Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

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  1. look at your website

    https://www.microsoft.com/en-sg/store/d/surface-pro/8NKT9WTTRBJK/1QS3

    has a page that has questionable feature listing.
    "• The New Surface Pro produces more sound that Surface Pro 4 (15%) & Surface Pro 3 (30%) "

    Does that mean that the New Surface Pro produces more noise??

    Also, reporting this is difficult as there is no simple email to mail this to. Hence, not surprised that those people whom discovered before I did tried but gave up to inform you guys about this.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Give free Xbox live codes

      I don't want to pay

      0 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Las teclas especiales se activan automáticamente.

        Tengo que desactivar las teclas especiales para que corra el cursor en excel.

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Accessible Microsoft Modern Keyboard

          Being visually impaired, I struggle to see the text on a normal keyboard. The new Microsoft Modern Keyboard with Fingerprint ID looks like a good keyboard, but would your product team consider making an accessible version of it? A "Microsoft Modern Accessible Keyboard with Fingerprint ID" featuring larger keyboard text size would definitely be something I would consider buying. A black finish version with the larger text size (in white) on black keys would also provide a more contrasting colour version as well, making finding keys easier for those with visual impairments.

          4 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Add Accessibility Options to Microsoft Outlook App for iOS

            It is difficult to see the gray text/icons on a white background. Please increase the text clarity and allow Users to increase font sizes based on phone's accessibility settings. Also, a Dark mode would be nice too for increased contrast.

            2 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • To forefront the nature of technology being psychological ethical

              Dear Madam or Sir,

              My name is Gabriel Brodowski, I've made a few sites in my time, non have ever really taken off but the first I ever made was a games directory, it didn't break the schools policy on having games embedded in it so it actually didn't do too bad at my school. I'm from Weymouth, Dorset and it's a seaside town where the seagulls get well fed and the dock workers get well drunk.

              I’m petitioning for you sincerely to read my written thoughts:

              Technology, it’s brilliant! I am infatuated and dependent on social media and other…

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 7 votes
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                  18 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Pete,

                  Thank you for bringing this to our attention. the fn key should behave exactly like CTRL, Shift, or ALT. I’ll forward this to the appropriate development team for resolution to this. Once this is fixed, we’ll let you know.

                  Again, thank you for reaching out to us; and if in the future we can be of further assistance, don’t hesitate to contact us.

                  Sincerely,

                  The Microsoft Disability Answer Desk team.

                • Actually Let People Talk To Customer Service Without 490k Steps

                  I think it's pretty self explanatory. Stop making it so hard for people to use your products. Stop making it even harder for people to contact you, who already can't use products they purchased from you.

                  2 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add a volume slider for SAPI in the Speech Control Panel

                    When selecting the default system voice from the Control Panel, it is not possible to set the volume of the voice. The only things I can do are select a different sound output device or change the speech rate. Please add a volume control so that I can adjust SAPI to a comfortable volume level. This would be especially useful when I'm using programs that provide little or no control over SAPI attributes and only use the default system voice.

                    3 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • i need to change the common notification sound for all the apps?

                      add ability to change notification sound and add custom sounds in my Apps.

                      4 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Does Windows 10 have a screen curtain shortcut for blind users?

                        Apple has had a screen reader command for many years. It allows blind users to have a blank monitor or screen so that they can work on documents in a public setting and not have others reading what they are typing. It also allows low vision users who are sensitive to light to turn the display off. Would be great if Microsoft had this feature as a shortcut.

                        3 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add the ability to select a sound output device for Narrator

                          I would like the ability to send Narrator audio to a different sound device. For example, I could keep all my system audio coming through my laptop internal speakers but send Narrator speech and sounds to a USB headset or vice versa. In Narrator settings, there would be a screen that lists all the detected sound output devices. Selecting one of them would immediately cause Narrator to switch from the default Windows audio output device to the selected device.

