Improve Skype Accessibility on the desktop versions of Skype for Mac and Windows
Skype version 8 is horrible for screen reader users. The new web interface is very sluggish and extremely difficult to navigate and use with VoiceOver on the mac or a Windows screen reader. Please either revert back to Skype 7 which had a much better UI or significantly improve the accessibility of these new versions.
I will continue using Skype 7 on macOS and Windows until they either stop working or the accessibility of the new versions returns to the state it was in Skype 7.
still cannot use skype on my MacBook Pro 2018
Am using version 18.104.22.168 on macbook air. Cannot make calls to phones as message appears that my connection is too weak. Skype works fine on iPhone and iPad. This is a recent problem
I have Skype version 22.214.171.124 and I am experiencing an issue when I try to connect a call. I get a Connection Too Weak which is impossible for two reasons. 1, I test my connection and it shows 85mbps. 2, I also get the message when I connect the ethernet cable. I am currently experiencing the issue no my MAC OS Mojave 10.14.1. Any solutions to this problem?
Here we are at the end of October 2018 and there is no fix to make Skype work on a desktop Mac under MAC OS.. Upgraded to Mojave but no change to the situation. Now even have a 100MB connection.
it only works in my VMWare box on the same mac with the same physical connection. Looks like a MAC OS Boycott. "Connection too weak" = We don't want Mac Skype users. Reinstalling Version 7 didn't help either.
Lisa Garcia commented
I don't believe you guys are improving thins at all! you're just telling us what we want to hear. yOu guys say you care about accessibility, i think that is a crock! You just care how it looks to the sighted, not how our screen readers deal with it. I can't even see a menu bar on this new version, nor even an accessibility mode in the first place. Microsoft, what have you done!
I also don't want to hear, update to windows 10. That _will _not happen. I have windows 10 on one device, and I use that device rarely. hear that? rarely! NVDA creators had to actually write an addon, write an addon! for something that should have worked accessibly out of the box anyhow like windows 7 did. You don't see nvda people writing addons for the actual os itself.
Also, this latest skype push and not letting skype 7 work again. That is rediculous! Ending support on november first? looks like you lost a lot, and I mean a lot, of your customer base who was blind. You lost me, definitely. I will no longer use your product. And, I WANT A RESPONSE FROM A REAL! HUMAN! NOT SOME AUTOMATED MESSAGE! IF YOU GIVE ME AN AUTOMATED MESSAGE YOU GUYS ARE USELESS!
carl smith commented
Did a scan with Adaware Removal Tool by TSA annd they found x2 inserted elements by Skype. Deleted, system running a whole lot better...
Classic version has the same problem with high sierra
skype 8.30.50 -latest version does not work with MAC OS high sierra plus macbook pro 2018 - connection is too weak. on the same machine with the same connection under VMWARE plus windows 7 Skype works. Skype hotline has no solution.
Gilly Lloyd commented
I am unable to use the latest version of Skype - every time I try I'm told my connection is too weak. This is nonsense. There's nothing wrong with my connection because Skype works fine on my iPad. MS please sort - and asap.
Stefen Hudson commented
Why in the world did the Skype team release something that they knew was incomplete and had accessibility problems in the first place? That just sounds sloppy. If something is incomplete and has issues, it should be made available as a beta, not pushed out as a recommended new version claming that it has everything the user loves.
just yesterday I downloaded the new Skype and now I am driving - money in hand - to the assistence to roll back to previus version. the new it is too different from the old ... it cover different needs ... it is good for fun ... but not to work.
before release a new version, next time please be sure of what you have done
jay P commented
Good info. I was able to roll it back.
We’re sorry to hear about your experience using Skype with VoiceOver. Upgrading to the latest MacOS does improve the experience if this has not already been done. The Skype product team is aware there are some issues and is currently working on correcting these and improving the experience. If you would like to roll back to the previous version of Skype, you can download it here https://go.skype.com/classic.skype. For assistance doing this or any other technical support, please call 1 (800) 936-5900.
The Microsoft Disability Answer Desk team.