Hi there,

I'd like to follow up about my inquiry to include a feature on Narrator to read highlighted text only by pressing a hot key. This feature does not currently exist, but instead, Narrator reads off all sorts of content which is distracting. I simply need to be able to highlight text, press a hot key, and have that text read without the distracting announcements that Narrator produces each time you switch windows, select content, etc. I work on secure computers that don't allow plug-ins or the adding of additional software to enable this capability, and would greatly appreciate some help. The incident number is 1498702417. This request for changes to the software was sent to the engineering team to address. Can you please advise on the progress of this?

It may be that this capability needs to be built outside of the Narrator software as a general hotkey within Windows to allow users the ability to hear text who don't need all the functions of Narrator. Thanks so much for your help.

Please see the following information on how this is achieved on a Mac: https://support.apple.com/guide/mac-help/have-your-mac-speak-text-thats-on-the-screen-mh27448/mac

Is it possible to include a 'sound icon' when there is an important system message? I am visually impaired and the other day a M/S security download failed. I did not see the icon except a family member who was with me did 😀. I am a participant in the Microsoft Community platform and one of your colleagues suggested I provide this feedback.

I am concerned that I could miss a vital message requiring action be me. Is it possible that this suggestion could be considered for a future release? Many thanks.

I use Narrator a lot - great help 🤩🤩

My hotmail account, all the sudden, was blocked by Microsoft on May 22.

I was told that there were unusual activities being detected in my account and I was asked to complete an account recovery process which includes a verification procedures. During the verification procedures, I was able to answer my first security question and provided email addresses and subject line of emails that I sent before my account was blocked. However, the system came back and said they still could not verify my identity. Hence, I was not able to access my hotmail account.

It is so frustrating that I don't know what I need to provide more in order to verify I am the account owner. And now, I am not able to access my hotmail account which is my primary communication protocol has caused a lot of disruption to my day to day life.

Can someone from Microsoft take a look at the information requested at the verification procedure and help to recover my account?

The virtual agent who keeps posting standard Q&A is not helpful in this case. The online recovery process is just running into circles with no solution. Please help !

office on my ic with jaws 2020 is slow and when i go to work with the calendar or other things its intuitiveness is unclear to you it may be considered accessible but to me its not I have no clear way to add a recurring reminder. I can add events and appointments but deleting mistakes is a difficult thing. I wish once i saw the calendar it gave jaws related or nvda related tips. I wish the keyboard related help right out. finding the related help i need seems difficult. I am going to work on the calendar and find out how to set reminders on my computer with nvda but i really need to do this with jaws i want medication reminders in my outlook.

I had to choose a non-related subject after more than an hour searching for help so I request you read the entirety of my note before chastising me-again-- for not being able to find the correct place to ask for help. I am 62 years old, disabled, and know very little about computer tech. Nor should I. I won't give you any more of my time than I have to. Your windows 10 update bricked my laptop and being disabled means there's no funds to repair or replace it. In the past I have spent dozens of hours trying to address this recurring issue and MS's end result is always "too bad", "tough luck,", "obviously we destroyed your laptop but we can't be held accountable," so "buy a new laptop you've already told us you can't possibly afford."

Following the most recent update forced down my throat my laptop won't come on at all. Virtually every assistance place I can find on your site starts after booting a system I can't boot. I have devoted literally thousands of hours working with highly specific software for my Christmas light hobby which is quite difficult due to my disability related learning difficulty. I can't afford a backup system so if I cannot retrieve the work on my laptop I will quite literally lose tears of therapeutic work and results. There can be no doubt the update is the cause of my issue as these more often than not create a new obstacle I have to spend hours on finding repair information plus MS's own recognition/admission updates cause a myriad of simple to severe problems on owner's equipment.

I assume my concern will need to he forwarded to a different department but please do not send me on another never ending circle by telling me to do it myself. I ask the courtesy of the reader to find the appropriate location and follow up with that location to insure my needs are addressed.

My disability makes learning embarrassingly, even humiliatingly impossible at times. I am literally incapable of any additional research and am fully at the mercy and/or compassion of the reader.

The issues:
1. JAWS doesn't read the live captioning text that appears. This would be useful for a deafblind person, who uses JAWS with the refreshable Braille display.
2. There is no way to copy and save the captioning for read out later. I also tried with NVDA screen reader, and it also doesn’t read out the live caption text.

1. The live captioning feature does not identify who is currently speaking. Similarly, when people are speaking, JAWS doesn't identify the speaker. You also cannot tab into the speaker’s window (For the visual user, when people speak, Teams highlights a window identifying who is speaking). The screen reader user isn't aware of the speaker.

Good to hear from you and hope you're fine . Stay safe.

We are from India BM Soft Solutions , Puducherry, working in Accessibility, XML conversion ,EPub conversion, Type setting, Copy editing ,proof reading ,Web site development and App development (Hybrid App and Native App) all above mentioned mainly depends on Microsoft products .

Coming to Microsoft Azure is there any way the above said work listed can be simplified, quickened using Microsoft azure or Microsoft software’s tools, resources as we tried and failed to get common look software unavailable in our region and waiting for this release https://commonlook.com/google-chrome-new-accessibility-feature-launched-commonlook-expertise/ to check it out.

We would like to register and become Microsoft partners to get all the benefits and grow both businesses together . Request your kind help to us by forwarding this mail to the right people. Myself and my colleague both are Microsoft certified professional with (ID #6276050) and (ID #9598508)

We would like to be the reseller for any Microsoft products in our hometown, Puducherry.

We also request to send details of any future Microsoft Training ,webinar and conference as we are willing to learn and get guidance to reach new customers and accelerate our business growth.

Thanks and Regards,

Subramanian C

Project Manager | BM Soft Solutions

Mobile Number:91-9150655026 / 9843484830

Company Website : http://bmsoftsolutions.com/