Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. make narrator automatically switch voice based on the language of the text

    it would be very useful if the new mobile core voices can be language aware, so that an English voice would speak English text, the Arabic one would only read Arabic text, etc.

    12 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Add the Check Accessibility feature to the free Office Online apps

      Check Accessibility is a great feature. It should be available to users of the free Office Online apps.

      11 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Make shapes accessible to keyboard users in Office (Word, Excel, PowerPoint etc

        Currently, in Office programs, when shapes are added to a document:

        Word: alt+n, sh, then choose a shape.
        Excel: alt+n, zi,sh, then choose a shape.

        The shapes themselves are identified, which is great, but as soon as you choose one, you need to use the mouse to insert it.

        Many screen readers provide a way of partly manipulating the mouse (eg press numpad slash to left click with NVDA), it is impossible to accurately position the item and resize it. Please include the ability to use the keyboard to accomplish this.

        11 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 11 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Neil,

            Thank you for getting in touch with us with your suggestion.

            I understand that you want to see more user controls over Windows 7 themes. Can you provide us some additional detail with regards to what you are looking for, such as what elements you would like to see more control over and what that may look like (i.e. additional colors, user customization of colors for specific elements, etc.)?

            Again, thank you for your comment as it’s very valuable to us to make our products more accessible to the disabled community.

            Sincerely,

            Erik Stearns
            Accessibility Escalation Engineer

          • Put a chat on line

            a chat online to solve problems inmediately

            9 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Create wizzards to customize Ease of Access features

              Speech recognition has been included in Windows for the last vew versions. The wizard that is used to customize speech recognition is both a tutorial and a trainer for Windows.
              The "Make my computer easier easier to use" wizard collects disability data, but does not provide any way to specify how to make a specific feature "easier to use".
              Fro example, the keyboard can be customized using a wizard which asks the user to type successively more complicated series of keystrokes. Start with something like, "Type the following sentence" My dog has fleas." If the person has difficulty capitalizing the…

              9 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • The ability to change my working background (in Word, Outlook and Excel)

                Hi,
                I used to be able to change the colour of my background in the Personalisation option from the Desktop. It allowed me to choose any colour I liked for my page and text in Word, Outlook and Excel. It was wonderful and I used to share this feature with users I trained using AT since it was a free adaptation that made a huge difference.

                I have always said, you would never spend all day looking at a bright white light, and yet we do, by looking at a bright white piece of paper in Word.

                This is hugely…

                9 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello,

                  Thanks for contacting us about this. We are currently looking into this and will give you updates on this as soon as made available.

                  In the meantime, have you tried the following as a potential solution?

                  Try these options for the user:

                  There are two ways to set high contrast to reduce eye-strain and improve readability. Please try one of these and let us know your feedback as to whether this resolved your issues or not.
                  1. Office themes, a “mild mannered” solution, where you can choose a theme with better contrast
                  a. Shortcut Press L Alt+ L Shift + Print Screen; talked about in: https://blogs.office.com/2016/05/19/accessibility-enhancements-in-office-365-for-people-with-vision-impairments/
                  2. High contrast in Windows, the “real thing”, which they set in the Ease of Access center
                  a. Turn high contrast mode on or off in Windows: https://support.microsoft.com/en-us/instantanswers/ece8e1d7-1a7c-473c-a0f4-3c9d66fee295/turn-high-contrast-mode-on-or-off-in-windows

                  Sincerely,

                  The Microsoft Disability Answer Desk team.

                • Improve Windows Ink Workspace

                  First off add multiple monitor support. Currently, when you hit the Ink Workspace button, the app will only open on your 'main' monitor. There seems to be no way to sketch on anything on the second monitor connected. You can do this with the Snipping Tool provided by Windows so why use Ink Workspace???

                  2nd, please add the ability to adjust the ruler without touch support? Maybe I'm missing something but I cant seem to figure out how to move the ruler from its initial position. I am guessing you need to use multi-touch gestures to maneuver the ruler which…

                  9 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello Mike,

                    Thank you for reaching out to us on this issue. Currently, I’m reaching out to some of the product owners of Windows Ink to do additional background research to see if we can give you a solution to your issue. In the meantime, if you have further information to offer to help us further assist you, you are more than welcome to post additional comments on the forum.

                    As always we are here to assist those who have disabilities in using our products as each and every person is a valued customer.

                    Again, thank you for your posting and we we’ll get back to you with updates as soon as they made available to us.

                    Sincerely, the Microsoft Disability Answer Desk.

                  • real time captioning for Skype for Business

                    Desired outcome: During a Skype for Business call, when I am sharing my screen and a presentation/desktop demo my audience can see the words I am speaking coming up in front of them on their screens (or in the IM window) so they are able to read the English and follow (imagine deaf audience for eg)

                    9 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Alt+Tab with Narrator is not smooth.

                      When alt+tab is pressed, I expect to hear the program name I switched to.

                      Instead, I hear one of "Running Programs", "Running Applications" or
                      "Task Switching", depending on how many times I press tab.
                      After I hear one of these, I then hear the name of the program. I suggest trying to make this a bit more seemless.

