Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Make Accessibility Checking As Ubiquitous As Spell Checking

    Kudos for Moving your Accessibility Checker into the Review Ribbon it's a step forward.

    How about having accessibility on by default like you have spelling and grammar checking.

    Failing that can you make it available as an option to add to the Quck Access toolbar so that it is persistent. Out of sight is out of mind so I would suggest this small change to keep accessibility at the top of people's minds.

    6 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Improve contrast/color schemes for Microsoft Office 2010 and newer

      The ribbon menus need another option that provides more contrast and easier to see icons for Low-Vision users. The current shades of gray, and small size are very frustrating for our low-vision students. We really miss the Office 2003 menu styles and color schemes which provided greater contrast.

      21 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Cheryl,

        Thank you for contacting us at the disability Answer Desk with this concern. We are currently tacking this concern as it’s been brought up concerning some of our other products. In the meantime, we are following up with our Product Managers to get an ETA of when a solution will be implemented. When we receive more information, we will post it here first.

        Thank you again for reaching out to us for your accessibility related concerns.

        Sincerely,

        The Microsoft Disability Answer desk Team.

      • Add Drag-And-Drop to mouse support.

        Screen readers such as Window-Eyes have the ability to support Drag-And-Drop as Narrator continues to mature, will you also add this feature?

        15 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Joseph,

          Thank you for contacting us at the Microsoft Disability Answer Desk.

          This is an excellent suggestion that you’ve brought up. We’ll forward your suggestion on to the appropriate product team for review and possible future implementation.

          Again, thank yo for your suggestion.

          The Microsoft Disability Answer Desk

        • 4 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hello Matt,

            Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

            I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

            In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

            Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

            Sincerely,

            The Microsoft Disability Answer Desk.

          • Color Options feature for Color Blind people on Outlook 2016

            I can't differentiate between an Available Slot and Tentative one when I access Calendar on the Outlook 2016; have to set theme to Black as workaround, but that makes working on Outlook Calendar worse. I have to strain my eyes day in and out for differentiating colors; even though I'm colorblind, can someone help me please !

            5 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Andries,

              We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

              Thank you,

              The Microsoft Disability answer Desk team.

            • enable narrator to work with echoing text that has been dictated

              Make narrator echo back dictated text using Windows speech Recognition so that blind people who have limited use of their hands can take advantage of both features.

              11 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • produce a guide to enable users to set up speech recognition and troubleshoot ihen it doesn't work.

                In the absence of workflow, typing is arduous due to dexterity issues (word flow works well as an accessibility feature but...) speech recognition is my next best option but I can't figure out why it doesn't work ( 2 devices) and I can't find any guides beyond the basic instructions. I've tried the help desk but just got advised to do a clean boot. A proper user guide would be fantastic - this is also a tool that could be used by many pupils that I support with limited dexterity. Current options combined with education budget cuts leave them typing…

                3 votes
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                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Kay,

                  This is an excellent suggestion. As our products grow in accessibility, there is a growing need for documentation. There are some documents out there when it does come to activating screen readers with various installs on multiple software products.

                  There are a couple of forums that may help you in your quest for documentation. The first is: https://answers.microsoft.com/en-us/ and Microsoft.com/support.

                  To help assist you in a more proactive manner, you said that you are trying to do installs on two devices. What are these devices, and what is the software that you’re installing. That would help locate some more detailed documentation for you. We can also get in touch with the proper product owners to initiate the development of more detailed documentation regarding installs with screen readers.

                  Again, thank you so much for reaching out to us, as it’s our mission to more effectively assist people such as…

                • Narrator should automatically switch to screen mode and editable mode as appropriate. editable/input is encountered, Narrator switches

                  Narrator should automatically switch to screen mode and editable mode as appropriate. editable/input is encountered, Narrator switches

                  11 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello Hari Dhoundiyal ,

                    Thank you for contacting the Disability Answer Desk about your concern with Narrator. Can you give us some more detail as to when it does not alternate in between screen and editing mode? This would help us improve the software to make it user friendly.

                    Thank you for contacting us.

                    Sincerely,

                    The Microsoft Disability Answer Desk.

                  • enable narrator to read dynamic alerts added due to important changes in content.

                    Go to https://www.cricketwireless.com/activate.html.

                    When navigating through the form, an error message appears if the user fails to type validated data. When this happens the screen reader should notify the user of the error thrown.

                    3 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • add refreshable braille display device support

                      We are the refreshable braille display device manufacture, and we want add the device to the Windows 10. This device will help the visually impaired people use the Windows 10 very easily!

                      3 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello Mo,

                        Thank you for reaching out to us with your question as we are focused on making our products more accessible to the disabled community.

                        We do have oquestion: Are you using LibLouis Braille Library for Braille support in the development of your drivers?

                        Thank you,

                        The Microsoft Disability Answer Desk team.

                      • Add options to customize the Narrator views.

                        When using capslock up and down arrows, there are some items in the list that I don't use. It would be helpful if there was a settings screen with a list of all the elements that could be toggled on or off. This would declutter the list and make it easier to use by removing rarely used commands. I'd personally use this to remove such things as landmarks as I never use that navigation setting.

                        3 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          01/02/2017 [v-erstea]

                          Hello Chris,

                          Thank you for reaching out to us at the Disability ANswer Desk on the User Voice Forum. This is an interesting feature request and makes a lot of sense considering that verbosity settings are found on comparable products. I will contact the product manager for Narrator and follow up with him to see if this is something that is planned for a future release. Once I have an answer back, I’ll follow up with an update with regards to your suggestion.

                          Thank you again for contacting us about this.

