Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Restore the Improve Text, Font Size functions in the display settings

    I am visually impaired and suffer from Macular Degeneration and diabetic retinopathy. Dell Computer had me reload my windows operation system yesterday in order to correct a problem that was using 99% to 100% of my disk drive, slowing down my computer and causing continual freezes. I was using Window Home version 1607. One the reload of the Window was complete I was using Windows version 1703.

    This version eliminates certain text enhancements I used to better be able to read text. It made text darker and increased the font size and allowed me to bold menu and tools fonts,…

    4 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Rick,

      We’ve seen many request like this cross our forum. This is something that is in work. we’ll follow up with the product team to see if we can get any specifics with regards to bringing that back.

      Thank you fo contacting us, and if there’s something else we can do for you, please feel free to reach out.

      Sincerely,

      The Microsoft Disability Answer Desk team.

    • Creating new lists for mail merges is not accessible

      I like to use the Mail Merge feature in Microsoft Word. When I attempt to create a new list with the Alt+M,R,N key tip or edit an existing list with the alt+M,
      R,E key tip, I get an accessible dialog box. When I tab through the fields. I don't get an indication of what fields I'm editing. Also, the buttons to add new entries, cancel and ok buttons aren't in the tab order.

      4 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Make the out office shading darker

        The out of office all day shading on the calendar is too light to be effective. Please go back to the old shading.

        4 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 4 votes
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            4 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hello George,

            In response to your inquiry, we would like to know what you are using that could use greater language support. If you are using eh Ease of Access Tools in Windows 10 or any of the other accessibility tools, you’ll find that we do localize our products to support many languages.

            We look forward to your additional feedback.

            Sincerely,

            The Microsoft Disability Answer Des team

          • 4 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • give me a live voice to talk with

              i need to talk to a person not a machine

              4 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Windows 10 violates

                FTR'' I love the new win10. Windows 10 violates good Old fashion privacy, on one note am on my Own Time, not on yours . I CANT STOP YOU FORM UPDATEING '' I Ask one Thing and one Thing ONLY, give the People A Voice to Vote ! on this Yes/ for you. No/ I will updated on my own time. Ps this was just on my chest had to get it off. Thanks for your time, keep up the good work to "all of you" making Microsoft for what it is to day and for tomorrow...

                3 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Native contrast support in Edge

                  Completely transfer "color contrast availability" from content authors to end users by developing and integrating a color detection and analysis mechanism in Edge core and provide user configuration (global, per domain, per url).

                  3 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello Neil,

                    Thank you for reaching out to us with your question. However, there is not enough information here to do anything with this issue. Are you asking about color contrast themes in Edge, High contrast, or color contrast ratios?

                    Without clearer information, there’s nothing that can be done about this at this time. therefore customer will be asked forfurther details.

                    Thank you,

                    The Microsoft Disability ANswer Desk team.

                  • Make footnotes easier to navigate when using Voiceover with Word

                    When reading text, double clicking on a footnote reference (using VO Shift Space twice) moves the insertion point to the relevant footnote, but it doesn’t move the Voiceover cursor, and the footnote is not spoken. And, double clicking on the reference in the footnote itself does not return the Voiceover cursor to the text, as it should.

                    3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello Mark,

                      Thank you for contacting us at the Disability Answer Desk with your suggestions. we apreciate the time and detail you’ve put into them. We will forward this on to our product managers for further consideration and will get back to you when a fix and or implimentation for these features is in place.

                      Thank you again for contacting us, and if there is anything further we can do for you,please feel free o reach out to us again.

                      Sincerely,

                      The Microsoft Disability answer Desk team.

                    • Add Windows Explorer to the dark mode apps.

                      I would like to use the aero themes but have the Explorer work inverted (white on black or dark gray.) I am visually imperiled and the white background hurts my eyes to look at.

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello Grant,

                        This is a very good suggestion as File Explorer is a core part of Windows. We will forward this on to our product manager to get this implimented and let you know when this is available.

                        Again, tahnk you for contacting us, and if we can be of further assistance, please feel free to reach out to us.

