Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. create themes in word and PowerPoint that meet the accessibility guidelines for font size and color contrast.

    Create Accessible themes, templates in MS word and PowerPoint. And then call the theme Accessible or Low Vision or something that lets people easily find it.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hello Patricia,

      Thank you for reaching out to us about your concern. Be advised that other customers have contacted us about issues related to this situation. Our engineering teams are actively looking into this and changes are in the works.

      Having said that, we are always interested in how we can improve out products’ accessibility. Therefore if you have specifics on what you think needs improvement, such as the product being used, scenario in which the problem occurrs, or suggestion on improvements to the specific user interface elements, or specific features, please let us know.

      Again, thank you for reaching out to us as we are here to assist in any way possible with accessibility needs.

      Sincerely,

      The Microsoft Disability answer Desk team.

    • so i cant use this comkputer i have shares and loosing money because of this windows 10

      cant do this know more jpoke 15 hrs a day for 6 months ive tryed t6o gtet this ******* windows 10 finished lost neally every cent 40000 dollars because ofv this

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Side scroll bars need a resizing action for users with nerve damaged hands.

        I have moderately damaged nerves in my right wrist that cause my 3 fingers on my hand to be drawn inward like a hook. On top of that, whenever I use that hand, I have micro spasms that give little jerking motions to my hand while trying to use a mouse which gives me limited control over the mouse pointer. Due to the spasming, smaller items are very difficult to use. Since the side scroll bars have been narrowed in your products, it is extremely difficult to use them with my condition. Adding a sizing function to allow widening the…

        3 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hello Lester,

          Thank you for your input on this. We will forward this to one of our product managers to see if we can facilitate a solution for you regarding scroll bar size. Once we have more information, we’ll get back to you with further information.

          Thank you for reaching out to us and if in the future we can be of further assistance, don’t hesitate to contact us.

          Sincerely,

          The Microsoft Disability Answer Desk team.

        • Microsoft really sucks, at least windows 2000 and XP had wonderful beautiful benefits for people who can not see well. I could select they

          Microsoft really sucks, at least windows 2000 and XP had wonderful beautiful benefits for people who can not see well. I could select they TYPE SIZE AND COLOR OF FONT AND BACK-GROUND COLOR... FOR JUST ABOUT EVERYTHING INCLUDING RIGHT MOUSE CLICK MENU ITEMS.
          The olny way Microsoft is going to make it's software user friendly AGAIN for people who are legally blind, is for Microsoft to have someone with say 20/400 vision and like being in a swimming pool with eyes open and seeing 8 moons when you look up. Bill Gates should be ashamed of himself for hiring idiots…

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hello Michael,

            We definately understand your concerns when it comes to ease of customizing cholor shcemes and font settings. We still do have some of that functionality through the Settings menues. However we will forward this to one of our product managers to see if the feature sets you mentioned can be brought back.

            Thank your for reaching out to us, and if we may be of further assistance, please feel free to contact us.

            Sincereely,

            The Microsoft Disability Answer Desk team.

          • PowerPoint Read Aloud

            I am unable to find a way just to get the whole PowerPoint read to me. Thanks.

            2 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Les,

              Thank you for reaching out to us about your issue. In order to help you out effectively, can you provide us with the following:

              What version of PowerpOint are you using? Is it a part of Office 2016, or Office 365 online?

              What screen reader are you using in order to read the presentations?

              Also, what are the steps to reproduce your problem in detail?

              We look forward to assisiting you with your issue; and in the future, if there is anything else we can help you with, please feel free to reach out to us.

              Sincerely,

              TheMicrosoft Disability Asnwer Desk team.

            • 3 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Create a tutorial on creating accessible Power Point templates

                There is a lot of information on the web about creating accessible power point presentations. Unfortunately, there seems to be little information on creating accessible power point templates. I would like to have a guideline on how to create accessible power point templates that I could provide to our department that creates our corporate templates. In a corporate environment, many templates exist which contain corporate color schemes and logos, customized for various departments, with little regard to accessibility.

                As a screen reader user, I attempted to transform one of my company's Power Point templates into one that was accessible. I…

                3 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Tim,

                  This is a very good suggestion. We’ve had simular issues regarding PowerPoint and screen readers before. We’ll forward your concern to the product manager and get back with you as to any future updates for this fix.

