Microsoft AccessibilityAdminMicrosoft Accessibility (Team Manager, Microsoft Accessibility)

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  1. 5 votes
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      1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

      Hello Molly,

      This is a very goos suggestion. We’ll forward this on to our product managers and see if we can get this implimented for you. We’ll also keep you up to date with any developments.

      If there is anything else we can do for you, please feel free to reach out to us.

      Sincerely,

      The Microsoft Disability Answer Desk team.

      Hi Molly,

      In doing further research and correspondence with our developers, they came back with a site that you might find helpful with regards to yor request.

      Have you looked at existing Win10 help for Snipping tool @ https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots

      If this doesn't solve your issue, please let us know.

      Thanks for reaching out to us; and if there is anything further we can assist you with, feel free to reach out.

      Sincerely,

      The Microsoft Disability answer Desk team.

    • 2 votes
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        2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

        Hello Mark,

        Thank you for contacting us at the Disability Answer Desk with your suggestions. we apreciate the time and detail you’ve put into them. We will forward this on to our product managers for further consideration and will get back to you when a fix and or implimentation for these features is in place.

        Thank you again for contacting us, and if there is anything further we can do for you,please feel free o reach out to us again.

        Sincerely,

        The Microsoft Disability answer Desk team.

        Hi Mark,

        Can you provide us some feedback on this question?

        Following up on this… we weren’t able to repro the footnote bug. Are you sure the customer is using O365 and has enabled VO to follow their cursor in their device settings?

        Thanks,

        The Microsoft Disability Answer Desk Team.

      • 3 votes
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          1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

          Hello Mark,

          Thank you for contacting us at the Disability Answer Desk with your suggestions. we appreciate the time and detail you’ve put into them. We will forward this on to our product managers for further consideration and will get back to you when a fix and or implementation for these features is in place.

          Thank you again for contacting us, and if there is anything further we can do for you, please feel free o reach out to us again.

          Sincerely,

          The Microsoft Disability answer Desk team.

          Hi Mark,

          I heard back from the Product Manager and she says that this issue is not all that clear. Can you give us some more detail as to the issue you're finding here?

          Thanks,

          The Microsoft Disability Answer Desk team.

        • 10 votes
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            2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

            Hello Andy,

            Thank you for contacting us about this suggestion. We are constantly in the process of improving the accessability of our products and welcome ou r input. We willforward this onto our product oner and get back to you with details regarding the fixes that are implimented.

            If in the future, you have any other comments, questions, or issues, feel free to reach out to us.

            Sincerely,

            The Microsoft Disability Asnwer Desk team.

            Hi Andy,

            I have a question that our developers are asking: Can you please help us by letting us know the Visio version number and the screen reader being used by the customer?

            Thanks,

            The Microsoft Disability Answer Desk team.

          • 6 votes
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              2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

              Hello,

              Thank you for reaching out to us about this issue. Another unother user has approached us about this very same situation, and we are having our engineering teams look into this.

              Thank you for contacting us, and if there is anything else that we can be assistance with in the future, don’t hesitate to let us know.

              Sincerely,

              The Microsoft Disability Answer Desk team.

              Hello,

              We forwarded your request to our product development team and they would like to know the answer to the following question and whether this suggestion also works for you:

              Do we know what builds the users are working with?
              I’ve attached a workbook that has data you can make a pivot with
              Press Alt then N then V to bring up the dialog. Pressing enter should be enough to create a pivot at that point.

              Again, thank you for contacting us, and if we can be of further assistance, please feel free to contact us.

              Sincerely,

              The Microsoft Disability Answer Desk Team.

            • 16 votes
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                3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                Hello Barrie,

                This is a pretty good suggestion which makes sense. We’ll forward this on to our product managers for further consideration and keep you up to date on any further developments around this.

                Again, Thank you for reaching out to us; and if there’s anything else we can help with in the future, let us know as we’re willing to help.

                Sincerely,

                The Microsoft Disability Answer Desk team.

                Hi Barrie,

                That's also a good suggestion. We recommend, since you're making an addition suggestion for Mac, go ahead and submit a separate suggestion for that as it would technically be for another product platform. That way we can track each suggestion individually.

                Thanks again,

                The Microsoft Disability Answer Desk team.

              • 6 votes
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                  3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello Molly,

                  I’m not sure exactly what you are referring to as it appears you are aking about resizing text in the IM window. This is easy to do.

                  1. First in the Skype session, click on the IM icon at the lower left of the screen.
                  2. At the lower-right hand side of the window, click the icon that looks like “…”.
                  3. From the menue that appears, select, “IM Text Size”.
                  4. There you can select the percentage of size of text to display in the IM window.

                  With regard to the other isue, are your referring to zooming inon a shared screen or destop? If not, can you give us the exact scenario that is cuasting the difficulty?

                  Thank you for contacting us, andif there is anything further we can do for you, please feel free to reach out to us.

                  Sincerely,

                  The Microsoft Disability Answer Desk…

                  Hi Molly,

                  I talked to one of our product managers about your comment and wanted to relay the following:

                  Skype for Business today has limited controls over the size of shared content:

                  • There is a button to toggle between “fit to window” and “actual size”. Actual size will display the shared content at the same pixel resolution as the shared screen. If the sharer has a high resolution screen, this can make things larger.
                  • There is a full-screen command that makes the SfB window fill the screen and moves the call control buttons into a Windows 8-style app bar. The area where shared content is displayed gets larger in this mode.