                        Sincerely,

                        The Microsoft Disability Answer Desk team.

                      • Allow the surface pro cover to be used flat over the touch screen of the computer to look more like a tablet with a keyboard.

                        I have a Surface Pro 4 and would love it if I could use the cover flat against the touch screen. I am blind and do not need the screen 95% of the time. This would do several things:
                        1. It would reduce the size considerably and make the device much more compact
                        2. It would allow me to use the surface on the move without needing to do anything more than press the unlock button and move the pro onto my lap from my hip. (I would have it in a carrying case that has the front open so…

                        3 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow people to contact support by email

                          Allow people to contact the support desk by email. I have 3 kids who want to be loud when I am on the phone, and constantly bother me when I am trying to virtual chat. I can't always move around the house, or go outside, because in my area I get very little reception so it's constantly logging me out or dropping the phone calls I am on. It would be nice to be able to contact support during their "off" hours as well and get an answer within a day or two. Not everyone likes to be on their…

                          3 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • put an option to select and copy text from the web using narrator

                            other screen readers give you the option to select and copy text while you're browsing on a webpage. i think narrator should also include this featuree so that it becomes a fully featured screen reader.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Accessible Microsoft Modern Keyboard

                              Being visually impaired, I struggle to see the text on a normal keyboard. The new Microsoft Modern Keyboard with Fingerprint ID looks like a good keyboard, but would your product team consider making an accessible version of it? A "Microsoft Modern Accessible Keyboard with Fingerprint ID" featuring larger keyboard text size would definitely be something I would consider buying. A black finish version with the larger text size (in white) on black keys would also provide a more contrasting colour version as well, making finding keys easier for those with visual impairments.

                              3 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Using Word for Mac with the Voiceover screen reader, the spell check needs several improvements

                                When using Word for Mac with the Voiceover screen reader, I encounter three problems:

                                1) If I move the Voiceover focus to the panel that contains the mis-spelt word, and interact with the text, I can delete and/or re-type the mis-spelt word. However, Voiceover goes silent when I do so, making it very hard to know if I have properly corrected the word.

                                2) When using the Tab key to move through the dialogue, Voiceover frequently fails to announce the “Ignore” button.

                                3) When I click on one of the buttons – such as “Ignore” – the spell check moves…

                                3 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello Mark,

                                  Thank you for contacting us at the Disability Answer Desk with your suggestions. we apreciate the time and detail you’ve put into them. We will forward this on to our product managers for further consideration and will get back to you when a fix and or implimentation for these features is in place.

                                  Thank you again for contacting us, and if there is anything further we can do for you,please feel free o reach out to us again.

                                  Sincerely,

                                  The Microsoft Disability answer Desk team.

                                • Bring back Version 1607 Display Setting settings in Advanced To Help Visually Impaired

                                  The advanced display settings have been removed from Windows Version 1703. These include: "Clear Type Text" settings and "Advanced Sizing of Text and Other Items" settings. Version 1607 had these settings. Please bring them back to help accommodate the visually impaired. The Clear Type Settings help you to read the ext in a darker type. The Advance Sizing settings help to improve reading the title bars, Menus, message Boxes, pallete titles, Icon, and tool tips text, as you could increase the font size and add bolding to the text. I really miss these features and implore you to bring them…

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Offer buyers of Windows 10 S that can prove Disability to obtain Windows 10 Pro for free is so desired.

                                    As mentioned in the piece https://blogs.microsoft.com/on-the-issues/2017/05/18/empowering-more-accessible-inclusive-world/#sm.00001ra7hqt1hem8w161b0uoc87im this offer is for apps that aren't in the store. This should not be limited to such apps, especially on the Surface Laptop that is estimated retail of $999.

                                    3 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please read the texts messages from 62shanna@gmail

                                      Need help with credit card misuse

                                      3 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • so i cant use this comkputer i have shares and loosing money because of this windows 10

                                        cant do this know more jpoke 15 hrs a day for 6 months ive tryed t6o gtet this ******* windows 10 finished lost neally every cent 40000 dollars because ofv this

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 3 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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