Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Put a chat on line

    a chat online to solve problems inmediately

    9 votes
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      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Seeing AI is FANTASTIC iPhone app for visually impaired. Can you possibly add ability to read playing cards, similar to currencies.

      Seeing AI is FANTASTIC iPhone app for visually impaired. Can you possibly add ability to read playing cards, similar to currencies. PLEASE Android!

      8 votes
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        2 comments  ·  Seeing AI  ·  Flag idea as inappropriate…  ·  Admin →
      • Play sounds for interface elements in Narrator

        Productivity is a huge part of everyone's life nowadays, and blind people are no different. We want to be as fast and efficient as possible, doubly so to keep up with sighted counterparts. Speech is a great way to access information, but for repeating information it just gets in the way. Sound is a better solution for showing what interface element a user has landed on, because it only takes a few milliseconds to play, whereas speech can be either the same length, or up to a second based on how fast speech is talking. These sounds could replace the…

        8 votes
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          3 comments  ·  Windows Narrator  ·  Flag idea as inappropriate…  ·  Admin →
        • Add the ability for Narrator to play sounds instead of speaking formatting information.

          Narrator, at this time, uses spoken prompts to describe formatting. This requires more ability to parse information than print-reading people need to. Print readers don't hear "this is a bold test end bold." They see the bolded word or phrase. The blind should have the same experience, or as close as possible. There are two ways this may be achieved. Sounds for different formatting information may be played, but over time these may become confusing to the blind user as to what exactly is going on with the font if the sounds are too similar. The other option is the…

          8 votes
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            2 comments  ·  Windows Narrator  ·  Flag idea as inappropriate…  ·  Admin →
          • Windows has poorer accessibility for people with low vision

            I have macular degeneration, and I use a 29-inch HD monitor with Magnifier on in the inverted color mode to improve readability of documents (all have black text on a white surface). When I use Magnifier to increase a 6 or 8 point a fund to the size of a 16-point font, the result is ragged-looking and hard to read. The Microsoft speech recognition tutorial was hard to use because I had to magnify the readings until their raggedness make it hard to read them. If I am working with a dark-themed website that has small text, I can’t magnify…

            8 votes
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              1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
            • Use NVDA instead of Narrator to install Windows 10

              I want to be able to use NVDA during Windows 10 Installation because Narrator is sometimes lagging or doesn't read all Information that's being displayed on the Screen.

              8 votes
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                7 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
              • add support for changing the pronunciation of the screen reader

                A great deal of screen reader users want to change the pronunciation of certain words to specific applications and synthesizers. You should do this for the windows narrator.

                8 votes
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                  1 comment  ·  Windows Narrator  ·  Flag idea as inappropriate…  ·  Admin →
                • Collaborating with Microsoft Word

                  I am blind need to collaborate on documents with other Office 365 users.
                  When I share a document with another person who makes changes, I can’t see the changes. Sighted people can see the changes that the person makes. I would like Microsoft to expose the changes to Screen readers or make them accessible out of the box.

                  8 votes
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                    2 comments  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
                  • I have extremely low vision (nearly 0% central vision).

                    I have extremely low vision (nearly 0% central vision). However, I have been working on a PC just by personalizing the Windows' theme and appearances (changing the font sizes and colors of desktop, menu, selected items, taskbar, Active window Title bar etc), i.e., without using any of the so called "Accessibility" features. I don't need the special "High Contrast" (Inverted Colors) theme meant for people like me. One of the many reasons for this being its incompatibility with many application softwares. Personalizing all the appearances and theme had been quite simple in Windows '98 up to Windows XP. However, it…

                    8 votes
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                      4 comments  ·  Windows High Contrast  ·  Flag idea as inappropriate…  ·  Admin →
                    • I suggest you to introduce a special theme for people with low vision who do not require inverted colors or high contrast. All they need is

                      I suggest you to introduce a new special windows theme for people with low vision who do not require inverted colors or high contrast. All they need is larger font sizes and white text on black background. It was very easy to change all the appearances in Windows XP and older versions. However, in newer versions like windows 7, 10 etc. , the blind user has to depend on others to change the appearances in order to begin using the computer. therefore, it would be highly beneficial if an accessibility button is introduced on the desktop so that a user…

                      8 votes
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                        1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
                      • Letting screenreaders read the Settings information

                        Some details or information on the Settings screen cannot be read by a screenreader. Some way, it has to be expressed that the data has to be accessed. It just can't be read by either Narrator, the screenreader or the JAWS mode. Was trying to find my "Last Backup date" and it only gave me buttons to backup and such, though the information was there on that same page.

