Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Too stupid for xbox enforcement teams terms of use test

    I can't get my unjust ban reviewed because I'm too stupid for xboxs terms of use test you have to pass to get help from the enforcement team and after failing several times it locks you out of the test for 24 hours so I get punished for being stupid and have to wait longer to get and unjust ban reviewed because I'm not smart enough for Microsoft to help me i dread taking the test tomorrow because I know it will make me feel stupid and lock me out again for 24 hours does Microsoft not care about learning…

    13 votes

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    2 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  2. I'm too stupid to get my suspension reviewed because i can't pass terms of use test this is blatant discrimination

    If someone is learning disabled or too ignorant to pass the terms of use test required to have xbox enforcement team there should be other options to get help allowing only people who are intelligent enough to pass a test to recieve this type of customer support is blatant discrimination

    15 votes

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    2 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  3. Narrator should have a pause function

    A very common function that people need is to have their text-to-speech app pause and then continue from where it was paused

    6 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  4. Supporting students

    Without disclosing my disability I feel I have been let down by Microsoft.
    I am a student nurse who purchased a surface pro 4 in good faith from your company to complete my degree. It offered the majority of what I required for ease of access.
    Approximately 2weeks ago I began to experience flickering and ghosting on my system. I have also lost and corrupted some of my files for University.
    Following a diagnostic check from one of your team. They were going to replace my system as it has a fault with the equipment which was as a result…

    4 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve VoiceOver Labels in Remote Desktop Mobile for iOS

    Please improve the labels for the buttons and other controls in the iOS version of Remote Desktop Mobile when used with VoiceOver. The experience is quite good right now, but there are some controls with weird labels or those that are unlabeled. VoiceOver attempts to provide automatic descriptions for these, but they should be properly labeled. I am using version 10.1.2 of the client.

    4 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please bring back set aside tabs

    Hi,

    Can you please bring back the set aside tabs function of edge. I have ADHD, Autsim and more only diagnosed in the past few years (I'm 42) which affect my working memory in particular, as well as general organisation and feeling overloaded.

    Despite not knowing why I found things hard, I still managed to get through uni and become a teacher.

    When I'm on a roll researching something, I'll flit from one page to another as I often research one part of a topic and read what multiple people say about the same thing. (When I was younger I…

    4 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  7. screen reader picking up chat box messages during Teams meetings

    Hi there,

    In a recent video meeting via Teams- a participant's screen reader (NVDA) was not able to pick up/notified when there were new messages written by other participants in the chat box. Their screen reader did pick up when someone had a raised hand, but not when there was a new message. Can you provide any advice on this?
    Thanks

    10 votes

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    4 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fix the Teams transcription tool

    Please fix the transcription tool in Teams! It garbles sentences and inserts bizarre words into the transcripts of Teams meetings, making it useless as an accessibility aid.

    4 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  9. 4 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix typing lag while using text cursor indicator

    I upgraded to the new 2004 build and I was thrilled to see Microsoft added the text cursor indicator. However, after using it for a few days, I noticed lag while typing. I turned off the feature on and off, and I concluded that the text cursor indicator is causing the lag.

    4 votes

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    3 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  11. Offer the option of moving the 'Search' box back to its original position

    Moving the search box to the title bar has proven disruptive to people on the autisitc spectrum, because people have got so used to its previous position over many years. Microsoft needs to offer the previous option of the search box residing in the tab area. It is extremely diffficult when Microsft makes changes to the display layout in its software but then doesn't allow one to revert back to a previous layout that people have been used to!

    4 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  12. need support email address for hearing impaired

    M/S Support needs to provide an email address for those who are hearing impaired. I have no other way of reaching you and getting help on your products (your AI interfaces don't work)

    6 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  13. Need adjustment control

    I called Disabilities Answer Desk Team tonight wanting to adjust brightness, contrast and font appearance on my Windows 19 computer. Only to learn that none of these issues can be adjusted. I just bought this computer and it is worthless to me. Why can't Microsoft develop programs that users like me can have access to. Thanks for wasting my money. Money I cannot afford to throw away even if Mocrosoft thinks we have money to burn. Wish I had gone with Apple instead. I apologize for any typos or erros. I cannot see what I am typing, ny screen is…

    3 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  14. The "Email accessibility help" button to email the Enterprise Disability Answer Desk is not working.

    I have a question that I wanted to send to the Enterprise Disability Answer Desk but on their web page (https://support.microsoft.com/en-us/accessibility/enterprise-answer-desk) the "Email accessibility help" button does not work.

    5 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please Support Tobii 5 with Microsoft Eye Control

    Currently on the list of supported devices for Microsoft Eye Control, Tobii 4C is listed. However, Tobii no longer makes 4C and has upgraded to the 5 model. I cannot use my Tobii 5 with Microsoft Eye Control due to the drivers nor being supported, yet I am unable to purchase a 4C due to them being discontinued. All other supported items cost hundreds of dollars more. Please support Tobii 5 with Microsoft Eye Control!

    7 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  16. Theme customization in Windows 10

    \Windows 7 had a beautiful setup to customize themes. It allowed the setting of font types, font sizes, application background colors, menu colors, scroll bar colors.

    Windows 10 has none of this. I am very near sighted, 20/150. The Windows 7 features were a god send.

    Maybe some historical perspective would help...

    In 1969, man landed on on the moon using technology far behind what is currently available.

    Why is it more difficult, than landing on the moon, to put in good, robust theme customization tools?

    6 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  17. question

    While using MS teams, in a meeting with students, teaching remotely how can I show material or information to a deaf student while I am simultaneously signing so they can see me while I explain to the students what they are viewing. Often its vocabulary words, or a short story and we are reading it together.

    6 votes

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    2 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  18. Accessibility settings within Teams - Scrollbar

    A colleague has come to me with this issue... MS, please help her:

    Teams has an auto-hide functionality. I'm trying to turn that off. I want the scrollbar to be visible at all times, even when the app is still visible but I'm in a different app. Compare Outlook, which always shows the scrollbar even when I'm in Teams or any other application has focus.

    In addition, the scrollbar needs to be wider. In both cases, this is an accessibility issue, especially since Teams does not respect the OS setting to keep scrollbars visible.

    Finally, the third issue is both…

    55 votes

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    5 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  19. Enable Windows Navigation by Numbers; Provide Voice Control of Windows Desktop & Apps by Enumerating all Visible Selectable Objects

    Google provided Android users with full control of Android when Google implemented voice access back in 2016.

    A video of what needs to be implemented for Windows can be seen at:
    https://www.youtube.com/watch?v=GIDaz4Nm5lE
    (Completely hands-free control with Voice Access for Android)

    As per the video demonstration, each time the user navigates to a new page, every selectable object on the page is assigned a unique number.
    To select an object all a user has to do is to say the number for the object they wish to select - simples!

    With regard to Windows, when navigation by numbers is selected, every…

    5 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  20. List of all accessibility features

    Please update the Sway at https://sway.office.com/vAdiAMXOJEQGVbqX?ref=Link&loc=play (or use a web page) to list all accessibility features for Microsoft 365 and its applications. Thanks!

    4 votes

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    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
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