Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Need adjustment control

    I called Disabilities Answer Desk Team tonight wanting to adjust brightness, contrast and font appearance on my Windows 19 computer. Only to learn that none of these issues can be adjusted. I just bought this computer and it is worthless to me. Why can't Microsoft develop programs that users like me can have access to. Thanks for wasting my money. Money I cannot afford to throw away even if Mocrosoft thinks we have money to burn. Wish I had gone with Apple instead. I apologize for any typos or erros. I cannot see what I am typing, ny screen is…

    3 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  2. Need Help

    I called the disability number. Reached probably the Philippines. I just had question about how to get the markup off of a word document permanently. This person did not know how to do that. They said they would put me through to their supervisor. I was just left on hold for a very very long time. Maybe if English was the primary language it would work better.

    5 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  3. Choosing no. of video screens

    Whilst the introduction of a 3x3 video screen grid in Microsoft Teams has been welcomed by many, I have some colleagues that have sight loss who now feel the video screens are too small. Could there be a setting which enables staff to individually select how many video windows show up on their screen during a Teams meeting?

    5 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  4. List of all accessibility features

    Please update the Sway at https://sway.office.com/vAdiAMXOJEQGVbqX?ref=Link&loc=play (or use a web page) to list all accessibility features for Microsoft 365 and its applications. Thanks!

    4 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  5. 4 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  6. Worked with MSC 40yr don't need "V agent" DELAY=need Chat/disabled !

    Been MEMBER CODE BLUE TEAM=responsible. Worked with MSC for 40yrs in healthcare and having been hit(out of the blue) with RARE and deadly form of Arthritis I know how to get the answer quickly. Being delayed is PAINFUL and frustrating (since I am loosing vision=GOING BLIND! I don't need repetitive sales pitches; main point is repetitive. I will gladly enter a "chat" forum for programmers/developers for an answer to a simple e-mail change. Sincerely, Dr DF
    P.S. Maybe have an initial question as,,, HOW LONG HAVE YOU HAD/WORKED WITH MSC PRODUCTS: <1yr. etc. Tx

    4 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  7. Windows 10 Photos App *& video editor)

    Windows 10 Photo app
    My suggestion is geared towards the video editing feature of this app. Attention to screen reader accessibility is needed here, especially when it comes to scene order. Trimming and slicing videos could also be made significantly more intuitive. As part of my work, I am asked to create video demos of screen reader behavior and it is extremely :

    6 votes
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    4 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  8. Windows 10 Global Font type change through Color and Appearance

    In Windows 7, we had the option to adjust screen resolution, DPI (set custom text size) and color metrics to suit accessibility needs. I prefer to have the Tahoma font globally as this is very clear of all.

    In Windows 10 I realise that the resolution changes and Custom Display Setting are mutually dependent and automatically changes. In Window colour metrics the option to change the colours, font type are missing. In Control Panel\Appearance and Personalization\Display has some customizing options, the ability to update the font type has been removed.

    Can we please bring this feature back asap?

    STEPS in…

    34 votes
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    8 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  9. Touch Keyboard

    It would be wonderful to have an option to permanently display/dock the touch keyboard and have all other windows rescaled to fit remaining portion of the screen. It would be great to have this not only in tablet mode.

    Sometimes you really want to type without an external keyboard but the touch keyboard keeps disappearing as you switch between windows or tabs, etc. Sometimes the keyboard also draws over other windows. Sometimes you just need the keyboard permanently open, not only having it pop up automatically (which doesn't always work).

    4 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  10. make windows speech recognition truly hands free!

    Windows speech recognition is surely designed for those who can't use their hands? The problem is that there are so many apps that cortana will not use the initial start listening speech recognition for, and the dictation side constantly crashes so that you are forced to use your hands To complete your tasks. Please make cortana more user friendly, give disabled people who cannot use the keyboard better accessibility choices! Cortana needs to be able to be used 100% of the time!

    5 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  11. make the dictation tool more accessible

    When i use the dictation tool, there is no way I can switch it off and on using my voice. I can activate it, but once the bar is up there its not very user friendly. new paragraph

    for example, I cannot correct my work or use any useful commands as you can see above.

    Please could you make this tool as diverse as windows speech recognition? Wsr cannot be used in every situation and on every site. I'm having to use the dictation tool to do this, and it's very hard work! There needs to be more work on…

    7 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  12. Help with passwords

    I am trying to access my mums HP Stream device but she has forgotten her password (she has dementia). I have filled in forms with as much detail as we can but keep being told we have insufficient info to reset her password. Your form and questions only cater for those who have used several passwords or can remember them. My mum can’t. Please help me.

    4 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  13. Microsoft sway - automated closed captioning

    Please provide automated closed captioning tools audio cards in Microsoft Sway. I really like this tool, but I need to make all of my materials accessible for students. Thank you!

    6 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  14. to help the disabled cope with computer Windows problems with the helpdesk be able to do this via remote access to people's computers

    to help the disabled cope with computer Windows problems with the helpdesk be able to do this via remote access to people's computersto assist with problems

    4 votes
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    2 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  15. 10 votes
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    2 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  16. SharePoint: A number of issues on Windows desktop

    A number of the menu items in the primary and secondary navigation ribbons are not keyboard accessible and do not receive visual focus.


    • Tab does not work on Edit.


    • Tab does not work on secondary menu after Home (Must use left right navigation buttons)


    • Unable to exit an expanded menu item with keyboard only


    WebAim: Elements with negative tabindex values cannot receive focus using the keyboard's tab key. Users who cannot use a mouse due to a disability and users who prefer a keyboard use the tab key as a primary means of navigation. Keyboard users may not be able…

    4 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bitlocker screen gives no indication that the eyesight impaired can use

    My customer has many eyesight impaired users, but they also use Bitlocker with PIN on startup. The Bitlocker screen doesn't give these users any indication that they are on the Bitlocker screen and need to enter their pin.
    The screen times out after a short while, so the user never knows where they are in the process if they forget to count after pressing the power button or the machine doesn't respond in the expected way.

    8 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  18. hi guys have a big problem with display sizing with 4k boxed windows still show super small text? i can not use many programs because of it

    hi guys i seen few others asking about this display small text and overly large other items on 4k display it worked 1607 up to 1709 can you please bring it back so i can use my tv guide and see what is displayed have been battling this for months now when will we see this update is my question? we are all stuck at home with not a lot to do please help us make it a little more comfortable. thank you

    4 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  19. There's no option to select taskbar/short time in hh:mm:ss format, I need to see time in the TASKBAR in hh:mm:ss w/o clicking to see clock.

    View long format time in taskbar without having to click on clock (collapses my other programs I have up when I click on the clock to view the long time) should be allowed to change the format of the clock in the task bar to view long time rather than just the short time.

    4 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  20. I think the accessibility features would be an amazing tool to be able to use for those of us with vision loss and deafness.

    However, I for one refuse to use anything in Ease of Access because for reasons unknown to me, once you turn those features on, it restricts your ability to customize your laptop via background colors, themes, etc. I tried Ease of Access long ago, and when I found what happened, I immediately turned off all features, but my laptop seemed ruined permanently just for using the accessibility features no matter how hard I worked to try and customize my laptop again. So, that's my idea I'm presenting to you. I know I cannot be the only one that would love…

    5 votes
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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
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