                  Thank you for reaching out to us, and if there is anything else we can do for you, please feel free to get in contact with us.

                  Sincerely,

                  The Microsoft Disability answer Desk team.

                • The scan mode ought to switch on or off automatically depending on input field, e.g. switching off scan mode when encountering editable fiel

                  The scan mode ought to switch on or off automatically depending on input field, e.g. switching off scan mode when encountering editable field. I prefer Narrator handling web pages as is handled by System Access screen reader.

                  3 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello,

                    THank you for contacting us about this issue. We will forward this to the product manager in charge of Narrator to see if we can get a fix implimented for you.

                    One question: Are you experinencing this with only one browser such as IE 11 or Edge?

                    Again, thank you for reaching out to us about this as it’s our missionto help those with disabilities use our products more effectively.

                    Sincerely,

                    The Microsoft Disability Answer Desk team.

                  • Add a greater range of dwell times for the onscreen keyboard to increase speed

                    I type with a combination of a trackball and onscreen keyboard. However, I have to use a third party keyboard (which could go away at any time) because the dwell time on the Windows keyboard is excruciatingly slow even on the fastest (.5 s) setting. On the third party keyboard I can type almost instantly with a dwell time of 200 or 300 ms. Why not refine the range of dwell times?

                    5 votes
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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi Amy,

                      Thank you for contacting us at the Disability Answer Desk. This is a very interesting issue. However to help you further, we need further information regaring the third party software yo are using, on what oporating system, and application or applications you may be using as well.

                      Than you for reaching out to us, and we’ll do whatever possible to resolve your situation.

                      Sincerely,

                      The Microsoft Disability Answer Desk team.

                    • Allow users to DISABLE animations in SharePoint OnPrem 2016 HoverCards

                      I find ALL on-screen animation makes me physically nauseous, so turning ALL animation off is extremely important to me.
                      Erin Williams in CELA tells me that it is not currently possible to switch off the animation in HoverCards in SharePoint OnPrem 2016: which makes the product unusable for me. Please make disabling animation in SharePoint a GLOBAL and USER SELECTABLE (i.e. not IT department) option.
                      And: can Microsoft PLEASE STOP animating everything in every app "because we can?" Edge is now unusable because of that, also large portions of Windows10. Animation, so-called "smooth" scrolling, and similar abominations are NOT "cool"…

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Text selection commands don't work in Scan Mode

                        I have posted this to the Windows Insider Feedback Hub, but I thought it wouldn't hurt to post this here as well. When reading text in Scan Mode, it is impossible to use standard Windows text selection commands to select text. This would be very useful in all sorts of places. For example, I could select and copy the text from an error message or text from a website.

                        9 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add a command or toggle to disable Narrator speech and sounds.

                          There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

                          6 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Chris,

                            We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

                            One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

                            Thank you,

                            The Microsoft Disability Answer Desk team.

                          • bring back text/icon resizing

                            this screen, formerly located at: "Control Panel\All Control Panel Items\Display" in the legacy Control Panel has been removed, and is also not represented in the Settings app menus (in the new Build 15019.rs_prerelease.170121-1513)

                            Image: https://www.windowscentral.com/sites/wpcentral.com/files/styles/larger_wm_brw/public/field/image/2015/08/windows-10-display-settings-scn-3.png?itok=P_IMrNWw

                            I NEED these options back. I am registered blind and always use Windows like this (larger text, turned bold for all elements - titlebars, message boxes, icons etc):

                            Image: http://imagizer.imageshack.us/a/img924/9568/SSXyGo.jpg

                            If this isn't fixed, I will be stuck on the old version of Win10 by disabling updates, which will eventually not be supported, meaning I will then be forced back onto Win8. Please stop changing,…

                            12 votes
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                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello Karl,

                              Thank you for alerting us with this issue. You’re correct inthat without the resizing or font change option, it can make it difficult to see the desktop icons. Therefor, I’ll forward this on to our product managers to get this issue raised and possibly resolved.

                              Again, thank you for reaching out to us about this.

                              Sincerely,

                              The Microsoft Disability answer Desk team.

                            • Please provide tips on using Pivot tables in Excel with screen readers. Pivot tables are one of the most powerful features in Excel.

