Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

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  1. Fix File Explorer not remembering it's position when closed and then reopened.

    Problem Description:

    File Explorer does not remember it's position, when it is closed and re-opened. Instead, it cascades to the right (as if it is a second instance of FE, when it is not.)

    This behaviour should only happen if multiple instances of file explorer are open, assuming it is related to the 'cascading windows' setting. This needs fixing as soon as possible. It is a rediculous "feature" the helps nobody and infuriates many.

    This only affects Win10 (Win8 and before always closed and reopened file explorer in the correct position). This problem can be reproduced every time Win10 is…

    7 votes
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      9 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Make Accessibility Checking As Ubiquitous As Spell Checking

      Kudos for Moving your Accessibility Checker into the Review Ribbon it's a step forward.

      How about having accessibility on by default like you have spelling and grammar checking.

      Failing that can you make it available as an option to add to the Quck Access toolbar so that it is persistent. Out of sight is out of mind so I would suggest this small change to keep accessibility at the top of people's minds.

      12 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello Neil,

        Thank you very much for your suggestion. as you may know, we are working diligently to offer more accessibility functionality to our products.

        What version of Word are you using? Is it Office 365, or 2016, or another version? Please let us know so we can forward your suggestions to the appropriate product team, so we may expedite your issue.

        Thank you,

        The Microsoft Disability Answer Desk team.

      • bring back text/icon resizing

        this screen, formerly located at: "Control Panel\All Control Panel Items\Display" in the legacy Control Panel has been removed, and is also not represented in the Settings app menus (in the new Build 15019.rs_prerelease.170121-1513)

        Image: https://www.windowscentral.com/sites/wpcentral.com/files/styles/larger_wm_brw/public/field/image/2015/08/windows-10-display-settings-scn-3.png?itok=P_IMrNWw

        I NEED these options back. I am registered blind and always use Windows like this (larger text, turned bold for all elements - titlebars, message boxes, icons etc):

        Image: http://imagizer.imageshack.us/a/img924/9568/SSXyGo.jpg

        If this isn't fixed, I will be stuck on the old version of Win10 by disabling updates, which will eventually not be supported, meaning I will then be forced back onto Win8. Please stop changing,…

        10 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

          Hello Karl,

          Thank you for alerting us with this issue. You’re correct inthat without the resizing or font change option, it can make it difficult to see the desktop icons. Therefor, I’ll forward this on to our product managers to get this issue raised and possibly resolved.

          Again, thank you for reaching out to us about this.

          Sincerely,

          The Microsoft Disability answer Desk team.

        • Add a command or toggle to disable Narrator speech and sounds.

          There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

          6 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Chris,

            We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

            One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

            Thank you,

            The Microsoft Disability Answer Desk team.

          • Add how-to's on your PowerPoint support pages for math and animation accessibility

            At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
            - MathML is good BUT
            - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
            - Animations where a user action adds more bits of math to a single slide-- can't consistently…

            7 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hello Mallory,

              This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

              We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

              Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

              Sincerely,

              The Microsoft Disability Answer Desk team.

            • Text selection commands don't work in Scan Mode

              I have posted this to the Windows Insider Feedback Hub, but I thought it wouldn't hurt to post this here as well. When reading text in Scan Mode, it is impossible to use standard Windows text selection commands to select text. This would be very useful in all sorts of places. For example, I could select and copy the text from an error message or text from a website.

              4 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Put the font size & font color control back into Outlook!

                Not everyone has 20-20 vision. Some people need to make the letters bigger in email. Light grey color on white back ground is a nightmare! Also, if you want to make a big improvement.... give us the option to change this awful WHITE back ground into a softer color, so it isn't so ******* the eyes. This is just awful.

                7 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello,

                  Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                  Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                  Sincerely,

                  The Microsoft Disability Answer Desk Team.

                • Different notification sounds for different apps

                  In the Windows Mobile version, you can assign completely different sounds to different apps. I would like that be made for the PC version. I can tell what notification would be by the sound. For my phone, I have different sounds for different types of things. For example, "You have an appointment." for the calendar. For mail, "New mail" and for Maintenance and Security, an alarm sound.

                  8 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello,

                    This sis a very interesting idea you’ve proposed. In Windows some apps let you customize alerts for some of their functions, but not all becuase it’s dependant on registry entries.

                    I’ll go ahead and forward this to the product manager for further review and get back to you with any further updates.

                    Thanks again for reaching out to us; and in the future, if there’s anything else we can do for you, please let us know.

                    Sincerely,

                    The Microsoft Disability Answer Desk team.

                  • produce a guide to enable users to set up speech recognition and troubleshoot ihen it doesn't work.

                    In the absence of workflow, typing is arduous due to dexterity issues (word flow works well as an accessibility feature but...) speech recognition is my next best option but I can't figure out why it doesn't work ( 2 devices) and I can't find any guides beyond the basic instructions. I've tried the help desk but just got advised to do a clean boot. A proper user guide would be fantastic - this is also a tool that could be used by many pupils that I support with limited dexterity. Current options combined with education budget cuts leave them typing…

                    8 votes
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi Kay,

                      This is an excellent suggestion. As our products grow in accessibility, there is a growing need for documentation. There are some documents out there when it does come to activating screen readers with various installs on multiple software products.

