Problems creating accessible pdfs with Word 2016 on a mac.
I have problems creating accessible pdfs from Word 2016 on my mac. The document passes the accessibility checker, but the pdf does not have correct formatting - text is on top of each other.
I contact the Disability Support desk and they want me to contact Adobe, but I see the problem in Acrobat Pro and in Preview on my mac so I believe the problem is in how the pdf is created by Word. Have others had this problem?
Thanks for sharing your feedback on creating PDF's on the Mac with us. We have a few questions for you. 1. Have you updated your Office Account (File > Account > Update Options dropdown)? 2. In the "Save as" dialog, do you save the "file type" as a "PDF".
Here's some additional information to assist with creating accessible PDF's as well (https://support.office.com/en-us/article/Create-accessible-PDFs-064625E0-56EA-4E16-AD71-3AA33BB4B7ED#PickTab=macOS). If you're still having difficulty with saving your files please contact the enterprise Disability Answer Desk at aka.ms/eDAD