Add better Narrator support for Microsoft Remote Desktop and Remote Assistance.
Sighted people take remote control for granted. However, it is very difficult for a blind person to remotely control another computer. Most remote control services are either not blind accessible, do not transmit audio, or transmit it with a lot of delay. Tools like NVDA Remote and JAWS Tandem partially solve this problem, but they are not mainstream solutions and require both computers to have the screen reader installed. This is not always feasible if a blind person is working with a sighted person that either has no idea how to install a screen reader or does not want to or cannot do so.
Windows Remote Desktop can send audio, but only if a screen reader is running on the other system and the ability to transmit audio is enabled. If possible, please find a way to have Narrator hook into these remote control services and obtain its information from the other computer and present it in an accessible format to the controller's computer. If this can be pulled off, this could significantly improve employment for blind IT technicians that want to work remotely.
Christopher Wright
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2 comments
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Robert Kingett commented
I doubt this will happen soon, but this is a great idea. I see this happening after much work is done on Narrator, and only after much work is done on Narrator.
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Thanks for sharing this Christopher. This is excellent feedback and we'll be passing this onto our engineering team. Please continue to give your feedback on our products and upvote posts that you agree with.
