Worked with MSC 40yr don't need "V agent" DELAY=need Chat/disabled !
Been MEMBER CODE BLUE TEAM=responsible. Worked with MSC for 40yrs in healthcare and having been hit(out of the blue) with RARE and deadly form of Arthritis I know how to get the answer quickly. Being delayed is PAINFUL and frustrating (since I am loosing vision=GOING BLIND! I don't need repetitive sales pitches; main point is repetitive. I will gladly enter a "chat" forum for programmers/developers for an answer to a simple e-mail change. Sincerely, Dr DF
P.S. Maybe have an initial question as,,, HOW LONG HAVE YOU HAD/WORKED WITH MSC PRODUCTS: <1yr. etc. Tx
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