Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

Give us feedback on Microsoft accessibility and how we can improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. bug with Outlook 2016 and Magnifier in Windows 10

    Using Outlook 2016 in Windows 10 in High Contrast #1 with Magnifier docked to the top of the screen, NOT using Reading Pane in Outlook, when I open an email and get a new window, this new window will not consistently maximize to be located at the top of the screen just below the Magnifier window. It appears down the screen in some random location. If I click the Maximize button, it does not properly maximize, but instead goes to some somewhat random position and size. This has been happening for months now. I have reported it to Microsoft Accessibility…

    1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
    • Provide actual customer service

      Have people actually HELP

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
      • Option of pinning the Accessibility Checker in Outlook

        I am trying to be more consistent about using the accessibility checker with Outlook and PowerPoint. I also like the live checking feature as I compose. Having the checker start or appear by default as I begin an email or PPT would be a great option.

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow images to be ignored by assistive technology in Outlook and Mail

          I am a software developer working for the UK government on a service that sends emails.

          We send HTML emails and have images in them which are only useful visually. We give them blank alt text to mark them to be ignored by the email program.

          Using Outlook 2016 and Windows 10 Mail with JAWS and NVDA, the images are still included in what is spoken. Their URLs are announced as part of the email text.

          I have also tried giving them aria-hidden="true" and role="presentation" to mark them as presentational but this information is not being conveyed to screenreaders.

          Can…

          2 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
          • No service offered. Had to reach out to FCC to report violation s.

            Try simple customer service. I can access my email and was provided no assistance to get into the account for the past 10 years. I have lost job opportunities and income from reselling and the only help I received was open a new account. Took it to the FCC. Shockingly sad level of support which reflects on the business and their products. Don't punish customers for your inadequacies Microsoft!

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
            • 4 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
              • "message list" "outlook for mac"

                I am an Escalation Lead in Microsoft CSS and received an escalation this past week regarding Accessibility Features that are not working properly in Outlook for Mac. There are Font configuration options that are supposed to make the Message List and emails more readable for visually impaired users; however, the customer reports that the settings are not being retained. They reset back to defaults. This is a major issue for this customer's ongoing use of our products. Thanks!

                1 vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  2 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                • Why are MS accessibility aides are written in a foreign language (US)

                  Why are MS accessibility aides are written in a foreign language (US)
                  because I only understand English

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make it easier to help customers

                    I have been locked out of my emails as I am overseas. I have done everything step by step as asked several times and still no avail. Have tried to call help line and nothing? I need my email account unlocked as I am travelling and it is vital to me overseas and for work purposes back home!

                    2 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      2 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                    • Show as Out of Office shading - Outlook 2016

                      The shading for the Show as Out of Office needs to be much darker in Outlook 2016, just as it was in earlier versions. It is very annoying that you are no longer able to scan the calendar for out of office days due to the color change.

                      7 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        3 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                      • Give us more than three lousy formats to "choose" from on new Outlook Mail

                        Fire the 20 y.o. software engineers who keep designing upgrades that cause extreme eye strain. Now we have outlook mail with only three screen choices, one of which is text on the far right...ever heard of astigmatism? NONE of the choices let us look at an extensive list of emails we're working from... Why can't you leave Outlook alone ?

                        7 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          2 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                        • create an easier way to be reached for people struggling with disability

                          I have been locked out of my old e-mail, who knows why. And I am struggling reaching anyone to help me. I have a learning disability and you guys have made it very hard/ impossible to call or help me get it back. I have submitted over 10 recovery forms, and none have worked. I am so beyond frustrated.

                          2 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                          • Get rid of the new outlook mail, bring back the classic version!!!! Now!!!

                            Was forced this morning to use your new version of Outlook Mail. I am very dissatisfied with it. It is unusable !!! I cannot even read text in the tiny windows I am now forced to use. This is totally unacceptable!!!
                            Bring back the Classic Version of Outlook Mail to my account NOW or I will be leaving you and telling everyone of my dissatisfaction !!!
                            BRING BACK THE CLASSIC VERSION NOW !!!!

                            2 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                            • this new sign in sucks, I can never get to my hotmail,outlook

                              Fix this program so I can sign in once and be remembered, I never can get to MSN.com-Hotmail, Outlook email. I am totally fed up with this.

                              3 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                14 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                              • STOP ASKING US TO VERIFY OURSELVES BECAUSE OF OUR EMAIL DECISION

                                HAVE AN AD OPT OUT FOR DISABLED PEOPLE AS VERIFYING IS VERY DIFFICULT FOR SOME DISABLED AND NOT EVERYONE CAN HAVE A CELL PHONE

                                3 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                                • Darken and improve the options for Out of Office and All Day Events again - the new colors are NOT functional!

                                  Darken and improve the options for Out of Office and All Day Events again - the new colors are NOT functional!

                                  6 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 3 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      3 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                                    • help me with the activation code on my email

                                      Code to setup Microsoft account

                                      2 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Fix performance issues with MS Outlook Azzure Info Protection (AIP) plug in whereby the tool slows down Assistive TEch software like Zoomtex

                                        Understand conflicts and AT software compatability with AIP plug-in and fix, particularly for Zoomtext and Dragon users. Big issue for enterprise customers.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Make outlook.com accessible to screenreaders. Preferably provide a light version.

                                          Outlook.com remains very inaccessible to Jaws and other screenreaders. The articles that have been posted on this subject are not very helpful and have not been updated in some time. Some email providers offer a light or basic html version, and Microsoft should do something similar here if they value accessibility.

                                          4 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1
                                          • Don't see your idea?

                                          Feedback and Knowledge Base