Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Jaws under windows 10, there is a known bug with how Windows is reporting colors to jaws not allowing Jaws users to assign screen highlights

    With Jaws under windows 10, there is a known bug with how Windows is reporting colors to jaws not allowing Jaws users to assign screen highlights reliably like we were able to do in windows 7. Freedom scientific states that they are working with you guys on this issue, but are still waiting for MS to provide a fix. For those of us who are using screen readers, windows 7 provides more reliable accessibility then windows 10. I am hopeful that MS will work with the developers of screen readers to provide better accessibility in Windows 10 with screen readers…

    8 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hello Gian,

      Thank you for reachingout to us about this issue. After doing some preliminary investigation, we could not find the issue refrenced as being passed to us by freedom Scientific. Therefore we need more details.

      Can you provide us with the environment you’re using, JASWS version, Windows Version, Applicaion you’re finding this bug most with, and steps to reproduce the problem? THis would be a help inresolving your issue as soon as possible.

      Thank you,

      The Microsoft Disability Answer Desk team.

    • Add an enable / disable button to the Magnifier controls window

      Currently you have to hit the - button to turn the magnification off. It would be more convenient to just hit one button to enable and disable Magnifier. Then it would return to the previous magnification zoom level used last when enabled.

      7 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • UIA should be more stable

        Nonvisual Desktop Access drops UIA in Windows 10 build 14361 in UWP apps and open/save file dialogs.

        7 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Label the search box in the Windows 10 store

          When navigating the Windows 10 store with any screen reader, the search box is unlabeled and only appears as an unlabeled button. Once activated, the button expands to a text area which text can be typed into to perform the user's search query. Can this search box not be correctly labeled, and classed as a standard edit control type rather than a non-standard, unlabeled button? I get that one can press CTRL+E, as in echo, to reach the edit field, but that's not an excuse to override good accessibility habbits as well.

          7 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • 7 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

              Hello,

              Thank you for reaching out regarding your concern. We are currently working on making Visual Studio more accessible. Therefore I’ll forward your issue on to our product teams for further consideration. In the meantime, updates will be posted on this forum.

              Thank you for contacting us.

              The Microsoft Disability ANswer Desk team.

            • Add a command or toggle to disable Narrator speech and sounds.

              There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

              7 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hi Chris,

                We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

                One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

                Thank you,

                The Microsoft Disability Answer Desk team.

              • 7 votes
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                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello Matt,

                  Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

                  I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

                  In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

                  Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

                  Sincerely,

                  The Microsoft Disability Answer Desk.

                • 7 votes
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                    18 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi Pete,

                    Thank you for bringing this to our attention. the fn key should behave exactly like CTRL, Shift, or ALT. I’ll forward this to the appropriate development team for resolution to this. Once this is fixed, we’ll let you know.

                    Again, thank you for reaching out to us; and if in the future we can be of further assistance, don’t hesitate to contact us.

                    Sincerely,

                    The Microsoft Disability Answer Desk team.

                  • Enable users to resize the content and IM windows in Skype for Business.

                    I am frequently challenged to read things which are being presented. I'm always trying to zoom in before I remember that zoom doesn't exist in Skype.
                    Maximizing the window or collapsing the message window doesn't help, since so much of the screen real estate is devoted to other elements. And I usually don't want to collapse the IM window altogether, just change the proportions so I can see everything.

                    7 votes
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello Molly,

                      I’m not sure exactly what you are referring to as it appears you are aking about resizing text in the IM window. This is easy to do.

                      1. First in the Skype session, click on the IM icon at the lower left of the screen.
                      2. At the lower-right hand side of the window, click the icon that looks like “…”.
                      3. From the menue that appears, select, “IM Text Size”.
                      4. There you can select the percentage of size of text to display in the IM window.

                      With regard to the other isue, are your referring to zooming inon a shared screen or destop? If not, can you give us the exact scenario that is cuasting the difficulty?

                      Thank you for contacting us, andif there is anything further we can do for you, please feel free to reach out to us.

                      Sincerely,

                      The Microsoft Disability Answer Desk…

                    • Add customizability to narrator output options

                      TL:DR
                      -Control voice speed by words per minute instead of arbitrary % value

                      -Highlight each word as it's voiced. Allow pausing, rewind (e.g. 10 words, 1 sentence.) and skipping ahead. Read mode where successive paragraphs are immediately started after the previous completes itself.

                      -More options to enable or disable actions which cause voice output (e.g. don't read paragraphs/only read paragraphs on screen, not windows names etc.)

                      Hi,

                      I think narrator is really excellent and you've done a great job making it. Thanks!

                      I have some suggestions for features, I expect they may be considered already, but I think they would…

                      7 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • I am blind and am the only person who uses the pc. Why can't we have an option to always start narrator when the recovery environment loads

                        There are no audible alerts to tell you when the recovery environment has loaded and got to the point where you can start narrator and as the default button that is selected is the one that reboots to windows it is easy when pressing the narrator hotkey to accidentally reboot back to windows as I am the only person who uses the pc why can't we have an option in ease of access to start narrator automatically when the recovery image is run.

                        7 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello,

                          THiank you for contacting us about this issue. We’ll forward this to the product manager to see if there is a work around for this problem and if not, if there is a remediation in the works for it. We’ll also keep you aprised of the progress regarding this.

                          Thank you again for contacting us, and if there is anything else that we can do, please feel free to reach out to us.

