Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Highlighting Colours

    Hello, I am a frequent user of Microsoft word and have recently realized that your selection of highlighting colours is quite limited. I am suggesting you should included a wider variety of colours such as an orange or even some pastel variety similar to what are available on Microsoft one note. being a student i am often having to highlight documents and am constantly limited with my selection of highlighting colours as you do not provide a simple colour such as orange. I think this would be an easy addition to your program and would assist many students like myself…

    31 votes
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    8 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  2. Get accessibility checker to warn about links that don't have descriptive text

    It would be great if the accessibility checker warned about links that have been inserted as the URL address (https://blah.com/etc/etc/etc.com) instead of being replaced by descriptive text.

    14 votes
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    3 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  3. Get accessibility checker to warn about text that has been formatted with manually created styles

    Is it possible to make the accessibility checker warn users when they create new styles to format text, instead of using (or modifying) the built in word styles?
    - as manually created styles, eg. headings, can't be recognised by screen readers.

    15 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  4. Optional switch between the ribbon and "old" drop down menus and toolbars

    Each time I use Word and Excel, I long for the demise of the "ribbon" and the return of plain, normal drop down menus and customisable tool bars. These were far more accessible, and still the norm in many none Microsoft applications.

    Please replace the ribbon in all Office applications with traditional drop down menus and icons, or make it option. I use a specialist trackerball, often with difficulty due to hand and arm coordination difficulties, so ask Microsoft to make this change.

    4 votes
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    3 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  5. Grammar check improvement

    When I type person-first language in Microsoft word (e.g. persons who are blind) it flags the phrase as "too wordy." Please integrate person-first language into your grammar check algorithm so it stops flagging my person-first language. Thanks!

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  6. Keyboard options needed

    Would love to see a new ergo keyboard designed for those who are visually impaired. I love my Microsoft wave keyboard but because I’m visually impaired it’s sometimes tough to use. Would love to see a version of it that is accessible.

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  7. Have "word count zones" in Word

    As a disabled student, and a former assistive technology assessor who would step in when the dyslexia study skills tutor was ill, I see an opportunity to improve Word.


    1. Have word count zones which have an optional warning message / block on exceeding the set word count.


    2. Assign a word count and colour to listed topics, and have alerts.


    I would support students to look at the marking criteria percentage for each topic, the overall word count, calculate the word count for each topic, and allocate each topic a colour.

    This worked really well and students liked it.

    I feel…

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  8. Problems creating accessible pdfs with Word 2016 on a mac.

    I have problems creating accessible pdfs from Word 2016 on my mac. The document passes the accessibility checker, but the pdf does not have correct formatting - text is on top of each other.

    I contact the Disability Support desk and they want me to contact Adobe, but I see the problem in Acrobat Pro and in Preview on my mac so I believe the problem is in how the pdf is created by Word. Have others had this problem?

    1 vote
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    0 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  9. Unsolvable problem while working on a word document

    A black line which I did not type, appears on the header from the 32nd page till the last page and cannot be removed. I have tried all possible methods from serching for a solution on google to speaking to people who troubleshoot problems like this but to no avail. I am not able to submit my work as a result. Please use your R&D solve this and also do something to prevent the software form creating things like this on its own. Thanks.

    1 vote
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    0 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can't use keyboard to select what table elements to delete in Word for Mac 16.23 (190309).

    In a Word table, pressing the "Delete" key brings up a dialog where the user selects what precisely is deleted and/or how the resulting cells are configured.

    In previous versions of Word for Mac, the radio buttons could be selected with the arrow keys.

    This functionality appears to have been removed in recent updates (including the one captioned above).

    This should be reinstated as it is an accessibility issue for users for whom mouse / trackpad use is restricted.

    3 votes
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    2 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  11. Typing disabilty and need for accessible VR to dictate book writing into Word

    To have a voice recognition built into word that enables me to write book length miss and edit others drafts. So good voice dictation for text and east to use editing commands. Thank you. This has been the main thing bogging me down from writing books. Thank you.

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  12. I am extremely disappointed and annoyed at the lack of help I received from Marilou when I called her on 14 May.

