Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Add a command or toggle to disable Narrator speech and sounds.

    There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

    7 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Chris,

      We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

      One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

      Thank you,

      The Microsoft Disability Answer Desk team.

    • 7 votes
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        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello Matt,

        Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

        I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

        In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

        Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

        Sincerely,

        The Microsoft Disability Answer Desk.

      • Add customizability to narrator output options

        TL:DR
        -Control voice speed by words per minute instead of arbitrary % value

        -Highlight each word as it's voiced. Allow pausing, rewind (e.g. 10 words, 1 sentence.) and skipping ahead. Read mode where successive paragraphs are immediately started after the previous completes itself.

        -More options to enable or disable actions which cause voice output (e.g. don't read paragraphs/only read paragraphs on screen, not windows names etc.)

        Hi,

        I think narrator is really excellent and you've done a great job making it. Thanks!

        I have some suggestions for features, I expect they may be considered already, but I think they would…

        7 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Please provide tips on using Pivot tables in Excel with screen readers. Pivot tables are one of the most powerful features in Excel.

          Pivot tables provide a superb feature set for analyzing data without having to develop complex formulae involving many ranges of data. I use a screen reader and am just starting to learn about them and am finding them wonderful, fascinating, and extremely useful. Sadly, screen reader vendors provide no information on pivot table use, and I believe that their lack of use by blind individuals stems from the fact that blind people don't learn about them, so they are never used. I think Microsoft has a wonderful opportunity here to expose information about one of the unsung heroes of Excel,…

          7 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hello,

            Thank you for reaching out to us about this issue. Another unother user has approached us about this very same situation, and we are having our engineering teams look into this.

            Thank you for contacting us, and if there is anything else that we can be assistance with in the future, don’t hesitate to let us know.

            Sincerely,

            The Microsoft Disability Answer Desk team.

          • Inconsistent accessibility features in Edge and other MS apps

            I was directed to come here by customer support. I had to install Windows 7 on a different hard drive just to post this! I have been a member of the "insider" program since February 14th 2015.
            I have a spinal cord injury which renders my hands and arms useless. I have been disabled for 25 years. I worked with Mark Novak, at the University of Wisconsin Weisman Center, on the original Access Pack for MS-DOS and Access Pack for Windows 3.1 which is the forefather of "Ease of Access". I must use a mouthstick or voice recognition to navigate…

            7 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • for narrator to have more voices like microsoft mark

              it would be great if narrator had more nachural sounding voices like microsoft mark clear, crisp and easy to understand
              microsoft mark seembs to be more responsive compared to the other voices.

              7 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Azure portal accessibility issues

                The following problems in relation to Azure Portal accessibility have been encountered when using this UI with Jaws for windows 18 and NVDA 2016. Both Internet Explorer, Firefox and Chrome were also tested.

                1. the link to add subnets is not properly labeled.
                2. It is no longer possible to select the location.
                3. When pressinbg E, instead of looking for the last edit field Jaws telling me I'm not in a table.
                4. Drop downs are not accessible. The lookup window isn't accessible.
                5. Adding a site to site connection on the virtual network gateway. Unable to select a…

                7 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello Ralph,

                  Thank yo for reaching out to us with your valuable feedback. We definately appreciate your detailed feedback. This will be pased on to one of our Product Managares Once we recieve information on remediation efforts or when the fix will be published, we will post it here on this forum as a comment in response to the posting.

                  Thank you again for contacting us; and in the future, if we can be of help with any issue, question, or suggestion in regards to accessibility, please let us know.

                  Sincerely,

                  The Microsoft Disability Answer Desk team.

                • Give Narrator more expression.

                  I love the samples of Narrator I've heard but the speech pitch needs to rise and fall more in the speech's natural progression, the expression now is slightly robotic. Thanks for being interested in our ideas. I am a prospective Windows 10 user.

                  7 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow "focus follows cursor" setting for the full screen magnifier

                    The other option is that the magnification field moves continuously with the pointer. This is a great option because it allows me to zoom in on user interface controls, text fields, etc with ease, without having to move the pointer to a screen edge.

                    7 votes
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                      4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello,

                      Thanks for contacting us at the Disability Answer Desk.

                      In answer to your comment, we would like to know what version of Windows you are using. Are you using Windows 10, with the Ease of Access Tools, or are you using another version of Windows with the screen magnifier?

                      In the meantime, I’ll forward your suggestion on to our product teams, as this would make a great deal of sense for someone who is both visually impaired, but also has motor skill related disabilities.

                      Sincerely,

                      The Microsoft Disability Answer Desk team.

                    • add refreshable braille display device support

                      We are the refreshable braille display device manufacture, and we want add the device to the Windows 10. This device will help the visually impaired people use the Windows 10 very easily!

                      7 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello Mo,

                        Thank you for reaching out to us with your question as we are focused on making our products more accessible to the disabled community.

                        We do have oquestion: Are you using LibLouis Braille Library for Braille support in the development of your drivers?

                        Thank you,

                        The Microsoft Disability Answer Desk team.

                      • Create a top level domain for the Accessibility Community forums.

                        It took me forever and a day to find the URL to these accessibility forums. When I called the Accessibility Helpdesk, the lady didn't have even the slightest inkling of an idea what I was talking about. She barely spoke english, and was inevitably reading from a script put in front of her little nose. I"m not aposed to outsourcing people overseas to do tech support work, and that's not the point of this post, so no one flame me here. All I'm saying is, it took her about 10 minutes just to find the link to these forums, and…

                        7 votes
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                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi Chris,

                          Thank you for contating us about this issue. We’ll get in touch with the forum developers to see if we can make this easier to navigate to it. We’ll relay information as it becomes available.

