well.

              Than you for reaching out to us, and we’ll do whatever possible to resolve your situation.

              Sincerely,

              The Microsoft Disability Answer Desk team.

            • Put the font size & font color control back into Outlook!

              Not everyone has 20-20 vision. Some people need to make the letters bigger in email. Light grey color on white back ground is a nightmare! Also, if you want to make a big improvement.... give us the option to change this awful WHITE back ground into a softer color, so it isn't so ******* the eyes. This is just awful.

              11 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hello,

                Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                Sincerely,

                The Microsoft Disability Answer Desk Team.

              • Add a command or toggle to disable Narrator speech and sounds.

                There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

                6 votes
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Chris,

                  We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

                  One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

                  Thank you,

                  The Microsoft Disability Answer Desk team.

                • 3 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Side scroll bars need a resizing action for users with nerve damaged hands.

                    I have moderately damaged nerves in my right wrist that cause my 3 fingers on my hand to be drawn inward like a hook. On top of that, whenever I use that hand, I have micro spasms that give little jerking motions to my hand while trying to use a mouse which gives me limited control over the mouse pointer. Due to the spasming, smaller items are very difficult to use. Since the side scroll bars have been narrowed in your products, it is extremely difficult to use them with my condition. Adding a sizing function to allow widening the…

                    3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello Lester,

                      Thank you for your input on this. We will forward this to one of our product managers to see if we can facilitate a solution for you regarding scroll bar size. Once we have more information, we’ll get back to you with further information.

                      Thank you for reaching out to us and if in the future we can be of further assistance, don’t hesitate to contact us.

                      Sincerely,

                      The Microsoft Disability Answer Desk team.

                    • Add how-to's on your PowerPoint support pages for math and animation accessibility

                      At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
                      - MathML is good BUT
                      - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
                      - Animations where a user action adds more bits of math to a single slide-- can't consistently…

                      7 votes
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                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello Mallory,

                        This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

                        We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

                        Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

                        Sincerely,

                        The Microsoft Disability Answer Desk team.

                      • PowerPoint Read Aloud

                        I am unable to find a way just to get the whole PowerPoint read to me. Thanks.

                        2 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi Les,

                          Thank you for reaching out to us about your issue. In order to help you out effectively, can you provide us with the following:

                          What version of PowerpOint are you using? Is it a part of Office 2016, or Office 365 online?

                          What screen reader are you using in order to read the presentations?

                          Also, what are the steps to reproduce your problem in detail?

                          We look forward to assisiting you with your issue; and in the future, if there is anything else we can help you with, please feel free to reach out to us.

                          Sincerely,

                          TheMicrosoft Disability Asnwer Desk team.

                        • Create a tutorial on creating accessible Power Point templates

                          There is a lot of information on the web about creating accessible power point presentations. Unfortunately, there seems to be little information on creating accessible power point templates. I would like to have a guideline on how to create accessible power point templates that I could provide to our department that creates our corporate templates. In a corporate environment, many templates exist which contain corporate color schemes and logos, customized for various departments, with little regard to accessibility.

                          As a screen reader user, I attempted to transform one of my company's Power Point templates into one that was accessible. I…

                          3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Tim,

                            This is a very good suggestion. We’ve had simular issues regarding PowerPoint and screen readers before. We’ll forward your concern to the product manager and get back with you as to any future updates for this fix.

                            Thank you for reaching out to us, and if there is anything else we can do for you, please feel free to get in contact with us.

                            Sincerely,

                            The Microsoft Disability answer Desk team.

                          • The scan mode ought to switch on or off automatically depending on input field, e.g. switching off scan mode when encountering editable fiel

                            The scan mode ought to switch on or off automatically depending on input field, e.g. switching off scan mode when encountering editable field. I prefer Narrator handling web pages as is handled by System Access screen reader.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello,

                              THank you for contacting us about this issue. We will forward this to the product manager in charge of Narrator to see if we can get a fix implimented for you.

                              One question: Are you experinencing this with only one browser such as IE 11 or Edge?

                              Again, thank you for reaching out to us about this as it’s our missionto help those with disabilities use our products more effectively.

                              Sincerely,

                              The Microsoft Disability Answer Desk team.

                            • Different notification sounds for different apps

                              In the Windows Mobile version, you can assign completely different sounds to different apps. I would like that be made for the PC version. I can tell what notification would be by the sound. For my phone, I have different sounds for different types of things. For example, "You have an appointment." for the calendar. For mail, "New mail" and for Maintenance and Security, an alarm sound.

                              10 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello,

                                This sis a very interesting idea you’ve proposed. In Windows some apps let you customize alerts for some of their functions, but not all becuase it’s dependant on registry entries.

                                I’ll go ahead and forward this to the product manager for further review and get back to you with any further updates.

                                Thanks again for reaching out to us; and in the future, if there’s anything else we can do for you, please let us know.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • Change Outlook color schemes

                                The color scheme in Outlook 2016 does not provide enough contrast for some features, such as highlighting out of office or busy days. This is especially true for the "dark grey" office theme - where the ooo days show up as a whiter shade against a light grey background - impossible to see in the month view. Getting away from the pastel colors would help.

                                8 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello,

                                  Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                                  Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk Team.

                                • so i cant use this comkputer i have shares and loosing money because of this windows 10

                                  cant do this know more jpoke 15 hrs a day for 6 months ive tryed t6o gtet this ******* windows 10 finished lost neally every cent 40000 dollars because ofv this

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Improve contrast/color schemes for Microsoft Office 2010 and newer

                                    The ribbon menus need another option that provides more contrast and easier to see icons for Low-Vision users. The current shades of gray, and small size are very frustrating for our low-vision students. We really miss the Office 2003 menu styles and color schemes which provided greater contrast.

                                    27 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi Cheryl,

                                      Thank you for contacting us at the disability Answer Desk with this concern. We are currently tacking this concern as it’s been brought up concerning some of our other products. In the meantime, we are following up with our Product Managers to get an ETA of when a solution will be implemented. When we receive more information, we will post it here first.

                                      Thank you again for reaching out to us for your accessibility related concerns.

                                      Sincerely,

                                      The Microsoft Disability Answer desk Team.

                                    • 7 votes
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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello Matt,

                                        Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

                                        I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

                                        In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

                                        Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

                                        Sincerely,

                                        The Microsoft Disability Answer Desk.

                                      • add refreshable braille display device support

                                        We are the refreshable braille display device manufacture, and we want add the device to the Windows 10. This device will help the visually impaired people use the Windows 10 very easily!

                                        7 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Mo,

                                          Thank you for reaching out to us with your question as we are focused on making our products more accessible to the disabled community.

                                          We do have oquestion: Are you using LibLouis Braille Library for Braille support in the development of your drivers?

                                          Thank you,

                                          The Microsoft Disability Answer Desk team.

                                        • enable narrator to work with echoing text that has been dictated

                                          Make narrator echo back dictated text using Windows speech Recognition so that blind people who have limited use of their hands can take advantage of both features.

                                          15 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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