Improve Skype Accessibility on the desktop versions of Skype for Mac and Windows
Skype version 8 is horrible for screen reader users. The new web interface is very sluggish and extremely difficult to navigate and use with VoiceOver on the mac or a Windows screen reader. Please either revert back to Skype 7 which had a much better UI or significantly improve the accessibility of these new versions.
I will continue using Skype 7 on macOS and Windows until they either stop working or the accessibility of the new versions returns to the state it was in Skype 7.
Gilly Lloyd commented
I am unable to use the latest version of Skype - every time I try I'm told my connection is too weak. This is nonsense. There's nothing wrong with my connection because Skype works fine on my iPad. MS please sort - and asap.
Stefen Hudson commented
Why in the world did the Skype team release something that they knew was incomplete and had accessibility problems in the first place? That just sounds sloppy. If something is incomplete and has issues, it should be made available as a beta, not pushed out as a recommended new version claming that it has everything the user loves.
just yesterday I downloaded the new Skype and now I am driving - money in hand - to the assistence to roll back to previus version. the new it is too different from the old ... it cover different needs ... it is good for fun ... but not to work.
before release a new version, next time please be sure of what you have done
jay P commented
Good info. I was able to roll it back.
We’re sorry to hear about your experience using Skype with VoiceOver. Upgrading to the latest MacOS does improve the experience if this has not already been done. The Skype product team is aware there are some issues and is currently working on correcting these and improving the experience. If you would like to roll back to the previous version of Skype, you can download it here https://go.skype.com/classic.skype. For assistance doing this or any other technical support, please call 1 (800) 936-5900.
The Microsoft Disability Answer Desk team.