                      9 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Excel border styles not accessible via ribbon

                        In Excel (2016), press:

                        1. alt+h (home ribbon)
                        2. b (borders)
                        3. y (line style)

                        This opens a sub-menu showing the different kind of border styles which is not accessible to screen readers (Narrator and NVDA).

                        In the Border page of the format cells dialog, the list of these styles is also available, and in this location, each style is identified (dashed, thick, thin etc) using screen readers.

                        9 votes
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                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi Quentin,

                          Can you update your O365 Office 2016 to the latest that came out in October? This is build 16.0.7369.xxxx.

                          Narrator does not have a separate version than the Windows version you mentioned.

                          I am unable to reproduce your issue with Narrator when reading the different line styles.

                          I only have 14 items in my list beginning with

                          • none
                          • Thin
                          • hair
                          • Dotted

                          Let me know if the update makes a difference.

                        • Add how-to's on your PowerPoint support pages for math and animation accessibility

                          At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
                          - MathML is good BUT
                          - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
                          - Animations where a user action adds more bits of math to a single slide-- can't consistently…

                          8 votes
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello Mallory,

                            This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

                            We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

                            Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • Honor system-wide font size/color settings in ALL apps

                            Often times my font size/color settings in Windows apply to some programs but not all. I want to make a change once and have it improve my experience in all applications.

                            8 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello,

                              Thank you for your feedback. I will be happy to submit this as a suggestion to the product group. However, I would like to make yo aware that individual apps have a lot of control on how they look on screen and do not necessarily conform to accessibility best practices guidelines. If you have a Microsoft app that is not behaving as you expect, please let us know.

                            • Add a Screen Curtin Like on IOS

                              In windows 10, especially on the Surface devices, the ability to turn off the screen has been disabled. The old method was to press windows+p to get to projector options, then arrow up to second screen only and press enter.
                              There are three reasons why having a way to turn off the screen is important:
                              1. Privacy and safety. As a blind user, we have no idea who could be looking at our screen and if we are writing some highly personal data in a public place, then we have no way to insure someone is not looking over our…

                              8 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 8 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello,

                                  Thank you for contacting us with your feature request. we are currently investigating on how to impliment this and will keep you up to date as far as the progress made.

                                  Thank you for contacting us, and if there is anything further we can do, please feel free to reach out to us.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk tearm.

                                • Add the ability for Narrator to automatically read the contents of dialogue boxes and notifications from Action Center.

                                  When a dialogue box opens, Narrator only reads the first control that gains focus. While it's possible to use the Narrator cursor to read the text in the dialogue, I would like an option to specify whether Narrator automatically reads the contents of these dialogues when they appear. Along the same lines, I'd also like to see automatic reading of notifications when they are received. Currently, I hear a little **** sound when something new pops up. I have to go into the action center and manually view the alert. It would be nice to be told what the notification…

                                  8 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Make edit hyperlink dialog in word 2016 navigable by keyboard

                                    In the edit hyperlink dialog in Word 2016, the following undesirable behaviour is observed:

                                    - Pressing tab to move between elements, as you move from the "link to: existing file or web page" to the "Text to display" edit box, the OK button loses it's default button status. This means when you press ENTER, you get an error ding and nothing happens. The OK button should remain default button.

                                    - As you press tab and move into "current folder tree view" (the list of files) - the first file is automatically selected and thus the URL you had previously used…

                                    8 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thank you for your input. We chatted with the Word Team on these issues:
                                      • Issue 1: Fixed. This enhancement will start rolling out to Office 365 First Release and Office Insider Customers before Fall.
                                      • Issue 2: We are working on a fix for this issue now, thank you for your feedback. Our goal is to fix this issue as part of our commitment to accessibility.
                                      • Issue 3: Unfortunately, we don’t have the ability to fetch the browsing history from most browsers. The team is looking into other potential improvements.

                                    • Make Office help accessible to screen readers

                                      In previous versions of Office, screen readers could access the Office help system. Unfortunately, Office 2016 broke this ability. We need access to the help system returned to an accessible state.

                                      8 votes
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                                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Support captions / subtitles in MP4 & MKV files.

                                        Windows 10 Movies & TV supports SRT files. This is nice, but it's not really enough.
                                        I know there's no end of anime folks asking for subtitle support in MKV files, so you can ask them what formats are prevalent there.
                                        In the MP4 container, there's space for multiple "sbtl:tx3g" streams (aka "mov_text") to carry subtitles / captions, either to provide access for people who are deaf or hard of hearing, or to support multiple languages. You already support multiple audio streams, you already support subtitles in external SRT files, subtitles in alternate streams should be a small addition to…

                                        8 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Provide day of week information when navigating the calendar in Outlook 2016.

                                          When navigating the calendar in Outlook 2016 recent builds, the screen reader will announce the dates, but not the actual day of the week. JAWS used to do this before they switched to providing the information directly from outlook.

                                          8 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Jason,

                                            Thank you for contacting us at the Disability Answer Desk. In order to serve you better, can you tell us what version of Outlook you’re using such as Mac or Windows 32 or 64-bit, and what version of Jaws or other screen reader that you are using? That will allow us to get this issue to the appropriate product manager to get this resolved for you.

                                            Again, thank you for contacting us; and we will do our best to resolve this for you.

                                            Sincerely,

                                            The Microsoft Disability Answer Desk team.

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