Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Add a Two Switch access mode for the On Screen Keyboard

    Add a manual step scanning option for switch users, for those able to use two switches. E.g. Key1 = Manual step scan. Key2 = Select.

    This would enable some users to use the slick On Screen Keyboard utility much more quickly and deliberately.

    18 votes
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      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hello Barrie,

      This is a pretty good suggestion which makes sense. We’ll forward this on to our product managers for further consideration and keep you up to date on any further developments around this.

      Again, Thank you for reaching out to us; and if there’s anything else we can help with in the future, let us know as we’re willing to help.

      Sincerely,

      The Microsoft Disability Answer Desk team.

    • Add the ability to adjust Windows Magnifier zoom level with the scroll wheel.

      When reading text on screen I am typically zoomed in 500%-700% magnification in full screen mode filling the screen with 3-5 lines of text at a time, this means any images, buttons, or other GUI elements are so enlarged that it is hard to understand what they are or how to interact with them. If I am reading a news article on a webpage and I see that there is an image, I will need to zoom out to understand what the image is. To do this I have to do the following.

      1 Remove my right hand from the…

      21 votes
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        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        Thank you for the detailed description of the enhancement you are looking for. In reproducing this scenario, it merits the attention of our product engineering team. This may already be in the works as simular suggestions have been made, so it is possible that a solution may be soon implemented and released. Nonetheless, your comments will be forwarded. We’ll also let you know when further information pertaining to this becomes available.

        Thank you for contacting us, and in the future, f there’s something additional we can provide with regards to accessibility, please feel free to reach out to us.

        Sincerely,

        The Microsoft Disability Answer Desk Team.

      • 5 votes
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          17 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Pete,

          Thank you for bringing this to our attention. the fn key should behave exactly like CTRL, Shift, or ALT. I’ll forward this to the appropriate development team for resolution to this. Once this is fixed, we’ll let you know.

          Again, thank you for reaching out to us; and if in the future we can be of further assistance, don’t hesitate to contact us.

          Sincerely,

          The Microsoft Disability Answer Desk team.

        • The ability to change my working background (in Word, Outlook and Excel)

          Hi,
          I used to be able to change the colour of my background in the Personalisation option from the Desktop. It allowed me to choose any colour I liked for my page and text in Word, Outlook and Excel. It was wonderful and I used to share this feature with users I trained using AT since it was a free adaptation that made a huge difference.

          I have always said, you would never spend all day looking at a bright white light, and yet we do, by looking at a bright white piece of paper in Word.

          This is hugely…

          6 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Alt+Tab with Narrator is not smooth.

            When alt+tab is pressed, I expect to hear the program name I switched to.

            Instead, I hear one of "Running Programs", "Running Applications" or
            "Task Switching", depending on how many times I press tab.
            After I hear one of these, I then hear the name of the program. I suggest trying to make this a bit more seemless.

            5 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Enable users to resize the content and IM windows in Skype for Business.

              I am frequently challenged to read things which are being presented. I'm always trying to zoom in before I remember that zoom doesn't exist in Skype.
              Maximizing the window or collapsing the message window doesn't help, since so much of the screen real estate is devoted to other elements. And I usually don't want to collapse the IM window altogether, just change the proportions so I can see everything.

              6 votes
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                3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hello Molly,

                I’m not sure exactly what you are referring to as it appears you are aking about resizing text in the IM window. This is easy to do.

                1. First in the Skype session, click on the IM icon at the lower left of the screen.
                2. At the lower-right hand side of the window, click the icon that looks like “…”.
                3. From the menue that appears, select, “IM Text Size”.
                4. There you can select the percentage of size of text to display in the IM window.

                With regard to the other isue, are your referring to zooming inon a shared screen or destop? If not, can you give us the exact scenario that is cuasting the difficulty?

                Thank you for contacting us, andif there is anything further we can do for you, please feel free to reach out to us.

                Sincerely,

                The Microsoft Disability Answer Desk…

              • Changing braille display drivers needs to be more intuitive, if needed at all to start with.

                When I tried adding my Freedomscientific braille display to be used with Narrator, I followed the directions in Narrator's user guide chapter 7:

                https://support.microsoft.com/en-us/help/4004263/windows-10-narrator-using-with-braille

                In this article, after updating the driver through Device Manager, it states in step 7:

                Choose the driver that begins with LibUSB-Win32 from the list on the following page and select Next to install the driver.

                I don't see a "next page" to be able to select this. After doing all steps up to step 7, I'm then returned to my device manager, and placed back under the Freedomscientific USB node which still is expanded with…

                2 votes
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Add the ability to use insert or caps lock in Narrator

                  I'd like to see an option under Narrator's general settings pane to use caps lock, numpad insert or extended insert as the Narrator modifyer key. For some reason, I'm finding that only using caps lock as modifyer to be a bit wonky. Indeed, I'm coming from Jaws and NVDA, so this may be a newby's foyble, but this would make my transition that much more smooth.

                  3 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Label the search box in the Windows 10 store

                    When navigating the Windows 10 store with any screen reader, the search box is unlabeled and only appears as an unlabeled button. Once activated, the button expands to a text area which text can be typed into to perform the user's search query. Can this search box not be correctly labeled, and classed as a standard edit control type rather than a non-standard, unlabeled button? I get that one can press CTRL+E, as in echo, to reach the edit field, but that's not an excuse to override good accessibility habbits as well.

