Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Please make the hot keys in the Office 2016 word spell checker work as they did in word 2010.

    In word 2010 spell checker you could hit ALT+C to change a misspelled word to a suggested correction. Now in word 2016 you need to do a lot more tabbing to get things done. Ironically in Outlook 2016 the spell checker works as it has always worked allowing alt+C, alt+I and so on.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Casey,

      Thanks for getting in touch with us about this issue. This is a very good observation in that it would make it more difficult for somebody with motor impairments would have a more difficult time with that functionality. I’ll pass this on to our engineeringcontacts to get some feedback as to what can be done.

      Thanks again for reaching out to us, and if there is anything else we can do for you regarding accessibility issues, or questions, feel free to contact us.

      Sincerely,

      The Microsoft Disability Aswer Desk team.

    • Allow users to DISABLE animations in SharePoint OnPrem 2016 HoverCards

      I find ALL on-screen animation makes me physically nauseous, so turning ALL animation off is extremely important to me.
      Erin Williams in CELA tells me that it is not currently possible to switch off the animation in HoverCards in SharePoint OnPrem 2016: which makes the product unusable for me. Please make disabling animation in SharePoint a GLOBAL and USER SELECTABLE (i.e. not IT department) option.
      And: can Microsoft PLEASE STOP animating everything in every app "because we can?" Edge is now unusable because of that, also large portions of Windows10. Animation, so-called "smooth" scrolling, and similar abominations are NOT "cool"…

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Text selection commands don't work in Scan Mode

        I have posted this to the Windows Insider Feedback Hub, but I thought it wouldn't hurt to post this here as well. When reading text in Scan Mode, it is impossible to use standard Windows text selection commands to select text. This would be very useful in all sorts of places. For example, I could select and copy the text from an error message or text from a website.

        4 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Add a command or toggle to disable Narrator speech and sounds.

          There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

          6 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Chris,

            We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

            One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

            Thank you,

            The Microsoft Disability Answer Desk team.

          • Windows 10 low res 800x600 request

            I am a legally blind, mostly blind now user of Windows. I originally used Windows 7 Ultimate, but now am trying out Windows 10 Pro. Under Windows 7 using 800x600 I was able to use the entire width of my 24" monitor. All applications showed up fine.

            I upgraded to Windows 10 because my screen reader Window-Eyes changed the color of the taskbar to white when active. I was advised to upgrade to Windows 10 to resolve this issue.

            Now I cannot use 800x600 with my limited vision. I know in your start pane where you have the squared with…

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hello,

              That is a very good suggestion. In reproducing this, I see that indeed we nolonger carry that resolution inWinodows 10. Looking at it from your prospective I can see how that would be easier rather than just using a screen magnifier or a physically held one.

              I’ll forward this to one of our product managers and see if I can get some feedback on this for you.

              In the meantime, thank you for reaching out to us, and if there’s something else we can do for you, don’t hesitate to contact us again.

              Sincerely,

              The Microsoft Disability Answer Desk team.

            • magnifier w high contrast behavior

              don't disable full screen magnifier when using a high contrast mode. Allow moe flexibility in the use of these tools for users with sensitive lowvision needs.
              Also custom color/font/font size/appearance settings (in a word- "themes") don't always stick around upon restart. I miss the "advanced" appearance changes possible in 7 and XP. in the new versions 10 or 8 this feature is a somewhat emasculated
              Chris Johnson
              Assistive Technology Specialist

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hi, Chris,

                That’s a great suggestion and makes a lot of sense for greater accessibility. We are always in the process of enhancing and updating our products for that purpose.

                We’ll forward this to the product manager and get some feedback as to when this can be implemented, then follow up with you once that is integrated into the software and released.

                Again, thank you for reaching out, and if there’s anything further we can do for you, don’t hesitate to contact us.

                Sincerely,

                The Microsoft Disability Answer Desk team.

              • bring back text/icon resizing

                this screen, formerly located at: "Control Panel\All Control Panel Items\Display" in the legacy Control Panel has been removed, and is also not represented in the Settings app menus (in the new Build 15019.rs_prerelease.170121-1513)

                Image: https://www.windowscentral.com/sites/wpcentral.com/files/styles/larger_wm_brw/public/field/image/2015/08/windows-10-display-settings-scn-3.png?itok=P_IMrNWw

                I NEED these options back. I am registered blind and always use Windows like this (larger text, turned bold for all elements - titlebars, message boxes, icons etc):

                Image: http://imagizer.imageshack.us/a/img924/9568/SSXyGo.jpg

                If this isn't fixed, I will be stuck on the old version of Win10 by disabling updates, which will eventually not be supported, meaning I will then be forced back onto Win8. Please stop changing,…

                10 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello Karl,

                  Thank you for alerting us with this issue. You’re correct inthat without the resizing or font change option, it can make it difficult to see the desktop icons. Therefor, I’ll forward this on to our product managers to get this issue raised and possibly resolved.

