Microsoft Accessibility Feedback

Welcome to Microsoft’s Accessibility Feedback forum. We are very interested in learning more about what products, features, and tools will delight our customers. Please share your ideas with us and remember to vote for ideas posted by others that you also think are great.

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  1. Text selection commands don't work in Scan Mode

    I have posted this to the Windows Insider Feedback Hub, but I thought it wouldn't hurt to post this here as well. When reading text in Scan Mode, it is impossible to use standard Windows text selection commands to select text. This would be very useful in all sorts of places. For example, I could select and copy the text from an error message or text from a website.

    13 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Side scroll bars need a resizing action for users with nerve damaged hands.

      I have moderately damaged nerves in my right wrist that cause my 3 fingers on my hand to be drawn inward like a hook. On top of that, whenever I use that hand, I have micro spasms that give little jerking motions to my hand while trying to use a mouse which gives me limited control over the mouse pointer. Due to the spasming, smaller items are very difficult to use. Since the side scroll bars have been narrowed in your products, it is extremely difficult to use them with my condition. Adding a sizing function to allow widening the…

      6 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello Lester,

        Thank you for your input on this. We will forward this to one of our product managers to see if we can facilitate a solution for you regarding scroll bar size. Once we have more information, we’ll get back to you with further information.

        Thank you for reaching out to us and if in the future we can be of further assistance, don’t hesitate to contact us.

        Sincerely,

        The Microsoft Disability Answer Desk team.

      • Add a greater range of dwell times for the onscreen keyboard to increase speed

        I type with a combination of a trackball and onscreen keyboard. However, I have to use a third party keyboard (which could go away at any time) because the dwell time on the Windows keyboard is excruciatingly slow even on the fastest (.5 s) setting. On the third party keyboard I can type almost instantly with a dwell time of 200 or 300 ms. Why not refine the range of dwell times?

        7 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Amy,

          Thank you for contacting us at the Disability Answer Desk. This is a very interesting issue. However to help you further, we need further information regaring the third party software yo are using, on what oporating system, and application or applications you may be using as well.

          Than you for reaching out to us, and we’ll do whatever possible to resolve your situation.

          Sincerely,

          The Microsoft Disability Answer Desk team.

        • 5 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Put the font size & font color control back into Outlook!

            Not everyone has 20-20 vision. Some people need to make the letters bigger in email. Light grey color on white back ground is a nightmare! Also, if you want to make a big improvement.... give us the option to change this awful WHITE back ground into a softer color, so it isn't so ******* the eyes. This is just awful.

            15 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hello,

              Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

              Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

              Sincerely,

              The Microsoft Disability Answer Desk Team.

            • Change Outlook color schemes

              The color scheme in Outlook 2016 does not provide enough contrast for some features, such as highlighting out of office or busy days. This is especially true for the "dark grey" office theme - where the ooo days show up as a whiter shade against a light grey background - impossible to see in the month view. Getting away from the pastel colors would help.

              15 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hello,

                Thank you for reaching out to us at the Disability Answer Desk. This is something that we are currently working on and investigating solutions to improve contrast themes in our software. Our Project Managers are aware of this and we will get back to you as soon as there are more details available.

                Again, thank you for reaching out to us. And if in the future, you have further issues, questions, or comments, please let us know.

                Sincerely,

                The Microsoft Disability Answer Desk Team.

              • The scan mode ought to switch on or off automatically depending on input field, e.g. switching off scan mode when encountering editable fiel

                The scan mode ought to switch on or off automatically depending on input field, e.g. switching off scan mode when encountering editable field. I prefer Narrator handling web pages as is handled by System Access screen reader.

                5 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello,

                  THank you for contacting us about this issue. We will forward this to the product manager in charge of Narrator to see if we can get a fix implimented for you.

                  One question: Are you experinencing this with only one browser such as IE 11 or Edge?

                  Again, thank you for reaching out to us about this as it’s our missionto help those with disabilities use our products more effectively.

                  Sincerely,

                  The Microsoft Disability Answer Desk team.

                • Add a command or toggle to disable Narrator speech and sounds.