                          Thank you for contacting us about this issue.

                          Sincerely,

                          The Microsoft Disability Answer Desk team.

                        • Restore the Improve Text, Font Size functions in the display settings

                          I am visually impaired and suffer from Macular Degeneration and diabetic retinopathy. Dell Computer had me reload my windows operation system yesterday in order to correct a problem that was using 99% to 100% of my disk drive, slowing down my computer and causing continual freezes. I was using Window Home version 1607. One the reload of the Window was complete I was using Windows version 1703.

                          This version eliminates certain text enhancements I used to better be able to read text. It made text darker and increased the font size and allowed me to bold menu and tools fonts,…

                          7 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Rick,

                            We’ve seen many request like this cross our forum. This is something that is in work. we’ll follow up with the product team to see if we can get any specifics with regards to bringing that back.

                            Thank you fo contacting us, and if there’s something else we can do for you, please feel free to reach out.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • Bring Siri's "What did they say" to Windows 10

                            One key difference I would like to see would be to have it expand the reach of the feature. Make "What did they say" work in Edge.

                            7 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • que el servicio answer desk disabilty sea en el idioma de cada pais

                              conozco el idioma ingles, pero no se muchas palabras el significado...entoces resulta que al iniciar una conversacion o un texto no encuentro las palabras...por favor alguien me puede ayudar...gracias por leer este mensaje...ruego respuesta...jose.

                              7 votes
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add a greater range of dwell times for the onscreen keyboard to increase speed

                                I type with a combination of a trackball and onscreen keyboard. However, I have to use a third party keyboard (which could go away at any time) because the dwell time on the Windows keyboard is excruciatingly slow even on the fastest (.5 s) setting. On the third party keyboard I can type almost instantly with a dwell time of 200 or 300 ms. Why not refine the range of dwell times?

                                7 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi Amy,

                                  Thank you for contacting us at the Disability Answer Desk. This is a very interesting issue. However to help you further, we need further information regaring the third party software yo are using, on what oporating system, and application or applications you may be using as well.

                                  Than you for reaching out to us, and we’ll do whatever possible to resolve your situation.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk team.

                                • Side scroll bars need a resizing action for users with nerve damaged hands.

                                  I have moderately damaged nerves in my right wrist that cause my 3 fingers on my hand to be drawn inward like a hook. On top of that, whenever I use that hand, I have micro spasms that give little jerking motions to my hand while trying to use a mouse which gives me limited control over the mouse pointer. Due to the spasming, smaller items are very difficult to use. Since the side scroll bars have been narrowed in your products, it is extremely difficult to use them with my condition. Adding a sizing function to allow widening the…

                                  7 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello Lester,

                                    Thank you for your input on this. We will forward this to one of our product managers to see if we can facilitate a solution for you regarding scroll bar size. Once we have more information, we’ll get back to you with further information.

                                    Thank you for reaching out to us and if in the future we can be of further assistance, don’t hesitate to contact us.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • Use background color to distinguish buttons in high-contrast themes

                                    The default high-contrast themes do not make use of the option to set a background color for buttons. Instead, they rely on the fact that default button styling includes a border, and set that border to the button text color. Buttons are thereby visually distinguished as text surrounded by a border. Some of the default high-contrast themes also use a different text color for buttons, but not all.

                                    This creates a problem when these styles are applied to websites in MS Edge. Many modern websites do not use border styles on buttons, instead relying on the background color, rounded corners,…

                                    7 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Can you PLEASE make it possible to adjust ALL fonts EVERYWHERE in the system? As well as adjust scroll bars. TY

                                      I am a user with visual impairments, while as an academic I rely highly on text. The option that Windows picked now is to allow me to use my old High Contrast settings in terms of colours (through a previously saved theme from Windows 7), but not have the adjusted fonts (scroll bars, taskbar icons etc) all over the system. This does not make sense and is profoundly ableist. This has been a complain for YEARS in the community in terms of inaccessibility, and it is something that should be fairly easily solvable.

                                      It shouldnt be necessary to use the…

                                      6 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 6 votes
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                                          13 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Kay,

                                          Thank you for reaching out to us with your suggestion. In order to help you further, we would like some more specifics as to what you looking for. As you may no, with Word and PowerPoint, that there are ribbons that are dedicated to shapes. Now there is a way to set up macros that will produce the same effct of what you’re generally looking for. However, I’m gathering that this would be too cumbersome. So is it safe to assume that you’re looking for actual hardware to handle this functionality? If that’s the case, can you give us more specifics as to what the dificulties you’re encountering are and what you want to see, so we can investigate this further?

                                          Again, thank you for reaching out to us with your suggestion. It’s our mission to help those with verious disabilities to access our products with greater ease…

                                        • introduce high contrast theme for outlook.com for message list fonts

                                          the outlook.com themes only change highlight colour
                                          light grey text on white is illegible

                                          6 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello,

                                            Thank you for contacting us via the User Voice forum. This is something that we’ve already been made aware of as a desired feature. Therefore, I’m in communication with the product managers to see when this may be implemented. Once I have clear information on this, I’ll post a follow up comment on this topic.

                                            Again, thank you for contacting the Microsoft Disability Help Desk.

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