Hearing Aid Features on Win10 and Surface Pro
To include a ‘hearing aid’ feature option on Windows 10 and Surface Pro’s to seamlessly connect to hearing aids when using Microsoft Teams. This feature is already available on iPhones but makes conference & content sharing views difficult to see.

13 comments
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sugi commented
I'm a new cochlear implantee. Aural rehab is essential and the not having the ability to connect via bluetooth means I have to use my Andriod phone for everything. This isn't ideal for me or my family members. Please add the ability to connect my implant to my surface.
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Nigel commented
Please fix the bluetooth hearing aid audio on the Surface Pro! My specsavers hearing aids seamlessly connect to Iphone, android, and 2 "cheap" win 10 laptops.....but just broken intermittent sound on MS flagship surface pro !
While you are at it please fix the ad hoc connection issue too......Come on MS - the surface is a top of the range device and these connections are basic and on the most basic tablets!! -
Bill commented
Yes I cannot believe that microsoft has ignored the needs of hearing impaired this long. This should have been a basic feature from day 1
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Anonymous commented
Yes, please add support for hearing aids in Windows 10, as well as in Teams. I use the Starkey Livio AI, but have to switch to another headset every time I need to do a call through my Surface Pro.
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Cory commented
This would be tremendously helpful. It would make my Microsoft product, Surface Pro 7, the ultimate device for me to take any workload mobile and retain my ability to interact with others. If I can connect to my hearing aids that would be so much better than me taking them out, and using headphones that are not adjusted for my hearing loss. I would be willing to be a beta tester if you need them.
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Anonymous commented
Yes can't connect my Surface with new hearing aid, quite surprised at Microsoft for dropping the ball on something so easy. It pairs ok, but that's about it, nothing, nada , zippo, zilch (unless I'm missing some setting!)
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George commented
I use most Microsoft devices, but needing hearing aids means that my Surface Pro use is limited by not connecting to bluetooth hearing aids. will I go over to the dark side?
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Muhammad Mansuri commented
ok hearing aids is cool but what about me, I uses cochlear implant. (hearing aid only boost ppl who has little hearing. Cochlear helps people that is full on deaf.) It works on apple which is awesome but what about microsoft surface pro 7. I uses it for study so i rlly need it.
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Dora commented
PLEASE!!! I am able to connect my hearing aids to my iPhone and iPad, but I use a SurfacePro at work and unable to connect. HELP!!!
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Tom commented
PLEASE add support for hearing aids! Phone companies are clearly leading in this area.
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Anonymous commented
I've used hearing aids for several years now and using any kind of earbuds / hands free device for telephone calls, MIcrosoft Teams etc can be difficult at the best of times. Physically, the additional devices don't easily fit in the ear and over the ear devices can be very uncomfortable. If you do get the ear bud to stay in, it doesn't isolate outside sounds because the hearing aid microphones are outside the ear. The only effective solution is take the hearing aids out or turn them off. Both are inconvenient and indiscreet. I got some new hearing aids a few days ago and the ability to stream directly to them via Bluetooth from my iPhone is a game-changer. Phone calls, music, Teams meetings, radio ... everything works seamlessly with no fuss or embarrassment. Now, if only my Surface could do the same. Apparently my Surface is compatible with low energy bluetooth but for some reason it doesn't recognise my hearing aids :-(. iPhone, iPod and iPad can all stream directly to hearing aids. If Microsoft can't add this feature then sadly, my next tablet will be an iPad or Android device.
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Ed O'Brien commented
Android 10 recently announced Audio Streaming for Hearing Aids (ASHS) to compete with iOS that has had the feature for a few years. It is a game changer. The feature uses BT 5.0 LE to stream audio from the phone directly to the hearing aid or cochlear implant processor. Today people are limiting their search to hearing devices that support BT 5.0 LE and the hearing device protocol.
It would be absolutely awesome, if my Windows Surface Book Pro could support it as well.
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Thanks for sharing your feedback with us on using a Hearing aid on Windows and Surface with Microsoft Teams. We will make sure to pass this on to the engineering team. Please continue to leave your feedback and upvote posts that you agree with.