Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Restore the Improve Text, Font Size functions in the display settings

    I am visually impaired and suffer from Macular Degeneration and diabetic retinopathy. Dell Computer had me reload my windows operation system yesterday in order to correct a problem that was using 99% to 100% of my disk drive, slowing down my computer and causing continual freezes. I was using Window Home version 1607. One the reload of the Window was complete I was using Windows version 1703.

    This version eliminates certain text enhancements I used to better be able to read text. It made text darker and increased the font size and allowed me to bold menu and tools fonts,…

    6 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Rick,

      We’ve seen many request like this cross our forum. This is something that is in work. we’ll follow up with the product team to see if we can get any specifics with regards to bringing that back.

      Thank you fo contacting us, and if there’s something else we can do for you, please feel free to reach out.

      Sincerely,

      The Microsoft Disability Answer Desk team.

    • Narrator says "Command unavailable when trying to silence the reading of tooltips behind links

      When Navigating between pages in edge, Narrator will read tooltips behind links such as the url of the link. I press control to silence this and Narrator will say "Command unavailable.

      6 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello Mike,

        Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

        We will forward this on to the product team and update you when this issue is fixed.

        Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

        Sincerely,

        The Microsoft Disability answer Desk team.

      • Shading for outlook all day events needs to be darker so I can clearly see I am busy

        Make all day event in a darker shade or different colour so I don't double book myself

        6 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Add a pronunciation dictionary to Narrator

          This is a feature that is found in all the other major screen readers. Narrator should include a pronunciation dictionary to customize how the speech synthesizer pronounces certain words if the default pronunciation is incorrect. This is usually done by entering the correct spelling of the word followed by a misspelled version that is pronounced correctly by the TTS voice. Whenever Narrator encounters the correct spelling of the word, it will speak it using the custom pronunciation rule.

          6 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • que el servicio answer desk disabilty sea en el idioma de cada pais

            conozco el idioma ingles, pero no se muchas palabras el significado...entoces resulta que al iniciar una conversacion o un texto no encuentro las palabras...por favor alguien me puede ayudar...gracias por leer este mensaje...ruego respuesta...jose.

            6 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 3D audio events

              Hi, I'd like it if Narrator's audio events were 3d, so that we could know where things are on the screen as we move to them. This could also include progress bars, updating from left to right, as it is visually.

              6 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • give win10 the ability to have a thicker coloured border around Windows like in win7

                give win10 the ability to have a thicker coloured border around Windows like in win7

                this would be extremly helpful for visually impaired users

                6 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • create themes in word and PowerPoint that meet the accessibility guidelines for font size and color contrast.

                  Create Accessible themes, templates in MS word and PowerPoint. And then call the theme Accessible or Low Vision or something that lets people easily find it.

                  6 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello Patricia,

                    Thank you for reaching out to us about your concern. Be advised that other customers have contacted us about issues related to this situation. Our engineering teams are actively looking into this and changes are in the works.

                    Having said that, we are always interested in how we can improve out products’ accessibility. Therefore if you have specifics on what you think needs improvement, such as the product being used, scenario in which the problem occurrs, or suggestion on improvements to the specific user interface elements, or specific features, please let us know.

                    Again, thank you for reaching out to us as we are here to assist in any way possible with accessibility needs.

                    Sincerely,

                    The Microsoft Disability answer Desk team.

                  • Make Mouse Keys work in Edge

                    Accessibility feature Mouse Keys does not work in Edge (and UWP apps with edge html engine). There is no reaction on click (5 key on numpad) or double click (+ key on numpad) in page area. Browser toolbars are only clickable with mouse keys area of the browser.

                    6 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello,

                      Thank you for reaching out to us about this issue. This was reported to us earlier by another user through another forum. Therefore, we have this situation under investigationand indevelopement for a fix. We will keep you up to date as to the progress and fix date for this issue.

                      In the future, if you have any other issues, comments, or suggestions, please feel free to reach out to us.

                      Sincerely,

                      The Microsoft Disability Answer Desk team.

                    • Excel background colors for reduced eye strain and fatigue

                      Often Excel users stare at the screen just as much as programmers. Enable background other than white in the spreadsheet area of Excel in order to reduce eye strain. The background could be gray-ish or even something like Visual Studio high contrast mode.

                      6 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • 6 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Remove the compromise between keyboard and controler on XBox with Narrator

                          I recently purchased an Xbox console. Here are my thoughts on the experiences so far and I think an underlying theme of where accessibility breaks and needs to improve. I am really passionate about making this a good console for users, so opening dialog up about this is critical. That's why I was super excited when I purchased my console a few weeks ago, a moment where I was confident that at least I'm getting some out-of-box accessibility solutions and a company dedicated to their mission.