                              Pivot tables provide a superb feature set for analyzing data without having to develop complex formulae involving many ranges of data. I use a screen reader and am just starting to learn about them and am finding them wonderful, fascinating, and extremely useful. Sadly, screen reader vendors provide no information on pivot table use, and I believe that their lack of use by blind individuals stems from the fact that blind people don't learn about them, so they are never used. I think Microsoft has a wonderful opportunity here to expose information about one of the unsung heroes of Excel,…

                              3 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello,

                                Thank you for reaching out to us about this issue. Another unother user has approached us about this very same situation, and we are having our engineering teams look into this.

                                Thank you for contacting us, and if there is anything else that we can be assistance with in the future, don’t hesitate to let us know.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • Fix File Explorer not remembering it's position when closed and then reopened.

                                Problem Description:

                                File Explorer does not remember it's position, when it is closed and re-opened. Instead, it cascades to the right (as if it is a second instance of FE, when it is not.)

                                This behaviour should only happen if multiple instances of file explorer are open, assuming it is related to the 'cascading windows' setting. This needs fixing as soon as possible. It is a rediculous "feature" the helps nobody and infuriates many.

                                This only affects Win10 (Win8 and before always closed and reopened file explorer in the correct position). This problem can be reproduced every time Win10 is…

                                12 votes
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                                  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Improve magnification - make it more Apple like

                                  Would be great to have similar magnifying features like there are in mac os x:
                                  - GPU enhanced magnification (not only in full screen mode) to make everything more smooth.
                                  - Make desktop scrollable rather than reducing the space in "docked mode".
                                  - Add an option to center the mouse in the zoom area (full screen mode).
                                  - Add a shortcut to quickly enable/disable zoom without having to close magnify.exe.
                                  - Dual monitor support:
                                  - desktop expansion
                                  - clone (zoomed)
                                  - clone (1x - with no zoom)

                                  2 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Artur,

                                    Thank you for taking the time to reach out to us with your specific suggestions. At this time, I’m in contact with the Project Managers to get an idea of what’s been implemented and what is planned. Once I have concrete answers, I’ll get back to you.

                                    Thanks again for your input.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • Add an Outlook profile flag for users who need accessible e-mails

                                    Allow users to self identify via their Outlook/Exchange profile that they need accessible e-mail sent to them.
                                    This would notify senders when the receiver has flagged that they need to receive e-mail in an accessible format and would prompt the sender to run the accessibility checker on their message and attachments before sending the message to the receiver who self identified via their profile.

                                    3 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi Cory,

                                      This is an interesting suggestion in that it does make sense to alert the recipient of the fact that a disabled person is emailing them and needs some compensation to see a replied email. The tricky thing is that not all users use Microsoft products for email correspondence. Thus iin order to make this universal, there may have to be something implemented into the email protocols such as IMAP, SMTP or POP protocols.

                                      However, this will be forwarded to the appropriate project manager to get additional feedback on this suggestion.

                                      Thank you for reaching out to us; and if you have any further issues or suggestions related to accessibility, please let us know.

                                      Sincerely,

                                      The Microsoft Disability Answer Desk Team.

                                    • Change Outlook color schemes

                                      The color scheme in Outlook 2016 does not provide enough contrast for some features, such as highlighting out of office or busy days. This is especially true for the "dark grey" office theme - where the ooo days show up as a whiter shade against a light grey background - impossible to see in the month view. Getting away from the pastel colors would help.

                                      9 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello,

                                        Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                                        Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                                        Sincerely,

                                        The Microsoft Disability Answer Desk Team.

                                      • Put the font size & font color control back into Outlook!

                                        Not everyone has 20-20 vision. Some people need to make the letters bigger in email. Light grey color on white back ground is a nightmare! Also, if you want to make a big improvement.... give us the option to change this awful WHITE back ground into a softer color, so it isn't so ******* the eyes. This is just awful.

                                        11 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello,

                                          Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                                          Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                                          Sincerely,

                                          The Microsoft Disability Answer Desk Team.

                                        • Add how-to's on your PowerPoint support pages for math and animation accessibility

                                          At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
                                          - MathML is good BUT
                                          - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
                                          - Animations where a user action adds more bits of math to a single slide-- can't consistently…

                                          7 votes
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello Mallory,

                                            This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

                                            We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

                                            Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

                                            Sincerely,

                                            The Microsoft Disability Answer Desk team.

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