                  Again, thank you for reaching out to us about this.

                  Sincerely,

                  The Microsoft Disability answer Desk team.

                • Please provide tips on using Pivot tables in Excel with screen readers. Pivot tables are one of the most powerful features in Excel.

                  Pivot tables provide a superb feature set for analyzing data without having to develop complex formulae involving many ranges of data. I use a screen reader and am just starting to learn about them and am finding them wonderful, fascinating, and extremely useful. Sadly, screen reader vendors provide no information on pivot table use, and I believe that their lack of use by blind individuals stems from the fact that blind people don't learn about them, so they are never used. I think Microsoft has a wonderful opportunity here to expose information about one of the unsung heroes of Excel,…

                  3 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello,

                    Thank you for reaching out to us about this issue. Another unother user has approached us about this very same situation, and we are having our engineering teams look into this.

                    Thank you for contacting us, and if there is anything else that we can be assistance with in the future, don’t hesitate to let us know.

                    Sincerely,

                    The Microsoft Disability Answer Desk team.

                  • Fix File Explorer not remembering it's position when closed and then reopened.

                    Problem Description:

                    File Explorer does not remember it's position, when it is closed and re-opened. Instead, it cascades to the right (as if it is a second instance of FE, when it is not.)

                    This behaviour should only happen if multiple instances of file explorer are open, assuming it is related to the 'cascading windows' setting. This needs fixing as soon as possible. It is a rediculous "feature" the helps nobody and infuriates many.

                    This only affects Win10 (Win8 and before always closed and reopened file explorer in the correct position). This problem can be reproduced every time Win10 is…

                    7 votes
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                      9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make Microsoft edge more screen reader accessible. Edge not accessible with JAWS 17.

                      Do you have tutorials on Microsoft narrator? When I press windows key plus the letter U, instead of activating windows narrator, windows just opens the settings app. JAWS 17 does not read everything in eigther windows mail or definitely even less with Microsoft edge. Thanks.

                      2 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi,

                        Thank you for contacting us at the Disability Answer Desk. First, yes there is a tutorial for Narrator. I found a YouTube video for Narrator training: https://www.youtube.com/watch?v=SMhtY20Zcig.

                        The Windows Key + U by design brings up the setup dialogue. However, if you press Windows + Enter, it will activate Narrator automatically.

                        With regards to JAWS 17 working with Edge, what exactly is going o? Is it not working at all, or are there certain features or scenarios are causing problems? We’ve been working with improving Edge’s ability to work with accessibility tools, so this information would help greatly.

                        Again, thank you for reaching out to us.

                        Sincerely,

                        The Microsoft Disability Answer Desk Team.

                      • Help to fix missing loading icon before welcome text on login screen.

                        Loading icon on log in screen disappeared and transition is not smooth any more. Only in log in screen, after that all is fine.

                        3 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Improve magnification - make it more Apple like

                          Would be great to have similar magnifying features like there are in mac os x:
                          - GPU enhanced magnification (not only in full screen mode) to make everything more smooth.
                          - Make desktop scrollable rather than reducing the space in "docked mode".
                          - Add an option to center the mouse in the zoom area (full screen mode).
                          - Add a shortcut to quickly enable/disable zoom without having to close magnify.exe.
                          - Dual monitor support:
                          - desktop expansion
                          - clone (zoomed)
                          - clone (1x - with no zoom)

                          2 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Artur,

                            Thank you for taking the time to reach out to us with your specific suggestions. At this time, I’m in contact with the Project Managers to get an idea of what’s been implemented and what is planned. Once I have concrete answers, I’ll get back to you.

                            Thanks again for your input.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • Add an Outlook profile flag for users who need accessible e-mails

                            Allow users to self identify via their Outlook/Exchange profile that they need accessible e-mail sent to them.
                            This would notify senders when the receiver has flagged that they need to receive e-mail in an accessible format and would prompt the sender to run the accessibility checker on their message and attachments before sending the message to the receiver who self identified via their profile.