                    3 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Create a top level domain for the Accessibility Community forums.

                      It took me forever and a day to find the URL to these accessibility forums. When I called the Accessibility Helpdesk, the lady didn't have even the slightest inkling of an idea what I was talking about. She barely spoke english, and was inevitably reading from a script put in front of her little nose. I"m not aposed to outsourcing people overseas to do tech support work, and that's not the point of this post, so no one flame me here. All I'm saying is, it took her about 10 minutes just to find the link to these forums, and…

                      3 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • 4 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Narrator is too verbose in lists in edge

                          Narrator is too verbose in lists. The best way to see this is to go to the Microsoft accessibility user voice main page and look through the list of hot ideas. Insure you are in scan mode. Narrator will say "List start list item x of C". It does this repeatedly as I arrow through the list. This is especially annoying if there is more text associated with the list item. What I would prefer to have spoken is "List start" to indicate I'm entering a list, and just the list item with the word bullet if it's a bulleted…

                          6 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello Mike,

                            Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                            We will forward this on to the product team and update you when this issue is fixed.

                            Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                            Sincerely,

                            The Microsoft Disability answer Desk team.

                          • Narrator doesn't reliably show new page content in edge

                            When following a link or searching from the address bar, Narrator doesn't always position me on the web page. Sometimes it shows the toolbar with open reading view and other controls, and other times it will say the page title and custom repeatedly. This is with scan mode on and I have to tab into the page content to be able to cursor through it again. It also will say "Command unavailable" at times as well. This doesn't seem to be restricted to certain sites as far as I can tell.

                            5 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello Mike,

                              Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                              We will forward this on to the product team and update you when this issue is fixed.

                              Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                              Sincerely,

                              The Microsoft Disability answer Desk team.

                            • Add keyboard shortcuts for the Snipping Tool

                              The Snipping Tool is horribly inconvenient for anyone who does a lot of screen capture/paste (not PrintScreen) because it has no keyboard shortcuts. Lots of hand-eye coordination and mouse clicks required just to initiate a snip. Please bring back keyboard shortcuts.

                              6 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello Molly,

                                This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

                                If there is anything else we can do for you, please feel free to reach out to us.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • 7 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello,

                                  Thank you for contacting us with your feature request. we are currently investigating on how to impliment this and will keep you up to date as far as the progress made.

                                  Thank you for contacting us, and if there is anything further we can do, please feel free to reach out to us.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk tearm.

                                • Ability to export Narrator customized settings and keyboard commands

                                  Narrator is supported in more than 20 languages, however there are many others where Narrator is not supported. It means, that some keyboard commands should be changed manualy if we wanted Narrator to work. examples are Narrator key +brackets. In Slovenian keyboard layout we must press ctrl + alt +f/g or alt(gr) +f/g to type square brackets.
                                  If you have only one computer, it will be easy to customise a Narrator but if you had more than five, this procedure would become very frustrated.
                                  so until Narrator has not been supported and localised to Slovenian and other languages, I suggest…

                                  4 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello,

                                    Thank you for contacting us about this suggestion. We will forward this to our product manager as we are making efforts to incorporate functionality with more and more languages.

                                    Again, thank you for contacting us, and in the future, if we can be of further assistance, please feel free to reach out to us.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • The button option in the creators update for narrator is missing from the on-screen gestures list.

                                    Can you please fix the new button option for narrator and the creators build. It is currently missing from the Touch screen gestures list in narrator.

                                    5 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Narrator won't let me review form fields in edge

                                      When typing into the edit boxes on this page or any other pages, I can't navigate character by character with Narrator or move by any other element. It also doesn't announce what I'm backspacing over.

                                      5 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello Mike,

                                        Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                                        We will forward this on to the product team and update you when this issue is fixed.

                                        Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                                        Sincerely,

                                        The Microsoft Disability answer Desk team.

                                      • Narrator says "Command unavailable when trying to silence the reading of tooltips behind links

                                        When Navigating between pages in edge, Narrator will read tooltips behind links such as the url of the link. I press control to silence this and Narrator will say "Command unavailable.

                                        5 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Mike,

                                          Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                                          We will forward this on to the product team and update you when this issue is fixed.

                                          Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                                          Sincerely,

                                          The Microsoft Disability answer Desk team.

                                        • I am blind and am the only person who uses the pc. Why can't we have an option to always start narrator when the recovery environment loads

                                          There are no audible alerts to tell you when the recovery environment has loaded and got to the point where you can start narrator and as the default button that is selected is the one that reboots to windows it is easy when pressing the narrator hotkey to accidentally reboot back to windows as I am the only person who uses the pc why can't we have an option in ease of access to start narrator automatically when the recovery image is run.

                                          7 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello,

                                            THiank you for contacting us about this issue. We’ll forward this to the product manager to see if there is a work around for this problem and if not, if there is a remediation in the works for it. We’ll also keep you aprised of the progress regarding this.

                                            Thank you again for contacting us, and if there is anything else that we can do, please feel free to reach out to us.

                                            Sincerely,

                                            The Microsoft Disability ANswer Desk team.

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