Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Enable users to resize the content and IM windows in Skype for Business.

    I am frequently challenged to read things which are being presented. I'm always trying to zoom in before I remember that zoom doesn't exist in Skype.
    Maximizing the window or collapsing the message window doesn't help, since so much of the screen real estate is devoted to other elements. And I usually don't want to collapse the IM window altogether, just change the proportions so I can see everything.

    35 votes
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    39 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Molly,

    I’m not sure exactly what you are referring to as it appears you are aking about resizing text in the IM window. This is easy to do.

    1. First in the Skype session, click on the IM icon at the lower left of the screen.
    2. At the lower-right hand side of the window, click the icon that looks like “…”.
    3. From the menue that appears, select, “IM Text Size”.
    4. There you can select the percentage of size of text to display in the IM window.

    With regard to the other isue, are your referring to zooming inon a shared screen or destop? If not, can you give us the exact scenario that is cuasting the difficulty?

    Thank you for contacting us, andif there is anything further we can do for you, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk…

  2. The ability to change my working background (in Word, Outlook and Excel)

    Hi,
    I used to be able to change the colour of my background in the Personalisation option from the Desktop. It allowed me to choose any colour I liked for my page and text in Word, Outlook and Excel. It was wonderful and I used to share this feature with users I trained using AT since it was a free adaptation that made a huge difference.

    I have always said, you would never spend all day looking at a bright white light, and yet we do, by looking at a bright white piece of paper in Word.

    This is hugely…

    32 votes
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    19 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for contacting us about this. We are currently looking into this and will give you updates on this as soon as made available.

    In the meantime, have you tried the following as a potential solution?

    Try these options for the user:

    There are two ways to set high contrast to reduce eye-strain and improve readability. Please try one of these and let us know your feedback as to whether this resolved your issues or not.
    1. Office themes, a “mild mannered” solution, where you can choose a theme with better contrast
    a. Shortcut Press L Alt+ L Shift + Print Screen; talked about in: https://blogs.office.com/2016/05/19/accessibility-enhancements-in-office-365-for-people-with-vision-impairments/
    2. High contrast in Windows, the “real thing”, which they set in the Ease of Access center
    a. Turn high contrast mode on or off in Windows: https://support.microsoft.com/en-us/instantanswers/ece8e1d7-1a7c-473c-a0f4-3c9d66fee295/turn-high-contrast-mode-on-or-off-in-windows

    Sincerely,

    The Microsoft Disability Answer Desk team.

  3. Alt+Tab with Narrator is not smooth.

    When alt+tab is pressed, I expect to hear the program name I switched to.

    Instead, I hear one of "Running Programs", "Running Applications" or
    "Task Switching", depending on how many times I press tab.
    After I hear one of these, I then hear the name of the program. I suggest trying to make this a bit more seemless.

    25 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add a Two Switch access mode for the On Screen Keyboard

    Add a manual step scanning option for switch users, for those able to use two switches. E.g. Key1 = Manual step scan. Key2 = Select.

    This would enable some users to use the slick On Screen Keyboard utility much more quickly and deliberately.

    26 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Barrie,

    This is a pretty good suggestion which makes sense. We’ll forward this on to our product managers for further consideration and keep you up to date on any further developments around this.

    Again, Thank you for reaching out to us; and if there’s anything else we can help with in the future, let us know as we’re willing to help.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  5. Fix File Explorer not remembering it's position when closed and then reopened.

    Problem Description:

    File Explorer does not remember it's position, when it is closed and re-opened. Instead, it cascades to the right (as if it is a second instance of FE, when it is not.)

    This behaviour should only happen if multiple instances of file explorer are open, assuming it is related to the 'cascading windows' setting. This needs fixing as soon as possible. It is a rediculous "feature" the helps nobody and infuriates many.

    This only affects Win10 (Win8 and before always closed and reopened file explorer in the correct position). This problem can be reproduced every time Win10 is…

    45 votes
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    under review  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Different notification sounds for different apps

    In the Windows Mobile version, you can assign completely different sounds to different apps. I would like that be made for the PC version. I can tell what notification would be by the sound. For my phone, I have different sounds for different types of things. For example, "You have an appointment." for the calendar. For mail, "New mail" and for Maintenance and Security, an alarm sound.

    56 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    This sis a very interesting idea you’ve proposed. In Windows some apps let you customize alerts for some of their functions, but not all becuase it’s dependant on registry entries.

