Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. Enable users to resize the content and IM windows in Skype for Business.

    I am frequently challenged to read things which are being presented. I'm always trying to zoom in before I remember that zoom doesn't exist in Skype.
    Maximizing the window or collapsing the message window doesn't help, since so much of the screen real estate is devoted to other elements. And I usually don't want to collapse the IM window altogether, just change the proportions so I can see everything.

    30 votes
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    34 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Molly,

    I’m not sure exactly what you are referring to as it appears you are aking about resizing text in the IM window. This is easy to do.

    1. First in the Skype session, click on the IM icon at the lower left of the screen.
    2. At the lower-right hand side of the window, click the icon that looks like “…”.
    3. From the menue that appears, select, “IM Text Size”.
    4. There you can select the percentage of size of text to display in the IM window.

    With regard to the other isue, are your referring to zooming inon a shared screen or destop? If not, can you give us the exact scenario that is cuasting the difficulty?

    Thank you for contacting us, andif there is anything further we can do for you, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk…

  2. The ability to change my working background (in Word, Outlook and Excel)

    Hi,
    I used to be able to change the colour of my background in the Personalisation option from the Desktop. It allowed me to choose any colour I liked for my page and text in Word, Outlook and Excel. It was wonderful and I used to share this feature with users I trained using AT since it was a free adaptation that made a huge difference.

    I have always said, you would never spend all day looking at a bright white light, and yet we do, by looking at a bright white piece of paper in Word.

    This is hugely…

    28 votes
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    16 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for contacting us about this. We are currently looking into this and will give you updates on this as soon as made available.

    In the meantime, have you tried the following as a potential solution?

    Try these options for the user:

    There are two ways to set high contrast to reduce eye-strain and improve readability. Please try one of these and let us know your feedback as to whether this resolved your issues or not.
    1. Office themes, a “mild mannered” solution, where you can choose a theme with better contrast
    a. Shortcut Press L Alt+ L Shift + Print Screen; talked about in: https://blogs.office.com/2016/05/19/accessibility-enhancements-in-office-365-for-people-with-vision-impairments/
    2. High contrast in Windows, the “real thing”, which they set in the Ease of Access center
    a. Turn high contrast mode on or off in Windows: https://support.microsoft.com/en-us/instantanswers/ece8e1d7-1a7c-473c-a0f4-3c9d66fee295/turn-high-contrast-mode-on-or-off-in-windows

    Sincerely,

    The Microsoft Disability Answer Desk team.

  3. Alt+Tab with Narrator is not smooth.

    When alt+tab is pressed, I expect to hear the program name I switched to.

    Instead, I hear one of "Running Programs", "Running Applications" or
    "Task Switching", depending on how many times I press tab.
    After I hear one of these, I then hear the name of the program. I suggest trying to make this a bit more seemless.

    24 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add a Two Switch access mode for the On Screen Keyboard

    Add a manual step scanning option for switch users, for those able to use two switches. E.g. Key1 = Manual step scan. Key2 = Select.

    This would enable some users to use the slick On Screen Keyboard utility much more quickly and deliberately.

    25 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Barrie,

    This is a pretty good suggestion which makes sense. We’ll forward this on to our product managers for further consideration and keep you up to date on any further developments around this.

    Again, Thank you for reaching out to us; and if there’s anything else we can help with in the future, let us know as we’re willing to help.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  5. Fix File Explorer not remembering it's position when closed and then reopened.

    Problem Description:

    File Explorer does not remember it's position, when it is closed and re-opened. Instead, it cascades to the right (as if it is a second instance of FE, when it is not.)

    This behaviour should only happen if multiple instances of file explorer are open, assuming it is related to the 'cascading windows' setting. This needs fixing as soon as possible. It is a rediculous "feature" the helps nobody and infuriates many.

    This only affects Win10 (Win8 and before always closed and reopened file explorer in the correct position). This problem can be reproduced every time Win10 is…

    31 votes
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    under review  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Different notification sounds for different apps

    In the Windows Mobile version, you can assign completely different sounds to different apps. I would like that be made for the PC version. I can tell what notification would be by the sound. For my phone, I have different sounds for different types of things. For example, "You have an appointment." for the calendar. For mail, "New mail" and for Maintenance and Security, an alarm sound.