                            2 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi Cory,

                              This is an interesting suggestion in that it does make sense to alert the recipient of the fact that a disabled person is emailing them and needs some compensation to see a replied email. The tricky thing is that not all users use Microsoft products for email correspondence. Thus iin order to make this universal, there may have to be something implemented into the email protocols such as IMAP, SMTP or POP protocols.

                              However, this will be forwarded to the appropriate project manager to get additional feedback on this suggestion.

                              Thank you for reaching out to us; and if you have any further issues or suggestions related to accessibility, please let us know.

                              Sincerely,

                              The Microsoft Disability Answer Desk Team.

                            • Change Outlook color schemes

                              The color scheme in Outlook 2016 does not provide enough contrast for some features, such as highlighting out of office or busy days. This is especially true for the "dark grey" office theme - where the ooo days show up as a whiter shade against a light grey background - impossible to see in the month view. Getting away from the pastel colors would help.

                              4 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello,

                                Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                                Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                                Sincerely,

                                The Microsoft Disability Answer Desk Team.

                              • Put the font size & font color control back into Outlook!

                                Not everyone has 20-20 vision. Some people need to make the letters bigger in email. Light grey color on white back ground is a nightmare! Also, if you want to make a big improvement.... give us the option to change this awful WHITE back ground into a softer color, so it isn't so ******* the eyes. This is just awful.

                                7 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello,

                                  Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                                  Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk Team.

                                • Add how-to's on your PowerPoint support pages for math and animation accessibility

                                  At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
                                  - MathML is good BUT
                                  - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
                                  - Animations where a user action adds more bits of math to a single slide-- can't consistently…

                                  7 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello Mallory,

                                    This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

                                    We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

                                    Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • Make Accessibility Checking As Ubiquitous As Spell Checking

                                    Kudos for Moving your Accessibility Checker into the Review Ribbon it's a step forward.

                                    How about having accessibility on by default like you have spelling and grammar checking.

                                    Failing that can you make it available as an option to add to the Quck Access toolbar so that it is persistent. Out of sight is out of mind so I would suggest this small change to keep accessibility at the top of people's minds.

                                    12 votes
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                                      4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello Neil,

                                      Thank you very much for your suggestion. as you may know, we are working diligently to offer more accessibility functionality to our products.

                                      What version of Word are you using? Is it Office 365, or 2016, or another version? Please let us know so we can forward your suggestions to the appropriate product team, so we may expedite your issue.

                                      Thank you,

                                      The Microsoft Disability Answer Desk team.

                                    • Different notification sounds for different apps

                                      In the Windows Mobile version, you can assign completely different sounds to different apps. I would like that be made for the PC version. I can tell what notification would be by the sound. For my phone, I have different sounds for different types of things. For example, "You have an appointment." for the calendar. For mail, "New mail" and for Maintenance and Security, an alarm sound.

                                      8 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello,

                                        This sis a very interesting idea you’ve proposed. In Windows some apps let you customize alerts for some of their functions, but not all becuase it’s dependant on registry entries.

                                        I’ll go ahead and forward this to the product manager for further review and get back to you with any further updates.

                                        Thanks again for reaching out to us; and in the future, if there’s anything else we can do for you, please let us know.

                                        Sincerely,

                                        The Microsoft Disability Answer Desk team.

                                      • Native contrast support in Edge

                                        Completely transfer "color contrast availability" from content authors to end users by developing and integrating a color detection and analysis mechanism in Edge core and provide user configuration (global, per domain, per url).

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Neil,

                                          Thank you for reaching out to us with your question. However, there is not enough information here to do anything with this issue. Are you asking about color contrast themes in Edge, High contrast, or color contrast ratios?

                                          Without clearer information, there’s nothing that can be done about this at this time. therefore customer will be asked forfurther details.

                                          Thank you,

                                          The Microsoft Disability ANswer Desk team.

                                        • Math OCR

                                          Auto generate alt text for math text images (cloud API should return output in one of the following formats text or mathML or latex)

                                          4 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Neil,

                                            Thank you for reaching out to us about your suggestion. In order to help you out further, what operating system and application are you wanting to use the math OCR capability with? Is this to be used with any adaptive technologies like Narrator, Jaws, dolphin, etc.? This would help me do some additional research for you and get this suggestion in front of the right engineering team.

                                            Again, thank you for contacting us; and if we can be of help in the future, please don’t hesitate to post again.

                                            Sincerely,

                                            The Microsoft Disability Answer Desk team.

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