Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Give Narrator more expression.

    I love the samples of Narrator I've heard but the speech pitch needs to rise and fall more in the speech's natural progression, the expression now is slightly robotic. Thanks for being interested in our ideas. I am a prospective Windows 10 user.

    7 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow "focus follows cursor" setting for the full screen magnifier

      The other option is that the magnification field moves continuously with the pointer. This is a great option because it allows me to zoom in on user interface controls, text fields, etc with ease, without having to move the pointer to a screen edge.

      7 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        Thanks for contacting us at the Disability Answer Desk.

        In answer to your comment, we would like to know what version of Windows you are using. Are you using Windows 10, with the Ease of Access Tools, or are you using another version of Windows with the screen magnifier?

        In the meantime, I’ll forward your suggestion on to our product teams, as this would make a great deal of sense for someone who is both visually impaired, but also has motor skill related disabilities.

        Sincerely,

        The Microsoft Disability Answer Desk team.

      • Add keyboard shortcuts for the Snipping Tool

        The Snipping Tool is horribly inconvenient for anyone who does a lot of screen capture/paste (not PrintScreen) because it has no keyboard shortcuts. Lots of hand-eye coordination and mouse clicks required just to initiate a snip. Please bring back keyboard shortcuts.

        7 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

          Hello Molly,

          This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

          If there is anything else we can do for you, please feel free to reach out to us.

          Sincerely,

          The Microsoft Disability Answer Desk team.

        • add refreshable braille display device support

          We are the refreshable braille display device manufacture, and we want add the device to the Windows 10. This device will help the visually impaired people use the Windows 10 very easily!

          7 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            Hello Mo,

            Thank you for reaching out to us with your question as we are focused on making our products more accessible to the disabled community.

            We do have oquestion: Are you using LibLouis Braille Library for Braille support in the development of your drivers?

            Thank you,

            The Microsoft Disability Answer Desk team.

          • Create a top level domain for the Accessibility Community forums.

            It took me forever and a day to find the URL to these accessibility forums. When I called the Accessibility Helpdesk, the lady didn't have even the slightest inkling of an idea what I was talking about. She barely spoke english, and was inevitably reading from a script put in front of her little nose. I"m not aposed to outsourcing people overseas to do tech support work, and that's not the point of this post, so no one flame me here. All I'm saying is, it took her about 10 minutes just to find the link to these forums, and…

            7 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Chris,

              Thank you for contating us about this issue. We’ll get in touch with the forum developers to see if we can make this easier to navigate to it. We’ll relay information as it becomes available.

              Thank you for contacting us about this issue.

              Sincerely,

              The Microsoft Disability Answer Desk team.

            • Color Options feature for Color Blind people on Outlook 2016

              I can't differentiate between an Available Slot and Tentative one when I access Calendar on the Outlook 2016; have to set theme to Black as workaround, but that makes working on Outlook Calendar worse. I have to strain my eyes day in and out for differentiating colors; even though I'm colorblind, can someone help me please !

              7 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hi Andries,

                We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

                Thank you,

                The Microsoft Disability answer Desk team.

              • Bring Siri's "What did they say" to Windows 10

                One key difference I would like to see would be to have it expand the reach of the feature. Make "What did they say" work in Edge.

                7 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Add a greater range of dwell times for the onscreen keyboard to increase speed

                  I type with a combination of a trackball and onscreen keyboard. However, I have to use a third party keyboard (which could go away at any time) because the dwell time on the Windows keyboard is excruciatingly slow even on the fastest (.5 s) setting. On the third party keyboard I can type almost instantly with a dwell time of 200 or 300 ms. Why not refine the range of dwell times?

                  7 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi Amy,

                    Thank you for contacting us at the Disability Answer Desk. This is a very interesting issue. However to help you further, we need further information regaring the third party software yo are using, on what oporating system, and application or applications you may be using as well.

                    Than you for reaching out to us, and we’ll do whatever possible to resolve your situation.

                    Sincerely,

                    The Microsoft Disability Answer Desk team.

                  • Use background color to distinguish buttons in high-contrast themes

                    The default high-contrast themes do not make use of the option to set a background color for buttons. Instead, they rely on the fact that default button styling includes a border, and set that border to the button text color. Buttons are thereby visually distinguished as text surrounded by a border. Some of the default high-contrast themes also use a different text color for buttons, but not all.

                    This creates a problem when these styles are applied to websites in MS Edge. Many modern websites do not use border styles on buttons, instead relying on the background color, rounded corners,…

                    7 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Changing braille display drivers needs to be more intuitive, if needed at all to start with.

                      When I tried adding my Freedomscientific braille display to be used with Narrator, I followed the directions in Narrator's user guide chapter 7:

                      https://support.microsoft.com/en-us/help/4004263/windows-10-narrator-using-with-braille

                      In this article, after updating the driver through Device Manager, it states in step 7:

                      Choose the driver that begins with LibUSB-Win32 from the list on the following page and select Next to install the driver.