                  There needs to be a way to disable Narrator speech and/or sounds. This is especially true now that we have braille support. Currently, I have to mute the entire system to have a silent braille experience.

                  7 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi Chris,

                    We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

                    One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

                    Thank you,

                    The Microsoft Disability Answer Desk team.

                  • Different notification sounds for different apps

                    In the Windows Mobile version, you can assign completely different sounds to different apps. I would like that be made for the PC version. I can tell what notification would be by the sound. For my phone, I have different sounds for different types of things. For example, "You have an appointment." for the calendar. For mail, "New mail" and for Maintenance and Security, an alarm sound.

                    14 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello,

                      This sis a very interesting idea you’ve proposed. In Windows some apps let you customize alerts for some of their functions, but not all becuase it’s dependant on registry entries.

                      I’ll go ahead and forward this to the product manager for further review and get back to you with any further updates.

                      Thanks again for reaching out to us; and in the future, if there’s anything else we can do for you, please let us know.

                      Sincerely,

                      The Microsoft Disability Answer Desk team.

                    • Please provide tips on using Pivot tables in Excel with screen readers. Pivot tables are one of the most powerful features in Excel.

                      Pivot tables provide a superb feature set for analyzing data without having to develop complex formulae involving many ranges of data. I use a screen reader and am just starting to learn about them and am finding them wonderful, fascinating, and extremely useful. Sadly, screen reader vendors provide no information on pivot table use, and I believe that their lack of use by blind individuals stems from the fact that blind people don't learn about them, so they are never used. I think Microsoft has a wonderful opportunity here to expose information about one of the unsung heroes of Excel,…

                      7 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello,

                        Thank you for reaching out to us about this issue. Another unother user has approached us about this very same situation, and we are having our engineering teams look into this.

                        Thank you for contacting us, and if there is anything else that we can be assistance with in the future, don’t hesitate to let us know.

                        Sincerely,

                        The Microsoft Disability Answer Desk team.

                      • Add how-to's on your PowerPoint support pages for math and animation accessibility

                        At work we're picking up bits and pieces all over the web about the best way to make PowerPoints accessible-- specifically for math, tables and animations. We're currently getting some info from MathType/Design Science but this could be on the support pages. We're finding that
                        - MathML is good BUT
                        - there's an option to add alt text, some users are requesting it, others are saying it shouldn't be added to the Math OLE (turns out it seems to depend on screen reader)
                        - Animations where a user action adds more bits of math to a single slide-- can't consistently…

                        8 votes
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                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello Mallory,

                          This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

                          We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

                          Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

                          Sincerely,

                          The Microsoft Disability Answer Desk team.

                        • Improve contrast/color schemes for Microsoft Office 2010 and newer

                          The ribbon menus need another option that provides more contrast and easier to see icons for Low-Vision users. The current shades of gray, and small size are very frustrating for our low-vision students. We really miss the Office 2003 menu styles and color schemes which provided greater contrast.

                          28 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Cheryl,

                            Thank you for contacting us at the disability Answer Desk with this concern. We are currently tacking this concern as it’s been brought up concerning some of our other products. In the meantime, we are following up with our Product Managers to get an ETA of when a solution will be implemented. When we receive more information, we will post it here first.

                            Thank you again for reaching out to us for your accessibility related concerns.

                            Sincerely,

                            The Microsoft Disability Answer desk Team.

                          • Allow users to DISABLE animations in SharePoint OnPrem 2016 HoverCards

                            I find ALL on-screen animation makes me physically nauseous, so turning ALL animation off is extremely important to me.
                            Erin Williams in CELA tells me that it is not currently possible to switch off the animation in HoverCards in SharePoint OnPrem 2016: which makes the product unusable for me. Please make disabling animation in SharePoint a GLOBAL and USER SELECTABLE (i.e. not IT department) option.
                            And: can Microsoft PLEASE STOP animating everything in every app "because we can?" Edge is now unusable because of that, also large portions of Windows10. Animation, so-called "smooth" scrolling, and similar abominations are NOT "cool"…

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add an Outlook profile flag for users who need accessible e-mails

                              Allow users to self identify via their Outlook/Exchange profile that they need accessible e-mail sent to them.
                              This would notify senders when the receiver has flagged that they need to receive e-mail in an accessible format and would prompt the sender to run the accessibility checker on their message and attachments before sending the message to the receiver who self identified via their profile.