                          4 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • 6 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Restore the Improve Text, Font Size functions in the display settings

                              I am visually impaired and suffer from Macular Degeneration and diabetic retinopathy. Dell Computer had me reload my windows operation system yesterday in order to correct a problem that was using 99% to 100% of my disk drive, slowing down my computer and causing continual freezes. I was using Window Home version 1607. One the reload of the Window was complete I was using Windows version 1703.

                              This version eliminates certain text enhancements I used to better be able to read text. It made text darker and increased the font size and allowed me to bold menu and tools fonts,…

                              6 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi Rick,

                                We’ve seen many request like this cross our forum. This is something that is in work. we’ll follow up with the product team to see if we can get any specifics with regards to bringing that back.

                                Thank you fo contacting us, and if there’s something else we can do for you, please feel free to reach out.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • Make the language setting that is used to spellcheck documents also tell screen readers in which language to pronounce the text.

                                In HTML, you can add "lang" attributes to pages and to individual chunks of text. This, among other things, tells screen readers in which language they should pronounce the words (as long as the user has the appropriate voice profiles installed).

                                In Microsoft products such as PowerPoint, however, screen readers (JAWS, NVDA, Window Eyes) read the content in English no matter the language you set words to via the language settings. This makes it very difficult to use Microsoft documents to accompany language classes--where we switch between the target language and the native language often, to include adopted phrases such…

                                4 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Enable users to resize the content and IM windows in Skype for Business.

                                  I am frequently challenged to read things which are being presented. I'm always trying to zoom in before I remember that zoom doesn't exist in Skype.
                                  Maximizing the window or collapsing the message window doesn't help, since so much of the screen real estate is devoted to other elements. And I usually don't want to collapse the IM window altogether, just change the proportions so I can see everything.

                                  9 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello Molly,

                                    I’m not sure exactly what you are referring to as it appears you are aking about resizing text in the IM window. This is easy to do.

                                    1. First in the Skype session, click on the IM icon at the lower left of the screen.
                                    2. At the lower-right hand side of the window, click the icon that looks like “…”.
                                    3. From the menue that appears, select, “IM Text Size”.
                                    4. There you can select the percentage of size of text to display in the IM window.

                                    With regard to the other isue, are your referring to zooming inon a shared screen or destop? If not, can you give us the exact scenario that is cuasting the difficulty?

                                    Thank you for contacting us, andif there is anything further we can do for you, please feel free to reach out to us.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk…

                                  • Offer buyers of Windows 10 S that can prove Disability to obtain Windows 10 Pro for free is so desired.

                                    As mentioned in the piece https://blogs.microsoft.com/on-the-issues/2017/05/18/empowering-more-accessible-inclusive-world/#sm.00001ra7hqt1hem8w161b0uoc87im this offer is for apps that aren't in the store. This should not be limited to such apps, especially on the Surface Laptop that is estimated retail of $999.

                                    5 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Make outlook calendar zoom work for text

                                      The zoom feature does not do anything useful in the Outlook Calendar in Outlook 2016 desktop. It does not make the text larger like it does in every other application.

                                      4 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to change background colour in Office 2016

                                        Office themes can be personalised in the options menu, however the background behind the pages or slides cannot be changed from the defaults of each theme. Being visually impaired I like a contrast between the white pages/slides and the background colour. I liked the silver in 2010, but in Office 2016 only the colourful office theme has the background colour I want, but I don't like the colourful theme at the top. Can you allow for more options to change just the background colour of Office apps so that the best contrast can be chosen.

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello,

                                          Thank yo for contacting us with this suggestion. We weill look into this and give you updates as to where we are in the process of possible implimentation and when it’s avaialable.

                                          If you have further questions, issues, or suggestions, please feel free to reach out to us.

                                          Sincerely,

                                          The Microsoft Disability Answer Desk team.

                                        • Bring back sfc/scannow

                                          Why did Microsoft take away sfc/scannow for windows 10. They shouldn't have for sure! Now there is no way to fix windows reliably using accessibility. The current DISM command is long and pretty much impossible to remember. Now, the only way to fix windows if it is corrupt is to download an ISO of windows and hope you can get a sighted person to run a windows repair for you on your system. Thanks.

                                          4 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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