                      I don't see a "next page" to be able to select this. After doing all steps up to step 7, I'm then returned to my device manager, and placed back under the Freedomscientific USB node which still is expanded with…

                      6 votes
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                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 6 votes
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                          12 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello Kay,

                          Thank you for reaching out to us with your suggestion. In order to help you further, we would like some more specifics as to what you looking for. As you may no, with Word and PowerPoint, that there are ribbons that are dedicated to shapes. Now there is a way to set up macros that will produce the same effct of what you’re generally looking for. However, I’m gathering that this would be too cumbersome. So is it safe to assume that you’re looking for actual hardware to handle this functionality? If that’s the case, can you give us more specifics as to what the dificulties you’re encountering are and what you want to see, so we can investigate this further?

                          Again, thank you for reaching out to us with your suggestion. It’s our mission to help those with verious disabilities to access our products with greater ease…

                        • introduce high contrast theme for outlook.com for message list fonts

                          the outlook.com themes only change highlight colour
                          light grey text on white is illegible

                          6 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello,

                            Thank you for contacting us via the User Voice forum. This is something that we’ve already been made aware of as a desired feature. Therefore, I’m in communication with the product managers to see when this may be implemented. Once I have clear information on this, I’ll post a follow up comment on this topic.

                            Again, thank you for contacting the Microsoft Disability Help Desk.

                          • Add options to customize the Narrator views.

                            When using capslock up and down arrows, there are some items in the list that I don't use. It would be helpful if there was a settings screen with a list of all the elements that could be toggled on or off. This would declutter the list and make it easier to use by removing rarely used commands. I'd personally use this to remove such things as landmarks as I never use that navigation setting.

                            6 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                              01/02/2017 [v-erstea]

                              Hello Chris,

                              Thank you for reaching out to us at the Disability ANswer Desk on the User Voice Forum. This is an interesting feature request and makes a lot of sense considering that verbosity settings are found on comparable products. I will contact the product manager for Narrator and follow up with him to see if this is something that is planned for a future release. Once I have an answer back, I’ll follow up with an update with regards to your suggestion.

                              Thank you again for contacting us about this.

                              Sincerely,

                              The Microsoft Disability Answer Desk team.

                            • 6 votes
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Narrator is too verbose in lists in edge

                                Narrator is too verbose in lists. The best way to see this is to go to the Microsoft accessibility user voice main page and look through the list of hot ideas. Insure you are in scan mode. Narrator will say "List start list item x of C". It does this repeatedly as I arrow through the list. This is especially annoying if there is more text associated with the list item. What I would prefer to have spoken is "List start" to indicate I'm entering a list, and just the list item with the word bullet if it's a bulleted…

                                6 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello Mike,

                                  Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                                  We will forward this on to the product team and update you when this issue is fixed.

                                  Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                                  Sincerely,

                                  The Microsoft Disability answer Desk team.

                                • Narrator won't let me review form fields in edge

                                  When typing into the edit boxes on this page or any other pages, I can't navigate character by character with Narrator or move by any other element. It also doesn't announce what I'm backspacing over.

                                  6 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello Mike,

                                    Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                                    We will forward this on to the product team and update you when this issue is fixed.

                                    Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                                    Sincerely,

                                    The Microsoft Disability answer Desk team.

                                  • allow screen reader audio to be passed through skype for business

                                    We have a use case where we have geographically dispersed teams working on websites with developers in one site and accessibility staff in another.
                                    We currently use skype for business for screen sharing has largely been successful however the accessibility team is wondering if SfB can pass through screen reader audio to the remote end (developers) in order for the developers to experience what the accessibility team does when using a screen reader – explaining the behavior of the screen readers would be much easier if the screen readers audio is passed through.

                                    6 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 6 votes
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello,

                                        Thank you for contacting us with your suggestion. Can you provide some more specifics about what you are looking for, such as what Internet browser or application you’re using, gestures, keystrokes you’re using, etc. as well as what you would like simplified?

                                        At Microsoft, we’re always interested and working to improve the user experience of our customers, especially those in the disabled community.

                                        Feel free to respond to this thread, as we are closely monitoring the User Voice forum.

                                        Thank you,

                                        The Microsoft Disability Answer Desk team.

                                      • also greatly improve a magnifier as you have been doing with Narrator. It means that it will be comparable to other magnifiers on the market

                                        Magnifiers like Magic, ZoomText and Supernova have a lot of great features which Windows Magnifier in Win10 should contain. It is important because many people have problems with their sight but not enough to buy a very expensive product. On the other hand many partially sited people don't have enough money to buy these products.

                                        6 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Narrator on 64-bit systems should be able to use 32-bit TTS voices

                                          Currently, on 64-bit Windows, Narrator can use only TTS voices that have 64-bit support. Most (if not all) newer voices do have 64-bit support. But there are older TTS voices, that have only 32-bit support. They can be installed on 64-bit Windows and used by programs that support them. But Narrator on 64-bit Windows does not support them and can't use them. The ideal solution would be to ask the developers of the TTS voices in question to add 64-bit support to them. But most of those TTS voices are abandoned (no longer developed) and the chance to get an…

                                          6 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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