Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

If you accidentally came here in need of technical support, please reach out to our Microsoft Disability Answer Desk team

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Captions in Teams like in Personal Skype

    You recently added real time captioning to personal Skype. As a coder, I have a lot of short meetings on Teams with other developers. As someone with hearing loss and a cochlear implant, it would be great to get captions in Teams meetings.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Access - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Visio - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  3. Better customer support

    This is hands down the WORST customer experience i have ever dealt with. First im put on hold for over 40 minutes and waiting for someone to call or answer my message. then after i get someone they want me to run this diagnostic tool which requires me to restart the computer. Even though i go to rejoin the session, i am put back in line and now have been waiting for 30 more minutes to speak with someone about my device not working. Overall 0/10 would recommend and returning the device tomorrow.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have "word count zones" in Word

    As a disabled student, and a former assistive technology assessor who would step in when the dyslexia study skills tutor was ill, I see an opportunity to improve Word.


    1. Have word count zones which have an optional warning message / block on exceeding the set word count.


    2. Assign a word count and colour to listed topics, and have alerts.


    I would support students to look at the marking criteria percentage for each topic, the overall word count, calculate the word count for each topic, and allocate each topic a colour.

    This worked really well and students liked it.

    I feel…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Word - Office Accessiblity  ·  Flag idea as inappropriate…  ·  Admin →
  5. Accessibility for the Deaf and People with no Voice

    Cortana should be teach artificial intelligence to assist our people.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  6. Improved customer communications


    1. Engineers need to identify what the customer's issue is and always come back to the customer until it is solved. For example, Windows 10 updates are repeatedly failing so make sure the customer has a solution to enable them to gt working system again.

    2. Other companies let support staff toggle the customers' assistive technology on and off so the customer can hand over their PC to the engineer with no blips.

    3. Support staff on the Disability Answers Desk need to be better trained in the needs of visually impaired customers. I use 3rd party magnification software to give me access…
    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Accessibility Webinar  ·  Flag idea as inappropriate…  ·  Admin →
  8. Offer a customisable scroll bar for use in all Window applications

    After moving back to a PC / Windows after Apple ignored requests to reinstate the "traditional" scroll bar with a normal width, and up/down arrows, I was so happy to find that I can edit the Windows Registery to increase the width of the vertical and horizontal scroll bars.

    Please Microsoft, add the ability to have both the up/down arrows to either and of the scroll bar, change the width, and change the colour of the scroll bar, and the arrows to the Control. Panel.

    This would greatly improve accessibility to all applications.

    Thank you!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make it impossible for software developers the have thin, "no up/down arrows" Apple macOS inaccessible scroll bars in Windows software

    I switched back to a Windows PC after 15 years of Mac ownership because Apple's post Mac OS X 10.6.6 scroll bars were reduced in width, and had their up/down arrows removed. This was a major accessibility / ease of use mistake. Over the years, the negative online comments have persisted.

    To my dismay, Postbox Inc, whose e-mail client I have a lifetime license for have released Postbox 7 for Windows - with Mac style inaccessible scroll bars. Postbox Inc claim that people called for this change, and worryingly, refuse to acknowledge that it has accessibility implications.

    Please Microsoft, make…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make the word prediction offered by the onscreen keyboard available to hardware keyboard users

    The word prediction offered by the onscreen keyboard is excellent, and as a Springboard PC-1 keyboard user, and being a word prediction user, I feel that this prediction should be available in a vertical numbered 1 to 9 list. It should have easy to edit vocabulary files, with the option of verbal output of selected words. This alerts the user to the selection of an incorrect word being selected by pressing 5 instead of 6 for example. It should work in any application.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  11. Having both Mic & CloseCaps to work together with gaming mode.

    Having a Mic to work alongside with the Close-Captions in a real-time effect in a squad-based gaming-modes. This would open up an whole new frontier for those who are deaf and HH like me, who rely on visuals as we tend to use an different perceptive in gaining, In what as some would say is a loss...becomes a gain. thank you for reading this...

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Windows Speech Recognition  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1.{Plastic-glasses}For those who need Close-Captions wear them in a movie theater..the captions will show on the bottom, while watching ...