                        8 votes
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                          3 comments  ·  Windows Narrator  ·  Flag idea as inappropriate…  ·  Admin →
                        • XBOX Live Enforcement Action and Code of Conduct punishment should be taken lightly for people of disability

                          I get a lot of enforcement action from XBOX Live by other players that report me cause I can't control my actions of sending messages to other players
                          Im the type of person who isn't abusive or threatening
                          But I attend to over exaggerate on peoples gameplay abilities and I try not to say anything bad.
                          But as well I don't want to be permanently suspended in the future as I have a disability and I love playing online
                          The people who I chat on the Disability Answer Desk doesn't provide the help that we should be getting as I…

                          8 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Changing braille display drivers needs to be more intuitive, if needed at all to start with.

                            When I tried adding my Freedomscientific braille display to be used with Narrator, I followed the directions in Narrator's user guide chapter 7:

                            https://support.microsoft.com/en-us/help/4004263/windows-10-narrator-using-with-braille

                            In this article, after updating the driver through Device Manager, it states in step 7:

                            Choose the driver that begins with LibUSB-Win32 from the list on the following page and select Next to install the driver.

                            I don't see a "next page" to be able to select this. After doing all steps up to step 7, I'm then returned to my device manager, and placed back under the Freedomscientific USB node which still is expanded with…

                            8 votes
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                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add keyboard shortcuts for the Snipping Tool

                              The Snipping Tool is horribly inconvenient for anyone who does a lot of screen capture/paste (not PrintScreen) because it has no keyboard shortcuts. Lots of hand-eye coordination and mouse clicks required just to initiate a snip. Please bring back keyboard shortcuts.

                              8 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello Molly,

                                This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

                                If there is anything else we can do for you, please feel free to reach out to us.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • 8 votes
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                                  18 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi Pete,

                                  Thank you for bringing this to our attention. the fn key should behave exactly like CTRL, Shift, or ALT. I’ll forward this to the appropriate development team for resolution to this. Once this is fixed, we’ll let you know.

                                  Again, thank you for reaching out to us; and if in the future we can be of further assistance, don’t hesitate to contact us.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk team.

                                • Add a command or toggle to disable Narrator speech and sounds.

                                  There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

                                  8 votes
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Chris,

                                    We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

                                    One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

                                    Thank you,

                                    The Microsoft Disability Answer Desk team.

                                  • 8 votes
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                                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello Matt,

                                      Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

                                      I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

                                      In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

                                      Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

                                      Sincerely,

                                      The Microsoft Disability Answer Desk.

                                    • Make Mouse Keys work in Edge

                                      Accessibility feature Mouse Keys does not work in Edge (and UWP apps with edge html engine). There is no reaction on click (5 key on numpad) or double click (+ key on numpad) in page area. Browser toolbars are only clickable with mouse keys area of the browser.

                                      8 votes
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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello,

                                        Thank you for reaching out to us about this issue. This was reported to us earlier by another user through another forum. Therefore, we have this situation under investigationand indevelopement for a fix. We will keep you up to date as to the progress and fix date for this issue.

                                        In the future, if you have any other issues, comments, or suggestions, please feel free to reach out to us.

                                        Sincerely,

                                        The Microsoft Disability Answer Desk team.

                                      • Provide day of week information when navigating the calendar in Outlook 2016.

                                        When navigating the calendar in Outlook 2016 recent builds, the screen reader will announce the dates, but not the actual day of the week. JAWS used to do this before they switched to providing the information directly from outlook.

                                        8 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi Jason,

                                          Thank you for contacting us at the Disability Answer Desk. In order to serve you better, can you tell us what version of Outlook you’re using such as Mac or Windows 32 or 64-bit, and what version of Jaws or other screen reader that you are using? That will allow us to get this issue to the appropriate product manager to get this resolved for you.

                                          Again, thank you for contacting us; and we will do our best to resolve this for you.

                                          Sincerely,

                                          The Microsoft Disability Answer Desk team.

                                        • Inconsistent accessibility features in Edge and other MS apps

                                          I was directed to come here by customer support. I had to install Windows 7 on a different hard drive just to post this! I have been a member of the "insider" program since February 14th 2015.
                                          I have a spinal cord injury which renders my hands and arms useless. I have been disabled for 25 years. I worked with Mark Novak, at the University of Wisconsin Weisman Center, on the original Access Pack for MS-DOS and Access Pack for Windows 3.1 which is the forefather of "Ease of Access". I must use a mouthstick or voice recognition to navigate…

                                          8 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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