    43 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    This sis a very interesting idea you’ve proposed. In Windows some apps let you customize alerts for some of their functions, but not all becuase it’s dependant on registry entries.

    I’ll go ahead and forward this to the product manager for further review and get back to you with any further updates.

    Thanks again for reaching out to us; and in the future, if there’s anything else we can do for you, please let us know.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  7. Ability to change background colour in Office 2016

    Office themes can be personalised in the options menu, however the background behind the pages or slides cannot be changed from the defaults of each theme. Being visually impaired I like a contrast between the white pages/slides and the background colour. I liked the silver in 2010, but in Office 2016 only the colourful office theme has the background colour I want, but I don't like the colourful theme at the top. Can you allow for more options to change just the background colour of Office apps so that the best contrast can be chosen.

    9 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank yo for contacting us with this suggestion. We weill look into this and give you updates as to where we are in the process of possible implimentation and when it’s avaialable.

    If you have further questions, issues, or suggestions, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  8. Restore the Improve Text, Font Size functions in the display settings

    I am visually impaired and suffer from Macular Degeneration and diabetic retinopathy. Dell Computer had me reload my windows operation system yesterday in order to correct a problem that was using 99% to 100% of my disk drive, slowing down my computer and causing continual freezes. I was using Window Home version 1607. One the reload of the Window was complete I was using Windows version 1703.

    This version eliminates certain text enhancements I used to better be able to read text. It made text darker and increased the font size and allowed me to bold menu and tools fonts,…

    11 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Rick,

    We’ve seen many request like this cross our forum. This is something that is in work. we’ll follow up with the product team to see if we can get any specifics with regards to bringing that back.

    Thank you fo contacting us, and if there’s something else we can do for you, please feel free to reach out.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  9. Make Accessibility Checking As Ubiquitous As Spell Checking

    Kudos for Moving your Accessibility Checker into the Review Ribbon it's a step forward.

    How about having accessibility on by default like you have spelling and grammar checking.

    Failing that can you make it available as an option to add to the Quck Access toolbar so that it is persistent. Out of sight is out of mind so I would suggest this small change to keep accessibility at the top of people's minds.

    25 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Neil,

    Thank you very much for your suggestion. as you may know, we are working diligently to offer more accessibility functionality to our products.

    What version of Word are you using? Is it Office 365, or 2016, or another version? Please let us know so we can forward your suggestions to the appropriate product team, so we may expedite your issue.

    Thank you,

    The Microsoft Disability Answer Desk team.

  10. 11 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for contacting us with your feature request. we are currently investigating on how to impliment this and will keep you up to date as far as the progress made.

    Thank you for contacting us, and if there is anything further we can do, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk tearm.

  11. Add keyboard shortcuts for the Snipping Tool

    The Snipping Tool is horribly inconvenient for anyone who does a lot of screen capture/paste (not PrintScreen) because it has no keyboard shortcuts. Lots of hand-eye coordination and mouse clicks required just to initiate a snip. Please bring back keyboard shortcuts.

    9 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Molly,

    This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

    If there is anything else we can do for you, please feel free to reach out to us.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  12. Change Outlook color schemes

    The color scheme in Outlook 2016 does not provide enough contrast for some features, such as highlighting out of office or busy days. This is especially true for the "dark grey" office theme - where the ooo days show up as a whiter shade against a light grey background - impossible to see in the month view. Getting away from the pastel colors would help.

    22 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

    Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

    Sincerely,

    The Microsoft Disability Answer Desk Team.

  13. Color Options feature for Color Blind people on Outlook 2016

    I can't differentiate between an Available Slot and Tentative one when I access Calendar on the Outlook 2016; have to set theme to Black as workaround, but that makes working on Outlook Calendar worse. I have to strain my eyes day in and out for differentiating colors; even though I'm colorblind, can someone help me please !

    13 votes
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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andries,

    We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

    Thank you,

    The Microsoft Disability answer Desk team.

  14. Improve contrast/color schemes for Microsoft Office 2010 and newer

    The ribbon menus need another option that provides more contrast and easier to see icons for Low-Vision users. The current shades of gray, and small size are very frustrating for our low-vision students. We really miss the Office 2003 menu styles and color schemes which provided greater contrast.