    1a).Imbedded within the filming on the bottom is the Close Caption...but it is liken to the testing of a person with being "color-blind". 1b).You will need to wear the plastic glasses to see the imbedded CC all the while watching the Close Captions in an hearing world. Called "SeaCaps" on the glasses. take them off you would see the movie without the close-captions.
    2). This would be a MAJOR breakthrough in a ever so changing world of technology. Also, think of the many foreign languages we have in this world...

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Seeing AI  ·  Flag idea as inappropriate…  ·  Admin →
  13. Purchase the JAWS and ZoomText divisions of Vispero and integrate them into Microsoft and Microsoft products.

    Microsoft should consider purchasing the ZoomText and JAWS divisions of Vispero in order to integrate them into the Microsoft accessibility team. These divisions of Vispero already produce software that is exclusive to Windows, and this is the next logical step in making Windows accessible for everyone. This would add a lot of talented folks to the Narrator, Magnifier, and Disability Answer Desk teams.

    There would be no more need for teams from Microsoft and Vispero to communicate back and forth on accessibility issues. Everything would be done in house, similar to how Apple implements accessibility on their devices and systems.…

    17 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  14. Hi it is fantastic that Microsoft are now taking access for all so seriously. These developments are life changing for many.

    Many of your ideas related to one type of disabilty. However many people experience multiple disabilities and the products mentioned don’t seem to take this into consideration. Even this like for those experiencing heating impairments. You are using written captioning. Many people who are profoundly deaf struggle with the written word and would benefit from signing being incorporated into any technology they use. Also those who use their eyes to access technology, this is phenomenal but again many people will struggle with this because of stigmatisation etc or the pupils just not being picked up properly. What is the solution…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Seeing AI  ·  Flag idea as inappropriate…  ·  Admin →
  16. My Microsoft word is set up for the visually impaired , i can set the font size cant make taskbarslarger PLEASE TRY 2 fix it

    Make icons in task bars in windows word doc & outlook emails Larger , I had to cancel outlook yesterday I am visually impaired everything across the top & down the left side were invisible to me .

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Outlook - Office Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  17. Eye Control Settings - Autism - Keyboard Customization

    First of all,thanks to Microsoft for coming up with Eye Control accessibility feature. I am working on using this with my autistic son who is currently using RPM techniques (Rapid Prompting Technique) to communicate. Ex: https://www.youtube.com/watch?v=6c05Qq5WQew

    Here are some suggestions that could help try and adopt for kids with autism.

    Please provide keyboard customization including
    1) Keyboard with fewer options: Initial display could have options of A-I, J-R, S-Z or Numbers; Upon selection display the corrsponding limited set of keys.

    Ex: <a rel="nofollow noreferrer" href="https://growingkidstherapy.com/wp-content/uploads/2018/04/GKTC_Black_Set-of-3-Stencils.png">https://growingkidstherapy.com/wp-content/uploads/2018/04/GKTC_Black_Set-of-3-Stencils.png</a>
    
    <a rel="nofollow noreferrer" href="https://growingkidstherapy.com/wp-content/uploads/2018/04/GKTC_Stencils-All.png">https://growingkidstherapy.com/wp-content/uploads/2018/04/GKTC_Stencils-All.png</a>

    2) More dwell time options (time input?)
    3) Option to eliminate…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Windows Eye Control  ·  Flag idea as inappropriate…  ·  Admin →
  18. Exempt word prediction applications from application sandboxing

    I have been using word prediction software for over two decades, have beta tested, and had an article published on it's appropriate use.

    It was always taken for granted by myself and friends who also have CP never questioned it’s future. It always worked in ANY active application, something taken for granted.

    Now, with the advent of the "sandboxing" of applications, use of word prediction is hit and miss. As I only have very limited use of speech recognition and a very slow keyboard rate, this is deeply concerning.

    Microsoft, you know that WordQ 5 and Soothsayer are the big…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  19. Totally redesign Windows Sticky Keys

    I can no longer use Windows Sticky Keys. (compared to macOS, it isn't clear what operator keys is active) and whether it is for one key press or permanent.

    Please, please Microsoft, change this to a clear on screen / audible indication of what operator key is active, and for how long.

    This is a very pressing problem!

    Sarah

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Ease of Access  ·  Flag idea as inappropriate…  ·  Admin →
  20. add dark screen/ screen shade feature on Narrator

    PLEASE add screen shade featur where the screen goes black and sited person can not see the screen it will save the battery life of laptop

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Windows Narrator  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base