Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Seeing AI on Android

    Seeing AI is a fantastic app! Please make it available on Android platform.

    320 votes
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    89 comments  ·  Seeing AI  ·  Flag idea as inappropriate…  ·  Admin →
  2. make the BeeLine Reader plugin available for Microsoft Word.

    I currently use the BeeLine Reader plugin for my browser, which helps making dense text passages easier to read. As a legal professional, I would really like to be able to utilize this feature in Microsoft Word but I was told that the plugin architecture does not support BeeLine. Would you please consider adding it? Thank you!

    98 votes
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    33 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  3. Windows 10 Build 1809 - File Explorer Right-Click-Menu Problem

    I've been everywhere. Feedback Hub, Reddit, Microsoft Accessibility/Support-based accounts on Twitter, Disabled Help Desk. Can we please give this problem some real-world attention by someone who can actually help?

    As of Windows 10 Build 1809 - The registry fix of setting "ImmersiveContextMenu" to "0", located at "Computer\HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\FlightedFeatures", no longer has any effect in disabling the new 'immersive context menu'.

    Windows shell has the new style, including desktop, file explorer and open dialog boxes in all applications. Why is this a problem? Why was I previously using a registry tweak to remove the new immersive context menu? Just look…

    65 votes
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    12 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  4. I thought Jan 31st was latest for free upgrade to Windows 10. Please extend.

    Please extend the free upgrade to Windows 10 for accessibility users.

    38 votes
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    17 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  5. Different notification sounds for different apps

    In the Windows Mobile version, you can assign completely different sounds to different apps. I would like that be made for the PC version. I can tell what notification would be by the sound. For my phone, I have different sounds for different types of things. For example, "You have an appointment." for the calendar. For mail, "New mail" and for Maintenance and Security, an alarm sound.

    38 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    This sis a very interesting idea you’ve proposed. In Windows some apps let you customize alerts for some of their functions, but not all becuase it’s dependant on registry entries.

    I’ll go ahead and forward this to the product manager for further review and get back to you with any further updates.

    Thanks again for reaching out to us; and in the future, if there’s anything else we can do for you, please let us know.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  6. Improve contrast/color schemes for Microsoft Office 2010 and newer

    The ribbon menus need another option that provides more contrast and easier to see icons for Low-Vision users. The current shades of gray, and small size are very frustrating for our low-vision students. We really miss the Office 2003 menu styles and color schemes which provided greater contrast.

    35 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Cheryl,

    Thank you for contacting us at the disability Answer Desk with this concern. We are currently tacking this concern as it’s been brought up concerning some of our other products. In the meantime, we are following up with our Product Managers to get an ETA of when a solution will be implemented. When we receive more information, we will post it here first.

    Thank you again for reaching out to us for your accessibility related concerns.

    Sincerely,

    The Microsoft Disability Answer desk Team.

  7. Add hotkeys in Skype 8 and newer Add hotkeys in Skype 8 and newer

    Since Microsoft will prevent Skype 7 from accessing the Skype network after the 1st of September 2018, they need to enhance Skype 8's functionality to get at least some of Skype 7's functionality to it. One of those missing and crucial for the visually impaired users functions are the global hotkeys for answering and rejecting a call, and similar ones. |They should be restored to Skype 8 as they are in Skype 7. Otherwise, answering or rejecting a call for visually impaired keyboard users is practically a nightmare at the moment. Since Microsoft will prevent Skype 7 from accessing the…

    33 votes
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    15 comments  ·  Skype  ·  Flag idea as inappropriate…  ·  Admin →
  8. Highlighting Colours

    Hello, I am a frequent user of Microsoft word and have recently realized that your selection of highlighting colours is quite limited. I am suggesting you should included a wider variety of colours such as an orange or even some pastel variety similar to what are available on Microsoft one note. being a student i am often having to highlight documents and am constantly limited with my selection of highlighting colours as you do not provide a simple colour such as orange. I think this would be an easy addition to your program and would assist many students like myself…

    31 votes
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    8 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix File Explorer not remembering it's position when closed and then reopened.

    Problem Description:

    File Explorer does not remember it's position, when it is closed and re-opened. Instead, it cascades to the right (as if it is a second instance of FE, when it is not.)

    This behaviour should only happen if multiple instances of file explorer are open, assuming it is related to the 'cascading windows' setting. This needs fixing as soon as possible. It is a rediculous "feature" the helps nobody and infuriates many.

    This only affects Win10 (Win8 and before always closed and reopened file explorer in the correct position). This problem can be reproduced every time Win10 is…

    30 votes
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    under review  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Xbox One - Accessibility - Audio balancing for left-right

    The Xbox One already provides a lot of features in terms of accessibility.

    One feature that is missing in my opinion is the option to manually balance the audio for left-right. Many Microsoft devices (e.g. phones, workstations) already offer the opportunity to balance it yourself.

    The reason i'm asking is that my own hearing is slightly impaired (25-30%) on one side (right) rendering headphones practically useless for many games. In my idea this is a relative simple feature to add to the accessibility options, making the Xbox One system more and more accessible to all members in the public, including…

    29 votes
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  11. Make the out office shading darker

    The out of office all day shading on the calendar is too light to be effective. Please go back to the old shading.

    29 votes
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    19 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable users to resize the content and IM windows in Skype for Business.