                          Sincerely,

                          The Microsoft Disability Answer Desk team.

                        • Provide day of week information when navigating the calendar in Outlook 2016.

                          When navigating the calendar in Outlook 2016 recent builds, the screen reader will announce the dates, but not the actual day of the week. JAWS used to do this before they switched to providing the information directly from outlook.

                          6 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Jason,

                            Thank you for contacting us at the Disability Answer Desk. In order to serve you better, can you tell us what version of Outlook you’re using such as Mac or Windows 32 or 64-bit, and what version of Jaws or other screen reader that you are using? That will allow us to get this issue to the appropriate product manager to get this resolved for you.

                            Again, thank you for contacting us; and we will do our best to resolve this for you.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • Improve Windows Ink Workspace

                            First off add multiple monitor support. Currently, when you hit the Ink Workspace button, the app will only open on your 'main' monitor. There seems to be no way to sketch on anything on the second monitor connected. You can do this with the Snipping Tool provided by Windows so why use Ink Workspace???

                            2nd, please add the ability to adjust the ruler without touch support? Maybe I'm missing something but I cant seem to figure out how to move the ruler from its initial position. I am guessing you need to use multi-touch gestures to maneuver the ruler which…

                            5 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello Mike,

                              Thank you for reaching out to us on this issue. Currently, I’m reaching out to some of the product owners of Windows Ink to do additional background research to see if we can give you a solution to your issue. In the meantime, if you have further information to offer to help us further assist you, you are more than welcome to post additional comments on the forum.

                              As always we are here to assist those who have disabilities in using our products as each and every person is a valued customer.

                              Again, thank you for your posting and we we’ll get back to you with updates as soon as they made available to us.

                              Sincerely, the Microsoft Disability Answer Desk.

                            • Math OCR

                              Auto generate alt text for math text images (cloud API should return output in one of the following formats text or mathML or latex)

                              3 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi Neil,

                                Thank you for reaching out to us about your suggestion. In order to help you out further, what operating system and application are you wanting to use the math OCR capability with? Is this to be used with any adaptive technologies like Narrator, Jaws, dolphin, etc.? This would help me do some additional research for you and get this suggestion in front of the right engineering team.

                                Again, thank you for contacting us; and if we can be of help in the future, please don’t hesitate to post again.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • Put the font size & font color control back into Outlook!

                                Not everyone has 20-20 vision. Some people need to make the letters bigger in email. Light grey color on white back ground is a nightmare! Also, if you want to make a big improvement.... give us the option to change this awful WHITE back ground into a softer color, so it isn't so ******* the eyes. This is just awful.

                                1 vote
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello,

                                  Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                                  Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk Team.

                                • Add how-to's on your PowerPoint support pages for math and animation accessibility

                                  At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
                                  - MathML is good BUT
                                  - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
                                  - Animations where a user action adds more bits of math to a single slide-- can't consistently…

                                  2 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello Mallory,

                                    This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

                                    We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

                                    Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • Move focus from the message list to the message body after selecting a message within Outlook for Android

                                    Currently when selecting a message from the Focused Inbox within Outlook for Android version 2.1.116, focus remains on the item in the list when using the app with the BrailleNote Touch. While the Touch does have a touchscreen and supports gestures, the primary navigation paradigm with the Touch is linearly using keyboard commands. When a message is activated from the list, focus should move to the message body. Currently users have to scroll/swipe past all of the messages in the list in order to locate the contents of the message they opened.

                                    4 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello,

                                      Thank you for contacting us about the issue you’re having. Can you tell us is if you’ve been able to change the focus to the message body without the BrailleNote Touch?

                                      Thank you for contacting us. We look forward to solving your issues and answering your questions.

                                      Sincerely,

                                      The Microsoft Disability Answer Desk team.

                                    • Different notification sounds for different apps

                                      In the Windows Mobile version, you can assign completely different sounds to different apps. I would like that be made for the PC version. I can tell what notification would be by the sound. For my phone, I have different sounds for different types of things. For example, "You have an appointment." for the calendar. For mail, "New mail" and for Maintenance and Security, an alarm sound.

                                      2 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Azure portal accessibility issues

                                        The following problems in relation to Azure Portal accessibility have been encountered when using this UI with Jaws for windows 18 and NVDA 2016. Both Internet Explorer, Firefox and Chrome were also tested.

                                        1. the link to add subnets is not properly labeled.
                                        2. It is no longer possible to select the location.
                                        3. When pressinbg E, instead of looking for the last edit field Jaws telling me I'm not in a table.
                                        4. Drop downs are not accessible. The lookup window isn't accessible.
                                        5. Adding a site to site connection on the virtual network gateway. Unable to select a…

                                        5 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Ralph,

                                          Thank yo for reaching out to us with your valuable feedback. We definately appreciate your detailed feedback. This will be pased on to one of our Product Managares Once we recieve information on remediation efforts or when the fix will be published, we will post it here on this forum as a comment in response to the posting.

                                          Thank you again for contacting us; and in the future, if we can be of help with any issue, question, or suggestion in regards to accessibility, please let us know.

                                          Sincerely,

                                          The Microsoft Disability Answer Desk team.

                                        • introduce high contrast theme for outlook.com for message list fonts

                                          the outlook.com themes only change highlight colour
                                          light grey text on white is illegible

                                          3 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello,

                                            Thank you for contacting us via the User Voice forum. This is something that we’ve already been made aware of as a desired feature. Therefore, I’m in communication with the product managers to see when this may be implemented. Once I have clear information on this, I’ll post a follow up comment on this topic.

                                            Again, thank you for contacting the Microsoft Disability Help Desk.

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