    I am extremely disappointed and annoyed at the lack of help I received from Marilou when I called her on 14 May.
    Over the past more than 15 years I have always had excellent help from all of your team dealing with disability issues. In fact I have sung your praises to many about how all of your staff have always gone out of their way to help and resolve any problems.
    Unfortunately, this cannot be said for this agent.
    I have never had the misfortune of such an unhelpful agent, who refused to listen to my problems with ms…

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  13. Accessibility Features for Publisher

    I am working in Publisher 2010 (Part of MS Office Professional Plus 2010) and I am looking for resources on creating accessible content. I noticed that there is no accessibility checker. Also, even when I used defined parts like "Headings" and then export to a PDF, those tags are not preserved. I was considering upgrading to the new publisher but I don't see any signs that that has those features either. I am very well versed in using the accessibility features and creating accessible content from Word and PPT, so I was expecting the same functionality in Publisher.

    It seems…

    11 votes
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    3 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  14. document formatting with VoiceOver on iOS

    VoiceOver with Word on iOS does not read formatting, such as underlined or bold text, line spacing, ETC. This would be a valuable feature for those of us who are working and need to work on documents on the go, in situations where formatting matters.

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  15. Microsoft Company should be able to be reached by emails from disgruntled customers with disabilities.

    I personally purchased a Toshiba Laptop with a CD player and Ten Key for my online schooling then became disabled and had to stop going to school online. I also purchased Office 365 for an additional 120.00 dollars. I got the computer home, now mind you this was in 2013, I tried my best to install the office program and to this day in 2019 it is on the computer I purchased and I still cannot get in it came with several months of Office 365 free. My point is, I cannot get into the program to take advantage of…

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  16. How to Find Musical Symbols Using Microsoft Word

    Dear Sir or Madam:

    I went to the "Symbols" section on Microsoft Word; and I have had trouble finding musical symbols, like notes and clefs. Do you know any commands that will help me find musical symbols on Microsoft Word? If you have the answers, please let me have the exact instructions. In other words, list all of the exact commands, listing the buttons to press on a computer.

    After you get all of the instructions, please send the information to me as soon as possible.

    I thank you in advance and hope to receive your correspondence.

    Best regards,

    W.…

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please provide keyboard access for selecting photos once they are inserted into a Word 2016 document so that Alt Text can be added. So fand

    Please add the ability to select/highlight a photo with the keyboard once it is inserted into a Word doc. Presently this can only be done with a mouse or trackpad, and desktop computers don't have trackpads so those users are left out. This task is needed for accessing the Format Picture process so that alt text can be added to an inserted photo.

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to change Office Toolbar colors while working in High Contrast mode

    Currently, Office themes (in Word, Excel, PPT) are disabled while working in High Contrast mode. Subsequently, the HC users cannot modify the colors of Tool bars and Menu bars in Office products. Please consider adding more flexibility so that the user can manage the Office themes and/or tool/menu bar colors in Word/Excel/PPT while working in HC modes. Thanks.

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  19. Office for Mac - No Alt Key Shortcuts

    I'm an assistive technology instructor for the visually impaired. I have the opportunity of teaching my students on Windows as well as MacOS, whichever they are comfortable with. In my recent experiences with Office for Mac, not just Word, I am noticing that there are no "alt key" shortcuts like there are in Windows. For example, on Windows, I can tell my student to press Alt+h, 7 to change between the different cases; or Alt + n, t to bring up the Insert Table user interface.

    Building this functionality into Office for Mac would be a huge benefit for users…

    3 votes
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    2 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  20. Line width for large fonts in Word

    My wife uses Mac Word v 16.19. She is visually handicapped and must use a 76 point font. But that means she can only type about 20 characters per line. We cannot figure out how to create a document that allows lines to contain more characters / line. Every setting I try in word (margins etc.) seems hard coded to limit line width. She writes on a new Mac desktop os there is plenty of physical width to her desktop and the Word app viewport scales to full width but the writing area does not. I was in touch with…

    2 votes
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    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
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