                          Sincerely,

                          The Microsoft Disability ANswer Desk team.

                        • Add the ability to use insert or caps lock in Narrator

                          I'd like to see an option under Narrator's general settings pane to use caps lock, numpad insert or extended insert as the Narrator modifyer key. For some reason, I'm finding that only using caps lock as modifyer to be a bit wonky. Indeed, I'm coming from Jaws and NVDA, so this may be a newby's foyble, but this would make my transition that much more smooth.

                          7 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello,

                            THis is an interesting request. It makes sense in that it would make the transition from JAWS or NVDA easier for users. We’ll pass this on to our product team and let you know when this becomes available.

                            Thank you for your input; and in the future, if you have any issues, questions, or concerns, please feel free to reach out to us.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • Inconsistent accessibility features in Edge and other MS apps

                            I was directed to come here by customer support. I had to install Windows 7 on a different hard drive just to post this! I have been a member of the "insider" program since February 14th 2015.
                            I have a spinal cord injury which renders my hands and arms useless. I have been disabled for 25 years. I worked with Mark Novak, at the University of Wisconsin Weisman Center, on the original Access Pack for MS-DOS and Access Pack for Windows 3.1 which is the forefather of "Ease of Access". I must use a mouthstick or voice recognition to navigate…

                            7 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Azure portal accessibility issues

                              The following problems in relation to Azure Portal accessibility have been encountered when using this UI with Jaws for windows 18 and NVDA 2016. Both Internet Explorer, Firefox and Chrome were also tested.

                              1. the link to add subnets is not properly labeled.
                              2. It is no longer possible to select the location.
                              3. When pressinbg E, instead of looking for the last edit field Jaws telling me I'm not in a table.
                              4. Drop downs are not accessible. The lookup window isn't accessible.
                              5. Adding a site to site connection on the virtual network gateway. Unable to select a…

                              7 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello Ralph,

                                Thank yo for reaching out to us with your valuable feedback. We definately appreciate your detailed feedback. This will be pased on to one of our Product Managares Once we recieve information on remediation efforts or when the fix will be published, we will post it here on this forum as a comment in response to the posting.

                                Thank you again for contacting us; and in the future, if we can be of help with any issue, question, or suggestion in regards to accessibility, please let us know.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • Give Narrator more expression.

                                I love the samples of Narrator I've heard but the speech pitch needs to rise and fall more in the speech's natural progression, the expression now is slightly robotic. Thanks for being interested in our ideas. I am a prospective Windows 10 user.

                                7 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow "focus follows cursor" setting for the full screen magnifier

                                  The other option is that the magnification field moves continuously with the pointer. This is a great option because it allows me to zoom in on user interface controls, text fields, etc with ease, without having to move the pointer to a screen edge.

                                  7 votes
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                                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello,

                                    Thanks for contacting us at the Disability Answer Desk.

                                    In answer to your comment, we would like to know what version of Windows you are using. Are you using Windows 10, with the Ease of Access Tools, or are you using another version of Windows with the screen magnifier?

                                    In the meantime, I’ll forward your suggestion on to our product teams, as this would make a great deal of sense for someone who is both visually impaired, but also has motor skill related disabilities.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • Add keyboard shortcuts for the Snipping Tool

                                    The Snipping Tool is horribly inconvenient for anyone who does a lot of screen capture/paste (not PrintScreen) because it has no keyboard shortcuts. Lots of hand-eye coordination and mouse clicks required just to initiate a snip. Please bring back keyboard shortcuts.

                                    7 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello Molly,

                                      This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

                                      If there is anything else we can do for you, please feel free to reach out to us.

                                      Sincerely,

                                      The Microsoft Disability Answer Desk team.

                                    • add refreshable braille display device support

                                      We are the refreshable braille display device manufacture, and we want add the device to the Windows 10. This device will help the visually impaired people use the Windows 10 very easily!

                                      7 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello Mo,

                                        Thank you for reaching out to us with your question as we are focused on making our products more accessible to the disabled community.

                                        We do have oquestion: Are you using LibLouis Braille Library for Braille support in the development of your drivers?

                                        Thank you,

                                        The Microsoft Disability Answer Desk team.

                                      • Create a top level domain for the Accessibility Community forums.

                                        It took me forever and a day to find the URL to these accessibility forums. When I called the Accessibility Helpdesk, the lady didn't have even the slightest inkling of an idea what I was talking about. She barely spoke english, and was inevitably reading from a script put in front of her little nose. I"m not aposed to outsourcing people overseas to do tech support work, and that's not the point of this post, so no one flame me here. All I'm saying is, it took her about 10 minutes just to find the link to these forums, and…

                                        7 votes
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                                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi Chris,

                                          Thank you for contating us about this issue. We’ll get in touch with the forum developers to see if we can make this easier to navigate to it. We’ll relay information as it becomes available.

                                          Thank you for contacting us about this issue.

                                          Sincerely,

                                          The Microsoft Disability Answer Desk team.

                                        • Color Options feature for Color Blind people on Outlook 2016

                                          I can't differentiate between an Available Slot and Tentative one when I access Calendar on the Outlook 2016; have to set theme to Black as workaround, but that makes working on Outlook Calendar worse. I have to strain my eyes day in and out for differentiating colors; even though I'm colorblind, can someone help me please !

                                          7 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Andries,

                                            We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

                                            Thank you,

                                            The Microsoft Disability answer Desk team.

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