Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

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  1. Alt+Tab with Narrator is not smooth.

    When alt+tab is pressed, I expect to hear the program name I switched to.

    Instead, I hear one of "Running Programs", "Running Applications" or
    "Task Switching", depending on how many times I press tab.
    After I hear one of these, I then hear the name of the program. I suggest trying to make this a bit more seemless.

    21 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Add the ability to use insert or caps lock in Narrator

      I'd like to see an option under Narrator's general settings pane to use caps lock, numpad insert or extended insert as the Narrator modifyer key. For some reason, I'm finding that only using caps lock as modifyer to be a bit wonky. Indeed, I'm coming from Jaws and NVDA, so this may be a newby's foyble, but this would make my transition that much more smooth.

      13 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        THis is an interesting request. It makes sense in that it would make the transition from JAWS or NVDA easier for users. We’ll pass this on to our product team and let you know when this becomes available.

        Thank you for your input; and in the future, if you have any issues, questions, or concerns, please feel free to reach out to us.

        Sincerely,

        The Microsoft Disability Answer Desk team.

      • Add a Two Switch access mode for the On Screen Keyboard

        Add a manual step scanning option for switch users, for those able to use two switches. E.g. Key1 = Manual step scan. Key2 = Select.

        This would enable some users to use the slick On Screen Keyboard utility much more quickly and deliberately.

        23 votes
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          5 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hello Barrie,

          This is a pretty good suggestion which makes sense. We’ll forward this on to our product managers for further consideration and keep you up to date on any further developments around this.

          Again, Thank you for reaching out to us; and if there’s anything else we can help with in the future, let us know as we’re willing to help.

          Sincerely,

          The Microsoft Disability Answer Desk team.

        • The ability to change my working background (in Word, Outlook and Excel)

          Hi,
          I used to be able to change the colour of my background in the Personalisation option from the Desktop. It allowed me to choose any colour I liked for my page and text in Word, Outlook and Excel. It was wonderful and I used to share this feature with users I trained using AT since it was a free adaptation that made a huge difference.

          I have always said, you would never spend all day looking at a bright white light, and yet we do, by looking at a bright white piece of paper in Word.

          This is hugely…

          12 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            Hello,

            Thanks for contacting us about this. We are currently looking into this and will give you updates on this as soon as made available.

            In the meantime, have you tried the following as a potential solution?

            Try these options for the user:

            There are two ways to set high contrast to reduce eye-strain and improve readability. Please try one of these and let us know your feedback as to whether this resolved your issues or not.
            1. Office themes, a “mild mannered” solution, where you can choose a theme with better contrast
            a. Shortcut Press L Alt+ L Shift + Print Screen; talked about in: https://blogs.office.com/2016/05/19/accessibility-enhancements-in-office-365-for-people-with-vision-impairments/
            2. High contrast in Windows, the “real thing”, which they set in the Ease of Access center
            a. Turn high contrast mode on or off in Windows: https://support.microsoft.com/en-us/instantanswers/ece8e1d7-1a7c-473c-a0f4-3c9d66fee295/turn-high-contrast-mode-on-or-off-in-windows

            Sincerely,

            The Microsoft Disability Answer Desk team.

          • Create a top level domain for the Accessibility Community forums.

            It took me forever and a day to find the URL to these accessibility forums. When I called the Accessibility Helpdesk, the lady didn't have even the slightest inkling of an idea what I was talking about. She barely spoke english, and was inevitably reading from a script put in front of her little nose. I"m not aposed to outsourcing people overseas to do tech support work, and that's not the point of this post, so no one flame me here. All I'm saying is, it took her about 10 minutes just to find the link to these forums, and…

            7 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Chris,

              Thank you for contating us about this issue. We’ll get in touch with the forum developers to see if we can make this easier to navigate to it. We’ll relay information as it becomes available.

              Thank you for contacting us about this issue.

              Sincerely,

              The Microsoft Disability Answer Desk team.

            • Windows 10 should have built in access for switch interface users

              macOS, iOS, and Android have had this for a long time.

              5 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hllo C. A.

                We did some research and came up with the following:

                https://www.microsoft.com/en-us/Accessibility/windows – doesn’t have anything directly about switch interface devices, but the AT link lists Tobii Dynavox as a product that has application compatibility with Windows 10.

                Currently we are working to ensure third party assistive technology partners are fully supported on Windows 10.

                If you have a device you prefer to use, let us know and we can work with that partner on any functionality issues you find.

                Thank you for contacting us, and if there’s something else that you need, please feel free to reach out to us.