                              5 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi Cory,

                                This is an interesting suggestion in that it does make sense to alert the recipient of the fact that a disabled person is emailing them and needs some compensation to see a replied email. The tricky thing is that not all users use Microsoft products for email correspondence. Thus iin order to make this universal, there may have to be something implemented into the email protocols such as IMAP, SMTP or POP protocols.

                                However, this will be forwarded to the appropriate project manager to get additional feedback on this suggestion.

                                Thank you for reaching out to us; and if you have any further issues or suggestions related to accessibility, please let us know.

                                Sincerely,

                                The Microsoft Disability Answer Desk Team.

                              • 7 votes
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                                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello Matt,

                                  Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

                                  I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

                                  In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

                                  Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk.

                                • Improve magnification - make it more Apple like

                                  Would be great to have similar magnifying features like there are in mac os x:
                                  - GPU enhanced magnification (not only in full screen mode) to make everything more smooth.
                                  - Make desktop scrollable rather than reducing the space in "docked mode".
                                  - Add an option to center the mouse in the zoom area (full screen mode).
                                  - Add a shortcut to quickly enable/disable zoom without having to close magnify.exe.
                                  - Dual monitor support:
                                  - desktop expansion
                                  - clone (zoomed)
                                  - clone (1x - with no zoom)

                                  3 votes
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Artur,

                                    Thank you for taking the time to reach out to us with your specific suggestions. At this time, I’m in contact with the Project Managers to get an idea of what’s been implemented and what is planned. Once I have concrete answers, I’ll get back to you.

                                    Thanks again for your input.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                  • add refreshable braille display device support

                                    We are the refreshable braille display device manufacture, and we want add the device to the Windows 10. This device will help the visually impaired people use the Windows 10 very easily!

                                    7 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello Mo,

                                      Thank you for reaching out to us with your question as we are focused on making our products more accessible to the disabled community.

                                      We do have oquestion: Are you using LibLouis Braille Library for Braille support in the development of your drivers?

                                      Thank you,

                                      The Microsoft Disability Answer Desk team.

                                    • enable narrator to work with echoing text that has been dictated

                                      Make narrator echo back dictated text using Windows speech Recognition so that blind people who have limited use of their hands can take advantage of both features.

                                      16 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Improve Windows Ink Workspace

                                        First off add multiple monitor support. Currently, when you hit the Ink Workspace button, the app will only open on your 'main' monitor. There seems to be no way to sketch on anything on the second monitor connected. You can do this with the Snipping Tool provided by Windows so why use Ink Workspace???

                                        2nd, please add the ability to adjust the ruler without touch support? Maybe I'm missing something but I cant seem to figure out how to move the ruler from its initial position. I am guessing you need to use multi-touch gestures to maneuver the ruler which…

                                        10 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Mike,

                                          Thank you for reaching out to us on this issue. Currently, I’m reaching out to some of the product owners of Windows Ink to do additional background research to see if we can give you a solution to your issue. In the meantime, if you have further information to offer to help us further assist you, you are more than welcome to post additional comments on the forum.

                                          As always we are here to assist those who have disabilities in using our products as each and every person is a valued customer.

                                          Again, thank you for your posting and we we’ll get back to you with updates as soon as they made available to us.

                                          Sincerely, the Microsoft Disability Answer Desk.

                                        • Color Options feature for Color Blind people on Outlook 2016

                                          I can't differentiate between an Available Slot and Tentative one when I access Calendar on the Outlook 2016; have to set theme to Black as workaround, but that makes working on Outlook Calendar worse. I have to strain my eyes day in and out for differentiating colors; even though I'm colorblind, can someone help me please !

                                          7 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Andries,

                                            We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

                                            Thank you,

                                            The Microsoft Disability answer Desk team.

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