Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Improve contrast/color schemes for Microsoft Office 2010 and newer

    The ribbon menus need another option that provides more contrast and easier to see icons for Low-Vision users. The current shades of gray, and small size are very frustrating for our low-vision students. We really miss the Office 2003 menu styles and color schemes which provided greater contrast.

    11 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Add Drag-And-Drop to mouse support.

      Screen readers such as Window-Eyes have the ability to support Drag-And-Drop as Narrator continues to mature, will you also add this feature?

      8 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Joseph,

        Thank you for contacting us at the Microsoft Disability Answer Desk.

        This is an excellent suggestion that you’ve brought up. We’ll forward your suggestion on to the appropriate product team for review and possible future implementation.

        Again, thank yo for your suggestion.

        The Microsoft Disability Answer Desk

      • enable narrator to work with echoing text that has been dictated

        Make narrator echo back dictated text using Windows speech Recognition so that blind people who have limited use of their hands can take advantage of both features.

        6 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Narrator should automatically switch to screen mode and editable mode as appropriate. editable/input is encountered, Narrator switches

          Narrator should automatically switch to screen mode and editable mode as appropriate. editable/input is encountered, Narrator switches

          7 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            Hello Hari Dhoundiyal ,

            Thank you for contacting the Disability Answer Desk about your concern with Narrator. Can you give us some more detail as to when it does not alternate in between screen and editing mode? This would help us improve the software to make it user friendly.

            Thank you for contacting us.

            Sincerely,

            The Microsoft Disability Answer Desk.

          • Provide the equivalent of a JAWS find command.

            My understanding is that Narrator does not offer an equivalent to a JAWS find command. This is essential for me. I could not find it listed, and the Answer desk was not aware of this feature. I would hope that Narrator could improve on the JAWS version, by allowing me to search for a string of text in any window with focus, not just in a browser.
            My understanding is that Narrator does not offer an equivalent to a JAWS find command. This is essential for me.

            5 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Add the Check Accessibility feature to the free Office Online apps

              Check Accessibility is a great feature. It should be available to users of the free Office Online apps.

              7 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Provide day of week information when navigating the calendar in Outlook 2016.

                When navigating the calendar in Outlook 2016 recent builds, the screen reader will announce the dates, but not the actual day of the week. JAWS used to do this before they switched to providing the information directly from outlook.

                4 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Remove the compromise between keyboard and controler on XBox with Narrator

                  I recently purchased an Xbox console. Here are my thoughts on the experiences so far and I think an underlying theme of where accessibility breaks and needs to improve. I am really passionate about making this a good console for users, so opening dialog up about this is critical. That's why I was super excited when I purchased my console a few weeks ago, a moment where I was confident that at least I'm getting some out-of-box accessibility solutions and a company dedicated to their mission.

                  First, the biggest issue with Narrator, as it stands, is this controller-keyboard compromise I…

                  5 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Support captions / subtitles in MP4 & MKV files.

                    Windows 10 Movies & TV supports SRT files. This is nice, but it's not really enough.
                    I know there's no end of anime folks asking for subtitle support in MKV files, so you can ask them what formats are prevalent there.
                    In the MP4 container, there's space for multiple "sbtl:tx3g" streams (aka "mov_text") to carry subtitles / captions, either to provide access for people who are deaf or hard of hearing, or to support multiple languages. You already support multiple audio streams, you already support subtitles in external SRT files, subtitles in alternate streams should be a small addition to…

                    3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Jaws under windows 10, there is a known bug with how Windows is reporting colors to jaws not allowing Jaws users to assign screen highlights

                      With Jaws under windows 10, there is a known bug with how Windows is reporting colors to jaws not allowing Jaws users to assign screen highlights reliably like we were able to do in windows 7. Freedom scientific states that they are working with you guys on this issue, but are still waiting for MS to provide a fix. For those of us who are using screen readers, windows 7 provides more reliable accessibility then windows 10. I am hopeful that MS will work with the developers of screen readers to provide better accessibility in Windows 10 with screen readers…

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 4 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Make shapes accessible to keyboard users in Office (Word, Excel, PowerPoint etc

                          Currently, in Office programs, when shapes are added to a document:

                          Word: alt+n, sh, then choose a shape.
                          Excel: alt+n, zi,sh, then choose a shape.