    35 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Cheryl,

    Thank you for contacting us at the disability Answer Desk with this concern. We are currently tacking this concern as it’s been brought up concerning some of our other products. In the meantime, we are following up with our Product Managers to get an ETA of when a solution will be implemented. When we receive more information, we will post it here first.

    Thank you again for reaching out to us for your accessibility related concerns.

    Sincerely,

    The Microsoft Disability Answer desk Team.

  15. Improve the way Word files open with Voiceover

    When I open an existing Word file, the Voiceover cursor is on the document layout area. To get to the text, I need to interact, then interact again, before Voiceover says “in edit text”.

    And if the document has headers, I need to interact, which takes me to the header area, then move down to the text, then interact again.

    Would it be possible, when opening a file, to start with the Voiceover cursor on the text area? This is probably where most users want to be when they open a file – ready to start reading or typing.

    I…

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mark,

    Thank you for contacting us at the Disability Answer Desk with your suggestions. we appreciate the time and detail you’ve put into them. We will forward this on to our product managers for further consideration and will get back to you when a fix and or implementation for these features is in place.

    Thank you again for contacting us, and if there is anything further we can do for you, please feel free o reach out to us again.

    Sincerely,

    The Microsoft Disability answer Desk team.

  16. Make high contrast theme window border colors customizable

    When you enable high contrast themes the window border colors should be customizable. I don't want to be forever stuck with royal blue, cyan blue or dark purple window borders. Also, add a few more colors to the color picker.

    5 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Liahna,

    Thank you for contacting us about this suggestion. I believe this is a part of some of the contrast customization upgrades that are coming in a futre release. I’m checking with one of the product managers to confirm this and will get back to you with any updates.

    Tahk you for contacting us, and in the future, if there is something else we can do for you, please reach out to us.

    Sincerely,

    The Microsoft Disability answer Desk team.

  17. Side scroll bars need a resizing action for users with nerve damaged hands.

    I have moderately damaged nerves in my right wrist that cause my 3 fingers on my hand to be drawn inward like a hook. On top of that, whenever I use that hand, I have micro spasms that give little jerking motions to my hand while trying to use a mouse which gives me limited control over the mouse pointer. Due to the spasming, smaller items are very difficult to use. Since the side scroll bars have been narrowed in your products, it is extremely difficult to use them with my condition. Adding a sizing function to allow widening the…

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Lester,

    Thank you for your input on this. We will forward this to one of our product managers to see if we can facilitate a solution for you regarding scroll bar size. Once we have more information, we’ll get back to you with further information.

    Thank you for reaching out to us and if in the future we can be of further assistance, don’t hesitate to contact us.

    Sincerely,

    The Microsoft Disability Answer Desk team.

  18. Using Word for Mac with the Voiceover screen reader, the spell check needs several improvements

    When using Word for Mac with the Voiceover screen reader, I encounter three problems:

    1) If I move the Voiceover focus to the panel that contains the mis-spelt word, and interact with the text, I can delete and/or re-type the mis-spelt word. However, Voiceover goes silent when I do so, making it very hard to know if I have properly corrected the word.

    2) When using the Tab key to move through the dialogue, Voiceover frequently fails to announce the “Ignore” button.

    3) When I click on one of the buttons – such as “Ignore” – the spell check moves…

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mark,

    Thank you for contacting us at the Disability Answer Desk with your suggestions. we apreciate the time and detail you’ve put into them. We will forward this on to our product managers for further consideration and will get back to you when a fix and or implimentation for these features is in place.

    Thank you again for contacting us, and if there is anything further we can do for you,please feel free o reach out to us again.

    Sincerely,

    The Microsoft Disability answer Desk team.

  19. 6 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. introduce high contrast theme for outlook.com for message list fonts

    the outlook.com themes only change highlight colour
    light grey text on white is illegible

    7 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for contacting us via the User Voice forum. This is something that we’ve already been made aware of as a desired feature. Therefore, I’m in communication with the product managers to see when this may be implemented. Once I have clear information on this, I’ll post a follow up comment on this topic.

    Again, thank you for contacting the Microsoft Disability Help Desk.

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