Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Add how-to's on your PowerPoint support pages for math and animation accessibility

    At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
    - MathML is good BUT
    - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
    - Animations where a user action adds more bits of math to a single slide-- can't consistently…

    9 votes
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      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hello Mallory,

      This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

      We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

      Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

      Sincerely,

      The Microsoft Disability Answer Desk team.

    • 9 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        Thank you for contacting us with your feature request. we are currently investigating on how to impliment this and will keep you up to date as far as the progress made.

        Thank you for contacting us, and if there is anything further we can do, please feel free to reach out to us.

        Sincerely,

        The Microsoft Disability Answer Desk tearm.

      • I am blind and am the only person who uses the pc. Why can't we have an option to always start narrator when the recovery environment loads

        There are no audible alerts to tell you when the recovery environment has loaded and got to the point where you can start narrator and as the default button that is selected is the one that reboots to windows it is easy when pressing the narrator hotkey to accidentally reboot back to windows as I am the only person who uses the pc why can't we have an option in ease of access to start narrator automatically when the recovery image is run.

        9 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hello,

          THiank you for contacting us about this issue. We’ll forward this to the product manager to see if there is a work around for this problem and if not, if there is a remediation in the works for it. We’ll also keep you aprised of the progress regarding this.

          Thank you again for contacting us, and if there is anything else that we can do, please feel free to reach out to us.

          Sincerely,

          The Microsoft Disability ANswer Desk team.

        • narrator on log on screen

          as of now, narrator only starts after typing the password. but I wish, it should launch automatically on log on screen too. I've already enabled start narrator automatically under setting>ease up access center.

          9 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Please speak the keyboard typing in your tutorials of microsoft virtual academy.

            .Microsoft virtual academy is a very useful service for learning. But the blind people cannot understand it easily. I request you to speak keyboard commands and typing on the keyboard. Thanks

            8 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Add a Screen Curtin Like on IOS

              In windows 10, especially on the Surface devices, the ability to turn off the screen has been disabled. The old method was to press windows+p to get to projector options, then arrow up to second screen only and press enter.
              There are three reasons why having a way to turn off the screen is important:
              1. Privacy and safety. As a blind user, we have no idea who could be looking at our screen and if we are writing some highly personal data in a public place, then we have no way to insure someone is not looking over our…

              8 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 8 votes
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                  18 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Pete,

                  Thank you for bringing this to our attention. the fn key should behave exactly like CTRL, Shift, or ALT. I’ll forward this to the appropriate development team for resolution to this. Once this is fixed, we’ll let you know.

                  Again, thank you for reaching out to us; and if in the future we can be of further assistance, don’t hesitate to contact us.

                  Sincerely,

                  The Microsoft Disability Answer Desk team.

                • Make edit hyperlink dialog in word 2016 navigable by keyboard

                  In the edit hyperlink dialog in Word 2016, the following undesirable behaviour is observed:

                  - Pressing tab to move between elements, as you move from the "link to: existing file or web page" to the "Text to display" edit box, the OK button loses it's default button status. This means when you press ENTER, you get an error ding and nothing happens. The OK button should remain default button.

                  - As you press tab and move into "current folder tree view" (the list of files) - the first file is automatically selected and thus the URL you had previously used…

                  8 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for your input. We chatted with the Word Team on these issues:
                    • Issue 1: Fixed. This enhancement will start rolling out to Office 365 First Release and Office Insider Customers before Fall.
                    • Issue 2: We are working on a fix for this issue now, thank you for your feedback. Our goal is to fix this issue as part of our commitment to accessibility.
                    • Issue 3: Unfortunately, we don’t have the ability to fetch the browsing history from most browsers. The team is looking into other potential improvements.

                  • Support captions / subtitles in MP4 & MKV files.