                Sincerely,

                The Microsoft Disability Answer Desk team.

              • 8 votes
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                  18 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Pete,

                  Thank you for bringing this to our attention. the fn key should behave exactly like CTRL, Shift, or ALT. I’ll forward this to the appropriate development team for resolution to this. Once this is fixed, we’ll let you know.

                  Again, thank you for reaching out to us; and if in the future we can be of further assistance, don’t hesitate to contact us.

                  Sincerely,

                  The Microsoft Disability Answer Desk team.

                • Restore the Improve Text, Font Size functions in the display settings

                  I am visually impaired and suffer from Macular Degeneration and diabetic retinopathy. Dell Computer had me reload my windows operation system yesterday in order to correct a problem that was using 99% to 100% of my disk drive, slowing down my computer and causing continual freezes. I was using Window Home version 1607. One the reload of the Window was complete I was using Windows version 1703.

                  This version eliminates certain text enhancements I used to better be able to read text. It made text darker and increased the font size and allowed me to bold menu and tools fonts,…

                  7 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi Rick,

                    We’ve seen many request like this cross our forum. This is something that is in work. we’ll follow up with the product team to see if we can get any specifics with regards to bringing that back.

                    Thank you fo contacting us, and if there’s something else we can do for you, please feel free to reach out.

                    Sincerely,

                    The Microsoft Disability Answer Desk team.

                  • Enable users to resize the content and IM windows in Skype for Business.

                    I am frequently challenged to read things which are being presented. I'm always trying to zoom in before I remember that zoom doesn't exist in Skype.
                    Maximizing the window or collapsing the message window doesn't help, since so much of the screen real estate is devoted to other elements. And I usually don't want to collapse the IM window altogether, just change the proportions so I can see everything.

                    10 votes
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello Molly,

                      I’m not sure exactly what you are referring to as it appears you are aking about resizing text in the IM window. This is easy to do.

                      1. First in the Skype session, click on the IM icon at the lower left of the screen.
                      2. At the lower-right hand side of the window, click the icon that looks like “…”.
                      3. From the menue that appears, select, “IM Text Size”.
                      4. There you can select the percentage of size of text to display in the IM window.

                      With regard to the other isue, are your referring to zooming inon a shared screen or destop? If not, can you give us the exact scenario that is cuasting the difficulty?

                      Thank you for contacting us, andif there is anything further we can do for you, please feel free to reach out to us.

                      Sincerely,

                      The Microsoft Disability Answer Desk…

                    • Ability to change background colour in Office 2016

                      Office themes can be personalised in the options menu, however the background behind the pages or slides cannot be changed from the defaults of each theme. Being visually impaired I like a contrast between the white pages/slides and the background colour. I liked the silver in 2010, but in Office 2016 only the colourful office theme has the background colour I want, but I don't like the colourful theme at the top. Can you allow for more options to change just the background colour of Office apps so that the best contrast can be chosen.

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello,

                        Thank yo for contacting us with this suggestion. We weill look into this and give you updates as to where we are in the process of possible implimentation and when it’s avaialable.

                        If you have further questions, issues, or suggestions, please feel free to reach out to us.

                        Sincerely,

                        The Microsoft Disability Answer Desk team.

                      • put an option to select and copy text from the web using narrator

                        other screen readers give you the option to select and copy text while you're browsing on a webpage. i think narrator should also include this featuree so that it becomes a fully featured screen reader.

                        4 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add keyboard shortcuts for the Snipping Tool

                          The Snipping Tool is horribly inconvenient for anyone who does a lot of screen capture/paste (not PrintScreen) because it has no keyboard shortcuts. Lots of hand-eye coordination and mouse clicks required just to initiate a snip. Please bring back keyboard shortcuts.

                          8 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello Molly,

                            This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

                            If there is anything else we can do for you, please feel free to reach out to us.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • Visual-Perceptual Deficit Templates for Word

                            I am an Occupational Therapist that works with many students with visual-perceptual problems but have "normal" visual acuity. These students need templates that keep their eyes from skipping over text and allow them to easily follow text as they type. There are a few basic designs that will assist students with this issue.

                            3 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • 9 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello,

                                Thank you for contacting us with your feature request. we are currently investigating on how to impliment this and will keep you up to date as far as the progress made.

                                Thank you for contacting us, and if there is anything further we can do, please feel free to reach out to us.

                                Sincerely,

                                The Microsoft Disability Answer Desk tearm.

