to help the disabled cope with computer Windows problems with the helpdesk be able to do this via remote access to people's computers
to help the disabled cope with computer Windows problems with the helpdesk be able to do this via remote access to people's computersto assist with problems
There are all kinds of disabled...and mine is not understanding your language...I need help with my Excel...I use it every day and am totally inept when it comes to any of your LANGUAGE as to how to do things...Microsoft is not user friendly for very old people and then half the time I get someone with such a foreign language accent (the Philippines is good) India not good...I speak AMERICAN ...not foreign English and they talk too fast and with the accent...I simply cannot get what they are saying. I need, need, need phone assistance. So for what I can't understand I can ask questions and look at the problem that I am having...you can't do that with CHAT. That much multitasking is simply too much.
Thanks for leaving your feedback with us. We're going to refer you to our Disability Answer Desk where you can both call or chat with a live agent and have an agent remotely access your computer as needed (aka.ms/DAD). Please continue to leave your feedback and upvote posts that you agree with.