Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. be good if you had an automatic spell and grammer check built in

    would make it much easier for people with bad eyesight and make spelling mistakes

    6 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  2. App Fonts & Visual Accessibility Design Options

    I opened a ticket with Premier support and was told to go submit my comments and vote at https://outlook.uservoice.com/forums/293346-outlook-for-android/suggestions/8687848-edit-app-font-font-size-and-color-in-email. I was surprised it had so many votes, yet it was DECLINED and commenting was closed!

    The only accessibility option in the Outlook for Android app is for contrast - which isn't that great. Our agency has many visually-impaired users with various levels of disability. They are unable to use email on their phones because there are no real accessibility options in the Outlook app and setting up their email in the native app isn't an option because we are…

    3 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  3. eliminating need to make further calls to tech support

    I am happy that I was able to get outlook up and running, but if the tech went a bit slower and explained what they were doing, I might be able to set it myself when I get a new computer and not have to rely on their help to do it.

    3 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  4. Outlook font

    Please make it possible to automatically change the font on INCOMING Outlook email messages to a font that is the recipient's choice, rather than the sender's choice. This would make it so much easier to read emails sent in fonts or sizes that are difficult for some people to read (dyslexic could change all incoming mail to a particular font, or visually impaired could change font size to larger/particular color) without having to manually edit the formatting of each message.

    3 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  5. Restore drag/drop function

    I was able to drag/drop emails to Calendar. But it seems that this function was removed from Outlook 2016. Please restore this function.

    5 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  6. An Idea For Your Accessibility Tab

    It is extremely difficult to get a hold of the Microsoft Support Team if one does not have access to a phone. It is great to have the 'Chat' option, however, if one's account has been restricted for security reasons, one would think that the Team would use the alternate Recovery e-mail address as an option to be able to retrieve a code in order to regain access to one's account. Have you thought about people who have no ability to send you a text message? Food for Thought!

    3 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  7. Red Light Bug

    Stop releasing product to market before it is ready!
    I do not like being bata tester!

    4 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  8. bug with Outlook 2016 and Magnifier in Windows 10

    Using Outlook 2016 in Windows 10 in High Contrast #1 with Magnifier docked to the top of the screen, NOT using Reading Pane in Outlook, when I open an email and get a new window, this new window will not consistently maximize to be located at the top of the screen just below the Magnifier window. It appears down the screen in some random location. If I click the Maximize button, it does not properly maximize, but instead goes to some somewhat random position and size. This has been happening for months now. I have reported it to Microsoft Accessibility…

    4 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  9. Provide actual customer service

    Have people actually HELP

    4 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow images to be ignored by assistive technology in Outlook and Mail

    I am a software developer working for the UK government on a service that sends emails.

    We send HTML emails and have images in them which are only useful visually. We give them blank alt text to mark them to be ignored by the email program.

    Using Outlook 2016 and Windows 10 Mail with JAWS and NVDA, the images are still included in what is spoken. Their URLs are announced as part of the email text.

    I have also tried giving them aria-hidden="true" and role="presentation" to mark them as presentational but this information is not being conveyed to screenreaders.

    Can…

    5 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  11. No service offered. Had to reach out to FCC to report violation s.

    Try simple customer service. I can access my email and was provided no assistance to get into the account for the past 10 years. I have lost job opportunities and income from reselling and the only help I received was open a new account. Took it to the FCC. Shockingly sad level of support which reflects on the business and their products. Don't punish customers for your inadequacies Microsoft!

    3 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  12. "message list" "outlook for mac"

    I am an Escalation Lead in Microsoft CSS and received an escalation this past week regarding Accessibility Features that are not working properly in Outlook for Mac. There are Font configuration options that are supposed to make the Message List and emails more readable for visually impaired users; however, the customer reports that the settings are not being retained. They reset back to defaults. This is a major issue for this customer's ongoing use of our products. Thanks!

    4 votes
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    3 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  13. Show as Out of Office shading - Outlook 2016

    The shading for the Show as Out of Office needs to be much darker in Outlook 2016, just as it was in earlier versions. It is very annoying that you are no longer able to scan the calendar for out of office days due to the color change.

    12 votes
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    4 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  14. Why are MS accessibility aides are written in a foreign language (US)

    Why are MS accessibility aides are written in a foreign language (US)
    because I only understand English

    3 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make it easier to help customers

    I have been locked out of my emails as I am overseas. I have done everything step by step as asked several times and still no avail. Have tried to call help line and nothing? I need my email account unlocked as I am travelling and it is vital to me overseas and for work purposes back home!

    3 votes
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    2 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  16. Give us more than three lousy formats to "choose" from on new Outlook Mail

    Fire the 20 y.o. software engineers who keep designing upgrades that cause extreme eye strain. Now we have outlook mail with only three screen choices, one of which is text on the far right...ever heard of astigmatism? NONE of the choices let us look at an extensive list of emails we're working from... Why can't you leave Outlook alone ?

    8 votes
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    2 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  17. this new sign in sucks, I can never get to my hotmail,outlook

    Fix this program so I can sign in once and be remembered, I never can get to MSN.com-Hotmail, Outlook email. I am totally fed up with this.

    6 votes
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    18 comments  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  18. Get rid of the new outlook mail, bring back the classic version!!!! Now!!!

    Was forced this morning to use your new version of Outlook Mail. I am very dissatisfied with it. It is unusable !!! I cannot even read text in the tiny windows I am now forced to use. This is totally unacceptable!!!
    Bring back the Classic Version of Outlook Mail to my account NOW or I will be leaving you and telling everyone of my dissatisfaction !!!
    BRING BACK THE CLASSIC VERSION NOW !!!!

    4 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  19. Darken and improve the options for Out of Office and All Day Events again - the new colors are NOT functional!

    Darken and improve the options for Out of Office and All Day Events again - the new colors are NOT functional!

    9 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  20. create an easier way to be reached for people struggling with disability

    I have been locked out of my old e-mail, who knows why. And I am struggling reaching anyone to help me. I have a learning disability and you guys have made it very hard/ impossible to call or help me get it back. I have submitted over 10 recovery forms, and none have worked. I am so beyond frustrated.

    3 votes
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    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
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