Hi there,

I'd like to follow up about my inquiry to include a feature on Narrator to read highlighted text only by pressing a hot key. This feature does not currently exist, but instead, Narrator reads off all sorts of content which is distracting. I simply need to be able to highlight text, press a hot key, and have that text read without the distracting announcements that Narrator produces each time you switch windows, select content, etc. I work on secure computers that don't allow plug-ins or the adding of additional software to enable this capability, and would greatly appreciate some help. The incident number is 1498702417. This request for changes to the software was sent to the engineering team to address. Can you please advise on the progress of this?

It may be that this capability needs to be built outside of the Narrator software as a general hotkey within Windows to allow users the ability to hear text who don't need all the functions of Narrator. Thanks so much for your help.

Please see the following information on how this is achieved on a Mac: https://support.apple.com/guide/mac-help/have-your-mac-speak-text-thats-on-the-screen-mh27448/mac

My hotmail account, all the sudden, was blocked by Microsoft on May 22.

I was told that there were unusual activities being detected in my account and I was asked to complete an account recovery process which includes a verification procedures. During the verification procedures, I was able to answer my first security question and provided email addresses and subject line of emails that I sent before my account was blocked. However, the system came back and said they still could not verify my identity. Hence, I was not able to access my hotmail account.

It is so frustrating that I don't know what I need to provide more in order to verify I am the account owner. And now, I am not able to access my hotmail account which is my primary communication protocol has caused a lot of disruption to my day to day life.

Can someone from Microsoft take a look at the information requested at the verification procedure and help to recover my account?

The virtual agent who keeps posting standard Q&A is not helpful in this case. The online recovery process is just running into circles with no solution. Please help !

Is it possible to include a 'sound icon' when there is an important system message? I am visually impaired and the other day a M/S security download failed. I did not see the icon except a family member who was with me did 😀. I am a participant in the Microsoft Community platform and one of your colleagues suggested I provide this feedback.

I am concerned that I could miss a vital message requiring action be me. Is it possible that this suggestion could be considered for a future release? Many thanks.

I use Narrator a lot - great help 🤩🤩

The issues:
1. JAWS doesn't read the live captioning text that appears. This would be useful for a deafblind person, who uses JAWS with the refreshable Braille display.
2. There is no way to copy and save the captioning for read out later. I also tried with NVDA screen reader, and it also doesn’t read out the live caption text.

1. The live captioning feature does not identify who is currently speaking. Similarly, when people are speaking, JAWS doesn't identify the speaker. You also cannot tab into the speaker’s window (For the visual user, when people speak, Teams highlights a window identifying who is speaking). The screen reader user isn't aware of the speaker.

We are so thankful for all that Microsoft is doing to make accessibility at the forefront of all of your products! They are amazing. We have noticed, however, that your videos are not able to be followed by folks who are blind because there is little to no spoken word. Because I present on best practices in teaching and using your technology around our university campus, I feel I cannot incorporate your videos into those presentations because they go against the principles of inclusive design. Could you please look into these? I like your videos because they are short and to the point, so you have a good product, but it's not accessible. Thank you!

Microsoft has moved to a icon/picture based tool system that is like Chinese to many of us. Why can't we have text discriptions under the icons? I learned to read when I was 4 so I could stop looking at pictures. Now, my damaged brain does not interpret pictures. What is that icon that looks like an old school building? What are 3 horizontal bars? What is the circle with a line off the side? Is it the symbol for No gender? Can I get rid of the styles box? It is distracting my eyes as I look for the tool I need.
What are we supposed to do when we MUST use Win 10? I can't find anything in Win 10.
Where are my documents I save in Word when I open File Explorer. I look in Documents and find some but not others but I can find them in Word?
Stop fixing things until they are broken.

I'm probably posting this in the wrong location but this was the closest forum I could find.
I want to make an appeal to Microsoft's Accessibillity champions to run some internal training for the folk that prepare Microsoft's web page content and promotional emails. Please teach them how to write effective link text rather than using 'click here' .

Contextual text links have been a Web Content Accessibilty Guidelines (WCAG) requirement for a very long time now. And giving users an instruction to click something is not inclusive; mobile users tap, keyboard users press enter, etc
I'm trying to get my content authors to do the right thing, but while ever content provided by a leading organisation like Microsoft doesn't model best practice, my people don't listen to me.
You're doing such great work in other areas of accessibility, so I hope you can fit this into your workplan