Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. The scan mode ought to switch on or off automatically depending on input field, e.g. switching off scan mode when encountering editable fiel

    The scan mode ought to switch on or off automatically depending on input field, e.g. switching off scan mode when encountering editable field. I prefer Narrator handling web pages as is handled by System Access screen reader.

    6 votes
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      0 comments  ·  Windows Narrator  ·  Flag idea as inappropriate…  ·  Admin →

      Hello,

      THank you for contacting us about this issue. We will forward this to the product manager in charge of Narrator to see if we can get a fix implimented for you.

      One question: Are you experinencing this with only one browser such as IE 11 or Edge?

      Again, thank you for reaching out to us about this as it’s our missionto help those with disabilities use our products more effectively.

      Sincerely,

      The Microsoft Disability Answer Desk team.

    • Put the font size & font color control back into Outlook!

      Not everyone has 20-20 vision. Some people need to make the letters bigger in email. Light grey color on white back ground is a nightmare! Also, if you want to make a big improvement.... give us the option to change this awful WHITE back ground into a softer color, so it isn't so ******* the eyes. This is just awful.

      15 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

        Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

        Sincerely,

        The Microsoft Disability Answer Desk Team.

      • Add a command or toggle to disable Narrator speech and sounds.

        There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

        8 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Chris,

          We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

          One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

          Thank you,

          The Microsoft Disability Answer Desk team.

        • Color Options feature for Color Blind people on Outlook 2016

          I can't differentiate between an Available Slot and Tentative one when I access Calendar on the Outlook 2016; have to set theme to Black as workaround, but that makes working on Outlook Calendar worse. I have to strain my eyes day in and out for differentiating colors; even though I'm colorblind, can someone help me please !

          11 votes
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            12 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Andries,

            We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

            Thank you,

            The Microsoft Disability answer Desk team.

          • Add how-to's on your PowerPoint support pages for math and animation accessibility

            At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
            - MathML is good BUT
            - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
            - Animations where a user action adds more bits of math to a single slide-- can't consistently…

            10 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hello Mallory,

              This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

              We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

              Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

              Sincerely,

              The Microsoft Disability Answer Desk team.

            • Please provide tips on using Pivot tables in Excel with screen readers. Pivot tables are one of the most powerful features in Excel.

              Pivot tables provide a superb feature set for analyzing data without having to develop complex formulae involving many ranges of data. I use a screen reader and am just starting to learn about them and am finding them wonderful, fascinating, and extremely useful. Sadly, screen reader vendors provide no information on pivot table use, and I believe that their lack of use by blind individuals stems from the fact that blind people don't learn about them, so they are never used. I think Microsoft has a wonderful opportunity here to expose information about one of the unsung heroes of Excel,…

              7 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hello,

                Thank you for reaching out to us about this issue. Another unother user has approached us about this very same situation, and we are having our engineering teams look into this.

                Thank you for contacting us, and if there is anything else that we can be assistance with in the future, don’t hesitate to let us know.

                Sincerely,

                The Microsoft Disability Answer Desk team.

              • Improve Windows Ink Workspace

                First off add multiple monitor support. Currently, when you hit the Ink Workspace button, the app will only open on your 'main' monitor. There seems to be no way to sketch on anything on the second monitor connected. You can do this with the Snipping Tool provided by Windows so why use Ink Workspace???

                2nd, please add the ability to adjust the ruler without touch support? Maybe I'm missing something but I cant seem to figure out how to move the ruler from its initial position. I am guessing you need to use multi-touch gestures to maneuver the ruler which…

                16 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello Mike,

                  Thank you for reaching out to us on this issue. Currently, I’m reaching out to some of the product owners of Windows Ink to do additional background research to see if we can give you a solution to your issue. In the meantime, if you have further information to offer to help us further assist you, you are more than welcome to post additional comments on the forum.

                  As always we are here to assist those who have disabilities in using our products as each and every person is a valued customer.

