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Letting screenreaders read the Settings information

Some details or information on the Settings screen cannot be read by a screenreader. Some way, it has to be expressed that the data has to be accessed. It just can't be read by either Narrator, the screenreader or the JAWS mode. Was trying to find my "Last Backup date" and it only gave me buttons to backup and such, though the information was there on that same page.

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    Jay Allen shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • Deborah Armstrong commented  ·   ·  Flag as inappropriate

        I agree. Settings, control panel and action center all suffer from this problem. There are places where it is impossible to turn on a virtual cursor or go in to browse mode, and where Narrator's scan mode does not read everything that is displayed. I had the same experience reading screens in action center, and in settings trying to enable a "work or school" account. In control panel, this problem has existed since windows 7; take for example, the Power settings. You can tab from one item to the next, but you can't read everything explanatory that pertains to each control. And you can't enable any sort of virtual cursor to explore the entire screen.

      • Deborah Armstrong commented  ·   ·  Flag as inappropriate

        Are we sure Narrator, NVDA and JAWS do read everything on the settings screens? I know I was trying to set up a "work or school" account and an error appeared that no screen reader seemed able to access. I appreciate the reminder about scan mode, the virtual cursor and of course NVDA has the browse mode, but someone should thoroughly go through the settings screen, especially forcing it to generate errors when invalid input is entered to confirm it is read out loud.

      • AdminMicrosoft Accessibility (Team Manager, Microsoft Accessibility) commented  ·   ·  Flag as inappropriate

        Hello,

        Thank you for your feedback.

        To navigate within the settings field using Narrator, Scan Mode will enable you to navigate and hear information that you would not hear otherwise.

        With JAWS, you might find that the virtual cursor is useful for navigating these same areas.

        Below you will find the user guide for narrator as well as documentation on the virtual cursor in JAWS.

        https://support.microsoft.com/en-us/help/22798/windows-10-narrator-get-started
        https://www.freedomscientific.com/Content/Documents/Other/ScriptManual/06-3_JAWSCursor.htm

        For additional assistance, please contact the Microsoft Disability Answer Desk at
        1 (800) 936-5900. Available Monday through Friday from 6am to 10pm (PST) and Saturday to Sunday from 7am to 6pm (PST).

        Sincerely,

        The Microsoft Disability Answer Desk team.

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