    I’ll go ahead and forward this to the product manager for further review and get back to you with any further updates.

    Thanks again for reaching out to us; and in the future, if there’s anything else we can do for you, please let us know.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  7. Add the ability to use insert or caps lock in Narrator

    I'd like to see an option under Narrator's general settings pane to use caps lock, numpad insert or extended insert as the Narrator modifyer key. For some reason, I'm finding that only using caps lock as modifyer to be a bit wonky. Indeed, I'm coming from Jaws and NVDA, so this may be a newby's foyble, but this would make my transition that much more smooth.

    17 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    THis is an interesting request. It makes sense in that it would make the transition from JAWS or NVDA easier for users. We’ll pass this on to our product team and let you know when this becomes available.

    Thank you for your input; and in the future, if you have any issues, questions, or concerns, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  8. 11 votes
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    18 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Pete,

    Thank you for bringing this to our attention. the fn key should behave exactly like CTRL, Shift, or ALT. I’ll forward this to the appropriate development team for resolution to this. Once this is fixed, we’ll let you know.

    Again, thank you for reaching out to us; and if in the future we can be of further assistance, don’t hesitate to contact us.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  9. Ability to change background colour in Office 2016

    Office themes can be personalised in the options menu, however the background behind the pages or slides cannot be changed from the defaults of each theme. Being visually impaired I like a contrast between the white pages/slides and the background colour. I liked the silver in 2010, but in Office 2016 only the colourful office theme has the background colour I want, but I don't like the colourful theme at the top. Can you allow for more options to change just the background colour of Office apps so that the best contrast can be chosen.

    10 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank yo for contacting us with this suggestion. We weill look into this and give you updates as to where we are in the process of possible implimentation and when it’s avaialable.

    If you have further questions, issues, or suggestions, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  10. Restore the Improve Text, Font Size functions in the display settings

    I am visually impaired and suffer from Macular Degeneration and diabetic retinopathy. Dell Computer had me reload my windows operation system yesterday in order to correct a problem that was using 99% to 100% of my disk drive, slowing down my computer and causing continual freezes. I was using Window Home version 1607. One the reload of the Window was complete I was using Windows version 1703.

    This version eliminates certain text enhancements I used to better be able to read text. It made text darker and increased the font size and allowed me to bold menu and tools fonts,…

    12 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Rick,

    We’ve seen many request like this cross our forum. This is something that is in work. we’ll follow up with the product team to see if we can get any specifics with regards to bringing that back.

    Thank you fo contacting us, and if there’s something else we can do for you, please feel free to reach out.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  11. Create a top level domain for the Accessibility Community forums.

    It took me forever and a day to find the URL to these accessibility forums. When I called the Accessibility Helpdesk, the lady didn't have even the slightest inkling of an idea what I was talking about. She barely spoke english, and was inevitably reading from a script put in front of her little nose. I"m not aposed to outsourcing people overseas to do tech support work, and that's not the point of this post, so no one flame me here. All I'm saying is, it took her about 10 minutes just to find the link to these forums, and…

    8 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chris,

    Thank you for contating us about this issue. We’ll get in touch with the forum developers to see if we can make this easier to navigate to it. We’ll relay information as it becomes available.

    Thank you for contacting us about this issue.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  12. Windows 10 should have built in access for switch interface users

    macOS, iOS, and Android have had this for a long time.

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hllo C. A.

    We did some research and came up with the following:

    https://www.microsoft.com/en-us/Accessibility/windows – doesn’t have anything directly about switch interface devices, but the AT link lists Tobii Dynavox as a product that has application compatibility with Windows 10.

    Currently we are working to ensure third party assistive technology partners are fully supported on Windows 10.

    If you have a device you prefer to use, let us know and we can work with that partner on any functionality issues you find.

    Thank you for contacting us, and if there’s something else that you need, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  13. Make Accessibility Checking As Ubiquitous As Spell Checking

    Kudos for Moving your Accessibility Checker into the Review Ribbon it's a step forward.

    How about having accessibility on by default like you have spelling and grammar checking.

    Failing that can you make it available as an option to add to the Quck Access toolbar so that it is persistent. Out of sight is out of mind so I would suggest this small change to keep accessibility at the top of people's minds.