                  Again, thank you for your posting and we we’ll get back to you with updates as soon as they made available to us.

                  Sincerely, the Microsoft Disability Answer Desk.

                • 8 votes
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                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello Matt,

                    Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

                    I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

                    In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

                    Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

                    Sincerely,

                    The Microsoft Disability Answer Desk.

                  • Allow users to DISABLE animations in SharePoint OnPrem 2016 HoverCards

                    I find ALL on-screen animation makes me physically nauseous, so turning ALL animation off is extremely important to me.
                    Erin Williams in CELA tells me that it is not currently possible to switch off the animation in HoverCards in SharePoint OnPrem 2016: which makes the product unusable for me. Please make disabling animation in SharePoint a GLOBAL and USER SELECTABLE (i.e. not IT department) option.
                    And: can Microsoft PLEASE STOP animating everything in every app "because we can?" Edge is now unusable because of that, also large portions of Windows10. Animation, so-called "smooth" scrolling, and similar abominations are NOT "cool"…

                    3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • enable narrator to work with echoing text that has been dictated

                      Make narrator echo back dictated text using Windows speech Recognition so that blind people who have limited use of their hands can take advantage of both features.

                      18 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add an Outlook profile flag for users who need accessible e-mails

                        Allow users to self identify via their Outlook/Exchange profile that they need accessible e-mail sent to them.
                        This would notify senders when the receiver has flagged that they need to receive e-mail in an accessible format and would prompt the sender to run the accessibility checker on their message and attachments before sending the message to the receiver who self identified via their profile.

                        5 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi Cory,

                          This is an interesting suggestion in that it does make sense to alert the recipient of the fact that a disabled person is emailing them and needs some compensation to see a replied email. The tricky thing is that not all users use Microsoft products for email correspondence. Thus iin order to make this universal, there may have to be something implemented into the email protocols such as IMAP, SMTP or POP protocols.

                          However, this will be forwarded to the appropriate project manager to get additional feedback on this suggestion.

                          Thank you for reaching out to us; and if you have any further issues or suggestions related to accessibility, please let us know.

                          Sincerely,

                          The Microsoft Disability Answer Desk Team.

                        • Improve magnification - make it more Apple like

                          Would be great to have similar magnifying features like there are in mac os x:
                          - GPU enhanced magnification (not only in full screen mode) to make everything more smooth.
                          - Make desktop scrollable rather than reducing the space in "docked mode".
                          - Add an option to center the mouse in the zoom area (full screen mode).
                          - Add a shortcut to quickly enable/disable zoom without having to close magnify.exe.
                          - Dual monitor support:
                          - desktop expansion
                          - clone (zoomed)
                          - clone (1x - with no zoom)

                          3 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Artur,

                            Thank you for taking the time to reach out to us with your specific suggestions. At this time, I’m in contact with the Project Managers to get an idea of what’s been implemented and what is planned. Once I have concrete answers, I’ll get back to you.

                            Thanks again for your input.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • add refreshable braille display device support

                            We are the refreshable braille display device manufacture, and we want add the device to the Windows 10. This device will help the visually impaired people use the Windows 10 very easily!

                            7 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello Mo,

                              Thank you for reaching out to us with your question as we are focused on making our products more accessible to the disabled community.

                              We do have oquestion: Are you using LibLouis Braille Library for Braille support in the development of your drivers?

                              Thank you,

                              The Microsoft Disability Answer Desk team.

                            • Add options to customize the Narrator views.

                              When using capslock up and down arrows, there are some items in the list that I don't use. It would be helpful if there was a settings screen with a list of all the elements that could be toggled on or off. This would declutter the list and make it easier to use by removing rarely used commands. I'd personally use this to remove such things as landmarks as I never use that navigation setting.