                          First, the biggest issue with Narrator, as it stands, is this controller-keyboard compromise I…

                          6 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Side scroll bars need a resizing action for users with nerve damaged hands.

                            I have moderately damaged nerves in my right wrist that cause my 3 fingers on my hand to be drawn inward like a hook. On top of that, whenever I use that hand, I have micro spasms that give little jerking motions to my hand while trying to use a mouse which gives me limited control over the mouse pointer. Due to the spasming, smaller items are very difficult to use. Since the side scroll bars have been narrowed in your products, it is extremely difficult to use them with my condition. Adding a sizing function to allow widening the…

                            6 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello Lester,

                              Thank you for your input on this. We will forward this to one of our product managers to see if we can facilitate a solution for you regarding scroll bar size. Once we have more information, we’ll get back to you with further information.

                              Thank you for reaching out to us and if in the future we can be of further assistance, don’t hesitate to contact us.

                              Sincerely,

                              The Microsoft Disability Answer Desk team.

                            • Narrator doesn't reliably show new page content in edge

                              When following a link or searching from the address bar, Narrator doesn't always position me on the web page. Sometimes it shows the toolbar with open reading view and other controls, and other times it will say the page title and custom repeatedly. This is with scan mode on and I have to tab into the page content to be able to cursor through it again. It also will say "Command unavailable" at times as well. This doesn't seem to be restricted to certain sites as far as I can tell.

                              6 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello Mike,

                                Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                                We will forward this on to the product team and update you when this issue is fixed.

                                Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                                Sincerely,

                                The Microsoft Disability answer Desk team.

                              • Can you PLEASE make it possible to adjust ALL fonts EVERYWHERE in the system? As well as adjust scroll bars. TY

                                I am a user with visual impairments, while as an academic I rely highly on text. The option that Windows picked now is to allow me to use my old High Contrast settings in terms of colours (through a previously saved theme from Windows 7), but not have the adjusted fonts (scroll bars, taskbar icons etc) all over the system. This does not make sense and is profoundly ableist. This has been a complain for YEARS in the community in terms of inaccessibility, and it is something that should be fairly easily solvable.

                                It shouldnt be necessary to use the…

                                5 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make users more informed about File Explorer's Quick Access Toolbar

                                  The fact that almost any File Explorer Ribbon toolbar button, or group of buttons, be right-clicked and added to Quick Access Toolbar is poorly communicated.

                                  I discovered this by accident a month ago, and the Ribbon has been around since Win8.0. Previously I thought the Q-A-T was limited to only the few button choices which appear under it's drop-down-menu at the end of the toolbar.

                                  Tired of constantly changing to the different 'ribbon tabs' (Home, View) for different features, my Quick Access Toolbar currently looks like this:

                                  http://imageshack.com/a/img923/3060/OsOzTW.png

                                  5 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Voice commands for teachers

                                    integrated voice commands in Windows 10 using Cortana, not just for accessibility but broader use, as a teacher would like to walk into a room and say, "Cortana, On Screen" then a series of events would happen to project device screen to front of the room. Say "Cortana, Blank Screen" to hide screen, in classroom say "Cortana, Show Billy's Screen" and so on. Would be many other uses for Cortana commandlets for the Internet of Things.

                                    5 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 5 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • fix narrator in spanish

                                        When using narrator in Spanish, you cannot write properly because when it is On, the keyboard does not recognize accent marks, having to use Ascii in order to write well.

                                        5 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello,

                                          Thank you for the feedback.

                                          After installing the Anniversary update for Windows 10, do you still have an issue with Narrator and Spanish keyboards?

                                          If so, we will need to troubleshoot more to get to a point that we can understand what to address.

                                          Please contact eh Disability Answer Desk to work this issue further if desired. You can find contact info at http://support.microsoft.com/answerdesk/accessibility

                                        • Make Office Ribbon keystrokes more logical and consistent

                                          I appreciate some office keystrokes have been changed to keep backwards compatibility (eg alt+i was the Office 2003 insert menu so it was changed to alt+n for Office 2007), but many of the current keystrokes are just nonsensical. For instance, in Word, to change columns, you press alt+p for layout (even though alt+L isn't used) then press J for columns, even though C isn't used.

                                          On the Insert menu, you press F to insert an Online picture and O to insert a footnote - even though they would make much more sense swapped.

                                          There is also no logic as to…

                                          5 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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