    26 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Neil,

    Thank you very much for your suggestion. as you may know, we are working diligently to offer more accessibility functionality to our products.

    What version of Word are you using? Is it Office 365, or 2016, or another version? Please let us know so we can forward your suggestions to the appropriate product team, so we may expedite your issue.

    Thank you,

    The Microsoft Disability Answer Desk team.

  14. 12 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for contacting us with your feature request. we are currently investigating on how to impliment this and will keep you up to date as far as the progress made.

    Thank you for contacting us, and if there is anything further we can do, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk tearm.

  15. Add keyboard shortcuts for the Snipping Tool

    The Snipping Tool is horribly inconvenient for anyone who does a lot of screen capture/paste (not PrintScreen) because it has no keyboard shortcuts. Lots of hand-eye coordination and mouse clicks required just to initiate a snip. Please bring back keyboard shortcuts.

    10 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Molly,

    This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

    If there is anything else we can do for you, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  16. bring back text/icon resizing

    this screen, formerly located at: "Control Panel\All Control Panel Items\Display" in the legacy Control Panel has been removed, and is also not represented in the Settings app menus (in the new Build 15019.rs_prerelease.170121-1513)

    Image: https://www.windowscentral.com/sites/wpcentral.com/files/styles/largerwmbrw/public/field/image/2015/08/windows-10-display-settings-scn-3.png?itok=P_IMrNWw

    I NEED these options back. I am registered blind and always use Windows like this (larger text, turned bold for all elements - titlebars, message boxes, icons etc):

    Image: http://imagizer.imageshack.us/a/img924/9568/SSXyGo.jpg

    If this isn't fixed, I will be stuck on the old version of Win10 by disabling updates, which will eventually not be supported, meaning I will then be forced back onto Win8. Please…

    22 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Karl,

    Thank you for alerting us with this issue. You’re correct inthat without the resizing or font change option, it can make it difficult to see the desktop icons. Therefor, I’ll forward this on to our product managers to get this issue raised and possibly resolved.

    Again, thank you for reaching out to us about this.

    Sincerely,

    The Microsoft Disability answer Desk team.

  17. Change Outlook color schemes

    The color scheme in Outlook 2016 does not provide enough contrast for some features, such as highlighting out of office or busy days. This is especially true for the "dark grey" office theme - where the ooo days show up as a whiter shade against a light grey background - impossible to see in the month view. Getting away from the pastel colors would help.

    24 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

    Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

    Sincerely,

    The Microsoft Disability Answer Desk Team.

  18. I am blind and am the only person who uses the pc. Why can't we have an option to always start narrator when the recovery environment loads

    There are no audible alerts to tell you when the recovery environment has loaded and got to the point where you can start narrator and as the default button that is selected is the one that reboots to windows it is easy when pressing the narrator hotkey to accidentally reboot back to windows as I am the only person who uses the pc why can't we have an option in ease of access to start narrator automatically when the recovery image is run.

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    THiank you for contacting us about this issue. We’ll forward this to the product manager to see if there is a work around for this problem and if not, if there is a remediation in the works for it. We’ll also keep you aprised of the progress regarding this.

    Thank you again for contacting us, and if there is anything else that we can do, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability ANswer Desk team.

  19. Color Options feature for Color Blind people on Outlook 2016

    I can't differentiate between an Available Slot and Tentative one when I access Calendar on the Outlook 2016; have to set theme to Black as workaround, but that makes working on Outlook Calendar worse. I have to strain my eyes day in and out for differentiating colors; even though I'm colorblind, can someone help me please !

    14 votes
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    14 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andries,

    We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

    Thank you,

    The Microsoft Disability answer Desk team.

  20. Improve contrast/color schemes for Microsoft Office 2010 and newer

    The ribbon menus need another option that provides more contrast and easier to see icons for Low-Vision users. The current shades of gray, and small size are very frustrating for our low-vision students. We really miss the Office 2003 menu styles and color schemes which provided greater contrast.

    36 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Cheryl,

    Thank you for contacting us at the disability Answer Desk with this concern. We are currently tacking this concern as it’s been brought up concerning some of our other products. In the meantime, we are following up with our Product Managers to get an ETA of when a solution will be implemented. When we receive more information, we will post it here first.

    Thank you again for reaching out to us for your accessibility related concerns.

    Sincerely,

    The Microsoft Disability Answer desk Team.

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