I called the disability number. Reached probably the Philippines. I just had question about how to get the markup off of a word document permanently. This person did not know how to do that. They said they would put me through to their supervisor. I was just left on hold for a very very long time. Maybe if English was the primary language it would work better.
Thanks for sharing your feedback with us Keith. We also have a chat support that our Disability Answer Desk uses which is another way you can resolve your technical issues. They can be reached at aka.ms/DAD. Please continue to leave your feedback here and upvote posts that you agree with.