                              6 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                01/02/2017 [v-erstea]

                                Hello Chris,

                                Thank you for reaching out to us at the Disability ANswer Desk on the User Voice Forum. This is an interesting feature request and makes a lot of sense considering that verbosity settings are found on comparable products. I will contact the product manager for Narrator and follow up with him to see if this is something that is planned for a future release. Once I have an answer back, I’ll follow up with an update with regards to your suggestion.

                                Thank you again for contacting us about this.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • Add the ability for Narrator to automatically read the contents of dialogue boxes and notifications from Action Center.

                                When a dialogue box opens, Narrator only reads the first control that gains focus. While it's possible to use the Narrator cursor to read the text in the dialogue, I would like an option to specify whether Narrator automatically reads the contents of these dialogues when they appear. Along the same lines, I'd also like to see automatic reading of notifications when they are received. Currently, I hear a little **** sound when something new pops up. I have to go into the action center and manually view the alert. It would be nice to be told what the notification…

                                12 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Math OCR

                                  Auto generate alt text for math text images (cloud API should return output in one of the following formats text or mathML or latex)

                                  5 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Neil,

                                    Thank you for reaching out to us about your suggestion. In order to help you out further, what operating system and application are you wanting to use the math OCR capability with? Is this to be used with any adaptive technologies like Narrator, Jaws, dolphin, etc.? This would help me do some additional research for you and get this suggestion in front of the right engineering team.

                                    Again, thank you for contacting us; and if we can be of help in the future, please don’t hesitate to post again.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • Make Mouse Keys work in Edge

                                    Accessibility feature Mouse Keys does not work in Edge (and UWP apps with edge html engine). There is no reaction on click (5 key on numpad) or double click (+ key on numpad) in page area. Browser toolbars are only clickable with mouse keys area of the browser.

                                    8 votes
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                                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello,

                                      Thank you for reaching out to us about this issue. This was reported to us earlier by another user through another forum. Therefore, we have this situation under investigationand indevelopement for a fix. We will keep you up to date as to the progress and fix date for this issue.

                                      In the future, if you have any other issues, comments, or suggestions, please feel free to reach out to us.

                                      Sincerely,

                                      The Microsoft Disability Answer Desk team.

                                    • Narrator should automatically switch to screen mode and editable mode as appropriate. editable/input is encountered, Narrator switches

                                      Narrator should automatically switch to screen mode and editable mode as appropriate. editable/input is encountered, Narrator switches

                                      13 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello Hari Dhoundiyal ,

                                        Thank you for contacting the Disability Answer Desk about your concern with Narrator. Can you give us some more detail as to when it does not alternate in between screen and editing mode? This would help us improve the software to make it user friendly.

                                        Thank you for contacting us.

                                        Sincerely,

                                        The Microsoft Disability Answer Desk.

                                      • introduce high contrast theme for outlook.com for message list fonts

                                        the outlook.com themes only change highlight colour
                                        light grey text on white is illegible

                                        7 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello,

                                          Thank you for contacting us via the User Voice forum. This is something that we’ve already been made aware of as a desired feature. Therefore, I’m in communication with the product managers to see when this may be implemented. Once I have clear information on this, I’ll post a follow up comment on this topic.

                                          Again, thank you for contacting the Microsoft Disability Help Desk.

                                        • Provide day of week information when navigating the calendar in Outlook 2016.

                                          When navigating the calendar in Outlook 2016 recent builds, the screen reader will announce the dates, but not the actual day of the week. JAWS used to do this before they switched to providing the information directly from outlook.

                                          8 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Jason,

                                            Thank you for contacting us at the Disability Answer Desk. In order to serve you better, can you tell us what version of Outlook you’re using such as Mac or Windows 32 or 64-bit, and what version of Jaws or other screen reader that you are using? That will allow us to get this issue to the appropriate product manager to get this resolved for you.

                                            Again, thank you for contacting us; and we will do our best to resolve this for you.

                                            Sincerely,

                                            The Microsoft Disability Answer Desk team.

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