                      There are a couple of forums that may help you in your quest for documentation. The first is: https://answers.microsoft.com/en-us/ and Microsoft.com/support.

                      To help assist you in a more proactive manner, you said that you are trying to do installs on two devices. What are these devices, and what is the software that you’re installing. That would help locate some more detailed documentation for you. We can also get in touch with the proper product owners to initiate the development of more detailed documentation regarding installs with screen readers.

                      Again, thank you so much for reaching out to us, as it’s our mission to more effectively assist people such as…

                    • Improve contrast/color schemes for Microsoft Office 2010 and newer

                      The ribbon menus need another option that provides more contrast and easier to see icons for Low-Vision users. The current shades of gray, and small size are very frustrating for our low-vision students. We really miss the Office 2003 menu styles and color schemes which provided greater contrast.

                      25 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi Cheryl,

                        Thank you for contacting us at the disability Answer Desk with this concern. We are currently tacking this concern as it’s been brought up concerning some of our other products. In the meantime, we are following up with our Product Managers to get an ETA of when a solution will be implemented. When we receive more information, we will post it here first.

                        Thank you again for reaching out to us for your accessibility related concerns.

                        Sincerely,

                        The Microsoft Disability Answer desk Team.

                      • Help to fix missing loading icon before welcome text on login screen.

                        Loading icon on log in screen disappeared and transition is not smooth any more. Only in log in screen, after that all is fine.

                        3 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • enable narrator to read dynamic alerts added due to important changes in content.

                          Go to https://www.cricketwireless.com/activate.html.

                          When navigating through the form, an error message appears if the user fails to type validated data. When this happens the screen reader should notify the user of the error thrown.

                          6 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Color Options feature for Color Blind people on Outlook 2016

                            I can't differentiate between an Available Slot and Tentative one when I access Calendar on the Outlook 2016; have to set theme to Black as workaround, but that makes working on Outlook Calendar worse. I have to strain my eyes day in and out for differentiating colors; even though I'm colorblind, can someone help me please !

                            7 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi Andries,

                              We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

                              Thank you,

                              The Microsoft Disability answer Desk team.

                            • Add Drag-And-Drop to mouse support.

                              Screen readers such as Window-Eyes have the ability to support Drag-And-Drop as Narrator continues to mature, will you also add this feature?

                              17 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi Joseph,

                                Thank you for contacting us at the Microsoft Disability Answer Desk.

                                This is an excellent suggestion that you’ve brought up. We’ll forward your suggestion on to the appropriate product team for review and possible future implementation.

                                Again, thank yo for your suggestion.

                                The Microsoft Disability Answer Desk

                              • enable narrator to work with echoing text that has been dictated

                                Make narrator echo back dictated text using Windows speech Recognition so that blind people who have limited use of their hands can take advantage of both features.

                                14 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • add refreshable braille display device support

                                  We are the refreshable braille display device manufacture, and we want add the device to the Windows 10. This device will help the visually impaired people use the Windows 10 very easily!

                                  5 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello Mo,

                                    Thank you for reaching out to us with your question as we are focused on making our products more accessible to the disabled community.

                                    We do have oquestion: Are you using LibLouis Braille Library for Braille support in the development of your drivers?

                                    Thank you,

                                    The Microsoft Disability Answer Desk team.

                                  • 5 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello Matt,

                                      Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

                                      I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

                                      In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

                                      Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

                                      Sincerely,

                                      The Microsoft Disability Answer Desk.

                                    • Change Outlook color schemes

                                      The color scheme in Outlook 2016 does not provide enough contrast for some features, such as highlighting out of office or busy days. This is especially true for the "dark grey" office theme - where the ooo days show up as a whiter shade against a light grey background - impossible to see in the month view. Getting away from the pastel colors would help.

                                      4 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello,

                                        Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                                        Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                                        Sincerely,

                                        The Microsoft Disability Answer Desk Team.

                                      • Please provide tips on using Pivot tables in Excel with screen readers. Pivot tables are one of the most powerful features in Excel.

                                        Pivot tables provide a superb feature set for analyzing data without having to develop complex formulae involving many ranges of data. I use a screen reader and am just starting to learn about them and am finding them wonderful, fascinating, and extremely useful. Sadly, screen reader vendors provide no information on pivot table use, and I believe that their lack of use by blind individuals stems from the fact that blind people don't learn about them, so they are never used. I think Microsoft has a wonderful opportunity here to expose information about one of the unsung heroes of Excel,…

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello,

                                          Thank you for reaching out to us about this issue. Another unother user has approached us about this very same situation, and we are having our engineering teams look into this.

                                          Thank you for contacting us, and if there is anything else that we can be assistance with in the future, don’t hesitate to let us know.

                                          Sincerely,

                                          The Microsoft Disability Answer Desk team.

                                        • Narrator should automatically switch to screen mode and editable mode as appropriate. editable/input is encountered, Narrator switches

                                          Narrator should automatically switch to screen mode and editable mode as appropriate. editable/input is encountered, Narrator switches

                                          13 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello Hari Dhoundiyal ,

                                            Thank you for contacting the Disability Answer Desk about your concern with Narrator. Can you give us some more detail as to when it does not alternate in between screen and editing mode? This would help us improve the software to make it user friendly.

                                            Thank you for contacting us.

                                            Sincerely,

                                            The Microsoft Disability Answer Desk.

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