                    Windows 10 Movies & TV supports SRT files. This is nice, but it's not really enough.
                    I know there's no end of anime folks asking for subtitle support in MKV files, so you can ask them what formats are prevalent there.
                    In the MP4 container, there's space for multiple "sbtl:tx3g" streams (aka "mov_text") to carry subtitles / captions, either to provide access for people who are deaf or hard of hearing, or to support multiple languages. You already support multiple audio streams, you already support subtitles in external SRT files, subtitles in alternate streams should be a small addition to…

                    8 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add keyboard shortcuts for the Snipping Tool

                      The Snipping Tool is horribly inconvenient for anyone who does a lot of screen capture/paste (not PrintScreen) because it has no keyboard shortcuts. Lots of hand-eye coordination and mouse clicks required just to initiate a snip. Please bring back keyboard shortcuts.

                      8 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello Molly,

                        This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

                        If there is anything else we can do for you, please feel free to reach out to us.

                        Sincerely,

                        The Microsoft Disability Answer Desk team.

                      • Provide day of week information when navigating the calendar in Outlook 2016.

                        When navigating the calendar in Outlook 2016 recent builds, the screen reader will announce the dates, but not the actual day of the week. JAWS used to do this before they switched to providing the information directly from outlook.

                        8 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi Jason,

                          Thank you for contacting us at the Disability Answer Desk. In order to serve you better, can you tell us what version of Outlook you’re using such as Mac or Windows 32 or 64-bit, and what version of Jaws or other screen reader that you are using? That will allow us to get this issue to the appropriate product manager to get this resolved for you.

                          Again, thank you for contacting us; and we will do our best to resolve this for you.

                          Sincerely,

                          The Microsoft Disability Answer Desk team.

                        • Make Mouse Keys work in Edge

                          Accessibility feature Mouse Keys does not work in Edge (and UWP apps with edge html engine). There is no reaction on click (5 key on numpad) or double click (+ key on numpad) in page area. Browser toolbars are only clickable with mouse keys area of the browser.

                          8 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello,

                            Thank you for reaching out to us about this issue. This was reported to us earlier by another user through another forum. Therefore, we have this situation under investigationand indevelopement for a fix. We will keep you up to date as to the progress and fix date for this issue.

                            In the future, if you have any other issues, comments, or suggestions, please feel free to reach out to us.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • problem in font size symbol fetcher in win 10 creators update

                            There was a fetcher that allowed the enlargement of the font symbols...i would like it to be back, the fact that there is a magnifier does not solve this problem. some of the people do not need magnifier at all only the enlargement of the font under the symbol

                            8 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • the ability for narrator to work in windows PE

                              as of yet narrator does not function when running windows pe.
                              example of this, make a recovery drive boot from the drive press control plus windows plus enter narrator does not work.
                              thanks for considdering my request

                              7 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • UIA should be more stable

                                Nonvisual Desktop Access drops UIA in Windows 10 build 14361 in UWP apps and open/save file dialogs.

                                7 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • 7 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello,

                                    Thank you for reaching out regarding your concern. We are currently working on making Visual Studio more accessible. Therefore I’ll forward your issue on to our product teams for further consideration. In the meantime, updates will be posted on this forum.

                                    Thank you for contacting us.

                                    The Microsoft Disability ANswer Desk team.

                                  • 7 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add a command or toggle to disable Narrator speech and sounds.

                                      There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

                                      7 votes
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi Chris,

                                        We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

                                        One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

                                        Thank you,

                                        The Microsoft Disability Answer Desk team.

                                      • 7 votes
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                                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Matt,

                                          Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

                                          I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

                                          In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

                                          Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

                                          Sincerely,

                                          The Microsoft Disability Answer Desk.

                                        • Add customizability to narrator output options

                                          TL:DR
                                          -Control voice speed by words per minute instead of arbitrary % value

                                          -Highlight each word as it's voiced. Allow pausing, rewind (e.g. 10 words, 1 sentence.) and skipping ahead. Read mode where successive paragraphs are immediately started after the previous completes itself.

                                          -More options to enable or disable actions which cause voice output (e.g. don't read paragraphs/only read paragraphs on screen, not windows names etc.)

                                          Hi,

                                          I think narrator is really excellent and you've done a great job making it. Thanks!

                                          I have some suggestions for features, I expect they may be considered already, but I think they would…

                                          7 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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