                          The shapes themselves are identified, which is great, but as soon as you choose one, you need to use the mouse to insert it.

                          Many screen readers provide a way of partly manipulating the mouse (eg press numpad slash to left click with NVDA), it is impossible to accurately position the item and resize it. Please include the ability to use the keyboard to accomplish this.

                          8 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Focusable elements should fire focus event / receive :focus styling when they receive Narrator/accessibility focus

                            This issue relates to a current inconsistency among different AT, particularly evident on touchscreen devices. See https://patrickhlauke.github.io/touch/tests/results/#mobile-tablet-touchscreen-assistive-technology-events / https://twitter.com/patrick_h_lauke/status/788496138966106112

                            In iOS/VoiceOver/Safari, when a focusable element (link, button...but some special casing seems to happen for text entry fields and similar) receives VO focus, the JavaScript focus event is fired and CSS :focus styles apply. In most other OS/AT/browser combinations, this is currently not the case - accessibility focus does not trigger focus() / :focus.

                            This has been brought up in the past with Mozilla with regards to Android/TalkBack/Firefox (xref https://bugzilla.mozilla.org/show_bug.cgi?id=1000082) and just now with Google for Android/TalkBack/Chrome (xref https://bugs.chromium.org/p/chromium/issues/detail?id=657157)

                            7 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Excel border styles not accessible via ribbon

                              In Excel (2016), press:

                              1. alt+h (home ribbon)
                              2. b (borders)
                              3. y (line style)

                              This opens a sub-menu showing the different kind of border styles which is not accessible to screen readers (Narrator and NVDA).

                              In the Border page of the format cells dialog, the list of these styles is also available, and in this location, each style is identified (dashed, thick, thin etc) using screen readers.

                              6 votes
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                                3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi Quentin,

                                Can you update your O365 Office 2016 to the latest that came out in October? This is build 16.0.7369.xxxx.

                                Narrator does not have a separate version than the Windows version you mentioned.

                                I am unable to reproduce your issue with Narrator when reading the different line styles.

                                I only have 14 items in my list beginning with

                                • none
                                • Thin
                                • hair
                                • Dotted

                                Let me know if the update makes a difference.

                              • I purchased Home and Business 2016 to update my actual Microsolft Office 2010 can I do that directly or should I unsintalled version 2010

                                I purchased Home and Business 2016 to update my actual Microsolft Office 2010. Should I uninstalled by old Microsoft Office 2010 before I run the installation of version 2016.

                                2 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make Mouse Keys work in Edge

                                  Accessibility feature Mouse Keys does not work in Edge (and UWP apps with edge html engine). There is no reaction on click (5 key on numpad) or double click (+ key on numpad) in page area. Browser toolbars are only clickable with mouse keys area of the browser.

                                  2 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Azure portal accessibility issues

                                    The following problems in relation to Azure Portal accessibility have been encountered when using this UI with Jaws for windows 18 and NVDA 2016. Both Internet Explorer, Firefox and Chrome were also tested.

                                    1. the link to add subnets is not properly labeled.
                                    2. It is no longer possible to select the location.
                                    3. When pressinbg E, instead of looking for the last edit field Jaws telling me I'm not in a table.
                                    4. Drop downs are not accessible. The lookup window isn't accessible.
                                    5. Adding a site to site connection on the virtual network gateway. Unable to select a…

                                    2 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Keep WIN + Enter key to start and stop Narrator in Windows 10

                                        After reading the suggested changes for Windows 10 and Narrator in 2017 (Ex: Users can now launch Narrator by clicking CTRL + WIN + ENTER. WIN + ENTER no longer launches Narrator)., I feel that striking WIN + ENTER is very easy to start and stop Narrator compared to the subjected changes. Most low vison and blind Windows users don't use a mouse.

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • introduce high contrast theme for outlook.com for message list fonts

                                          the outlook.com themes only change highlight colour
                                          light grey text on white is illegible

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello,

                                            Thank you for contacting us via the User Voice forum. This is something that we’ve already been made aware of as a desired feature. Therefore, I’m in communication with the product managers to see when this may be implemented. Once I have clear information on this, I’ll post a follow up comment on this topic.

                                            Again, thank you for contacting the Microsoft Disability Help Desk.

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