    I am frequently challenged to read things which are being presented. I'm always trying to zoom in before I remember that zoom doesn't exist in Skype.
    Maximizing the window or collapsing the message window doesn't help, since so much of the screen real estate is devoted to other elements. And I usually don't want to collapse the IM window altogether, just change the proportions so I can see everything.

    28 votes
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    32 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Molly,

    I’m not sure exactly what you are referring to as it appears you are aking about resizing text in the IM window. This is easy to do.

    1. First in the Skype session, click on the IM icon at the lower left of the screen.
    2. At the lower-right hand side of the window, click the icon that looks like “…”.
    3. From the menue that appears, select, “IM Text Size”.
    4. There you can select the percentage of size of text to display in the IM window.

    With regard to the other isue, are your referring to zooming inon a shared screen or destop? If not, can you give us the exact scenario that is cuasting the difficulty?

    Thank you for contacting us, andif there is anything further we can do for you, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk…

  13. Request for OCR in Narrator on the Xbox

    Many blind gamers are streaming the Xbox screen to the computer through the Xbox app in Windows 10, and run OCR on the picture from the Xbox to read menus in games out loud. It would be fantastic if Narrator on the Xbox could do OCR on the screen in games, so blind gamers can get menus and other kind of text read out loud directly on the Xbox, instead of streaming the screen to a pc to run OCR on the screen.

    25 votes
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  14. Add a Two Switch access mode for the On Screen Keyboard

    Add a manual step scanning option for switch users, for those able to use two switches. E.g. Key1 = Manual step scan. Key2 = Select.

    This would enable some users to use the slick On Screen Keyboard utility much more quickly and deliberately.

    25 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Barrie,

    This is a pretty good suggestion which makes sense. We’ll forward this on to our product managers for further consideration and keep you up to date on any further developments around this.

    Again, Thank you for reaching out to us; and if there’s anything else we can help with in the future, let us know as we’re willing to help.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  15. Make Accessibility Checking As Ubiquitous As Spell Checking

    Kudos for Moving your Accessibility Checker into the Review Ribbon it's a step forward.

    How about having accessibility on by default like you have spelling and grammar checking.

    Failing that can you make it available as an option to add to the Quck Access toolbar so that it is persistent. Out of sight is out of mind so I would suggest this small change to keep accessibility at the top of people's minds.

    25 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Neil,

    Thank you very much for your suggestion. as you may know, we are working diligently to offer more accessibility functionality to our products.

    What version of Word are you using? Is it Office 365, or 2016, or another version? Please let us know so we can forward your suggestions to the appropriate product team, so we may expedite your issue.

    Thank you,

    The Microsoft Disability Answer Desk team.

  16. Shading for outlook all day events needs to be darker so I can clearly see I am busy

    Make all day event in a darker shade or different colour so I don't double book myself

    24 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Alt+Tab with Narrator is not smooth.

    When alt+tab is pressed, I expect to hear the program name I switched to.

    Instead, I hear one of "Running Programs", "Running Applications" or
    "Task Switching", depending on how many times I press tab.
    After I hear one of these, I then hear the name of the program. I suggest trying to make this a bit more seemless.

    24 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. The ability to change my working background (in Word, Outlook and Excel)

    Hi,
    I used to be able to change the colour of my background in the Personalisation option from the Desktop. It allowed me to choose any colour I liked for my page and text in Word, Outlook and Excel. It was wonderful and I used to share this feature with users I trained using AT since it was a free adaptation that made a huge difference.

    I have always said, you would never spend all day looking at a bright white light, and yet we do, by looking at a bright white piece of paper in Word.

    This is hugely…

    24 votes
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    14 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for contacting us about this. We are currently looking into this and will give you updates on this as soon as made available.

    In the meantime, have you tried the following as a potential solution?

    Try these options for the user:

    There are two ways to set high contrast to reduce eye-strain and improve readability. Please try one of these and let us know your feedback as to whether this resolved your issues or not.
    1. Office themes, a “mild mannered” solution, where you can choose a theme with better contrast
    a. Shortcut Press L Alt+ L Shift + Print Screen; talked about in: https://blogs.office.com/2016/05/19/accessibility-enhancements-in-office-365-for-people-with-vision-impairments/
    2. High contrast in Windows, the “real thing”, which they set in the Ease of Access center
    a. Turn high contrast mode on or off in Windows: https://support.microsoft.com/en-us/instantanswers/ece8e1d7-1a7c-473c-a0f4-3c9d66fee295/turn-high-contrast-mode-on-or-off-in-windows

    Sincerely,

    The Microsoft Disability Answer Desk team.

  19. It would be wonderful if we could get a way to completely disable the monitor on laptops (like windows+p used to do on 7).

    All available options currently turn the screen off, but any key press brings it back. Keeping the screen completely turned off is great for us blind users who don't use it at all, since it offers privacy, saves battery, and means we don't need to change brightness settings whenever somebody else needs to use the machine.

    23 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Change Outlook color schemes

    The color scheme in Outlook 2016 does not provide enough contrast for some features, such as highlighting out of office or busy days. This is especially true for the "dark grey" office theme - where the ooo days show up as a whiter shade against a light grey background - impossible to see in the month view. Getting away from the pastel colors would help.

    22 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

    Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

    Sincerely,

    The Microsoft Disability Answer Desk Team.

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