                              • Windows 10 advanced startup options completely unusable if you use screen reader. This means you cannot boot in to the new accessible winre

                                There could be times when you want to boot in to winre even when windows starts normally. Maybe you have virus or something you can't uninstall. You have a clean backup of your system and to restore it you need to get in to winre. It seems there is no way of doing this if you use a screen reader because you have to go through the advanced startup options screen and it is totally unusable to people who use screen readers. Can we have some method of rebooting to winre that is accessible with a screen reader.

                                5 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello,

                                  Thanks for contating us about your issue. Can you give us more information with regards to the scren reader you are using, including screen reader version and what specifically you are trying to do when rebooting the ystem.

                                  Thanks for contacting us and letting us help you with your situation.

                                  Sicnerely,

                                  The Microsoft Disability Answer Desk team.

                                • Ability to export Narrator customized settings and keyboard commands

                                  Narrator is supported in more than 20 languages, however there are many others where Narrator is not supported. It means, that some keyboard commands should be changed manualy if we wanted Narrator to work. examples are Narrator key +brackets. In Slovenian keyboard layout we must press ctrl + alt +f/g or alt(gr) +f/g to type square brackets.
                                  If you have only one computer, it will be easy to customise a Narrator but if you had more than five, this procedure would become very frustrated.
                                  so until Narrator has not been supported and localised to Slovenian and other languages, I suggest…

                                  5 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello,

                                    Thank you for contacting us about this suggestion. We will forward this to our product manager as we are making efforts to incorporate functionality with more and more languages.

                                    Again, thank you for contacting us, and in the future, if we can be of further assistance, please feel free to reach out to us.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • I am blind and am the only person who uses the pc. Why can't we have an option to always start narrator when the recovery environment loads

                                    There are no audible alerts to tell you when the recovery environment has loaded and got to the point where you can start narrator and as the default button that is selected is the one that reboots to windows it is easy when pressing the narrator hotkey to accidentally reboot back to windows as I am the only person who uses the pc why can't we have an option in ease of access to start narrator automatically when the recovery image is run.

                                    9 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello,

                                      THiank you for contacting us about this issue. We’ll forward this to the product manager to see if there is a work around for this problem and if not, if there is a remediation in the works for it. We’ll also keep you aprised of the progress regarding this.

                                      Thank you again for contacting us, and if there is anything else that we can do, please feel free to reach out to us.

                                      Sincerely,

                                      The Microsoft Disability ANswer Desk team.

                                    • Narrator is too verbose in lists in edge

                                      Narrator is too verbose in lists. The best way to see this is to go to the Microsoft accessibility user voice main page and look through the list of hot ideas. Insure you are in scan mode. Narrator will say "List start list item x of C". It does this repeatedly as I arrow through the list. This is especially annoying if there is more text associated with the list item. What I would prefer to have spoken is "List start" to indicate I'm entering a list, and just the list item with the word bullet if it's a bulleted…

                                      6 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello Mike,

                                        Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                                        We will forward this on to the product team and update you when this issue is fixed.

                                        Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                                        Sincerely,

                                        The Microsoft Disability answer Desk team.

                                      • Narrator says "Command unavailable when trying to silence the reading of tooltips behind links

                                        When Navigating between pages in edge, Narrator will read tooltips behind links such as the url of the link. I press control to silence this and Narrator will say "Command unavailable.

                                        6 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Mike,

                                          Thank you for contacting us about these issues. We are aware that Narrator and some of the other screen readers are having problems working with Edge. Our product teams are working hard to resolve these problems.

                                          We will forward this on to the product team and update you when this issue is fixed.

                                          Again, thank you for contacting us; and if there is anything else we can assist you with, feel free to reach out.

                                          Sincerely,

                                          The Microsoft Disability answer Desk team.

                                        • Improve the way Word files open with Voiceover

                                          When I open an existing Word file, the Voiceover cursor is on the document layout area. To get to the text, I need to interact, then interact again, before Voiceover says “in edit text”.

                                          And if the document has headers, I need to interact, which takes me to the header area, then move down to the text, then interact again.

                                          Would it be possible, when opening a file, to start with the Voiceover cursor on the text area? This is probably where most users want to be when they open a file – ready to start reading or typing.

                                          I…

                                          4 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello Mark,

                                            Thank you for contacting us at the Disability Answer Desk with your suggestions. we appreciate the time and detail you’ve put into them. We will forward this on to our product managers for further consideration and will get back to you when a fix and or implementation for these features is in place.

                                            Thank you again for contacting us, and if there is anything further we can do for you, please feel free o reach out to us again.

                                            Sincerely,

                                            The Microsoft Disability answer Desk team.

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