                  I do agree that a zoom feature would be most welcome for all users.

                  We'll keep you updated as to the release of this new feature as it's being looked into.

                  In the future, if you have any comments, suggestions, issues, or questions, please feel free to reach out to us.

                  Sincerely,

                  The Microsoft Disability Answer Desk team.

                  That's what I figured. I wanted to be sure that's exactly what you were saying. I'll forward this to one of our product managers for further review on this.

                  Thanks again for contacting us at the Disability answer Desk; and if there is anything we can do for you in the future, please feel free to reach out to us.

                  Sincerely,

                  The Microsoft Disability Answer Desk team.

                • 7 votes
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                    1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello,

                    Thank you for contacting us with your feature request. we are currently investigating on how to impliment this and will keep you up to date as far as the progress made.

                    Thank you for contacting us, and if there is anything further we can do, please feel free to reach out to us.

                    Sincerely,

                    The Microsoft Disability Answer Desk tearm.

                    Hello,

                    We are looking into your suggestion and would like to ask you a question for further clarity. Are you already using Narrator’s automatic language switching (he doesn’t say). If so, can he share an example scenario?

                    Sincerely,

                    The Microsoft Disability Answer Desk team.

                  • 6 votes
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                      12 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello Kay,

                      Thank you for reaching out to us with your suggestion. In order to help you further, we would like some more specifics as to what you looking for. As you may no, with Word and PowerPoint, that there are ribbons that are dedicated to shapes. Now there is a way to set up macros that will produce the same effct of what you’re generally looking for. However, I’m gathering that this would be too cumbersome. So is it safe to assume that you’re looking for actual hardware to handle this functionality? If that’s the case, can you give us more specifics as to what the dificulties you’re encountering are and what you want to see, so we can investigate this further?

                      Again, thank you for reaching out to us with your suggestion. It’s our mission to help those with verious disabilities to access our products with greater ease…

                      You're welcome, Kay, we're more than happy to help. Also to keep track of other improvements to the software, you can go here: https://support.microsoft.com/en-us/products/windows-accessibility?os=windows-10

                      Thank you again,

                      The Microsoft Disability answer Desk team.

                      Hello,

                      We wanted to drop you a quick updatae and let you know that we talked to our product team and they are working on implimenting your suggested feature into a future update. We'll keep you psted when this does come available.

                      As always, if we can be of further assistance to you, please feel free to reach out to us.

                      Sincerely,

                      The Microsoft Disability answer Desk team.

                      Hi Kay,

                      Unfortuanately I don't have an answer for a release date for that feature. I can tell you that we are looiking into it, but there's also time to develp and integrate as well as test the feature; and as of yet, I don't have a timeline for you. However, we will let you know when this feature becomes avaialable.

                      Sincerely,

                      The Microsoft Disability Answer Desk team.

                      Hi Kay,

                      Sfwiftkey! Yes, For sme reason I had blanked on that term until you mentioned it. Yes, we do have other suggestions logged which is currently being investigated as to how to best deploy that feature. If this is what you are looking for, then we can update you as to when it is released.

                      Thanks again,

                      The Microsoft Disability Answer Desk team.

                      Hi Kay,

                      So if I'm reading your response correctly, you're looking for something that is pretty much the same as a swipe keyboard on a smartphone where instead of lifting fingers to go from one key to another, all you have to do is slide your finger to the next key, pause, and that character is typed.

                      Is this what you are talking about?

                      Thanks again,

                      The Microsoft Disability Answer Desk Team.

                      Hi,

                      This is a relatively new idea that you posted. So wat we're asking is, what applications are you wanting to use this for? If someone were to drop one in your lap right noew, how would you use it?

                    • 21 votes
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                        3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello,

                        Thank you for the detailed description of the enhancement you are looking for. In reproducing this scenario, it merits the attention of our product engineering team. This may already be in the works as simular suggestions have been made, so it is possible that a solution may be soon implemented and released. Nonetheless, your comments will be forwarded. We’ll also let you know when further information pertaining to this becomes available.

                        Thank you for contacting us, and in the future, f there’s something additional we can provide with regards to accessibility, please feel free to reach out to us.

                        Sincerely,

                        The Microsoft Disability Answer Desk Team.

                        Hello,

                        I had a chance to talk to our engineering team in charge of Magnifier. They are looking into making this feature a part of a future release. Once this comes out, we will let you know.

                        Again, thanks for contacting us about your feature request.

                        Sincerely,

                        The Microsoft Disability Answer Desk team.

                      • 5 votes
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                          3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi Les,

                          Thank you for reaching out to us about your issue. In order to help you out effectively, can you provide us with the following:

                          What version of PowerpOint are you using? Is it a part of Office 2016, or Office 365 online?

                          What screen reader are you using in order to read the presentations?

                          Also, what are the steps to reproduce your problem in detail?

                          We look forward to assisiting you with your issue; and in the future, if there is anything else we can help you with, please feel free to reach out to us.

                          Sincerely,

                          TheMicrosoft Disability Asnwer Desk team.

                          Hi Les,

                          Yes, this feature is being developed and will be released soon. Her is the feedback from one of our product owners:

                          1. If the user goes to Outline View, they can get the text in placeholders read to them. Note that this will not read out all text in shapes and textboxes that are not placeholders.

                          2. We are planning a feature that will read out the text in all placeholders + Textboxes.

                          We hope this helps. Let us know if there's anything further that you need.

                          Sincerely,

                          The Microsoft Disability Answer Desk team.

                        • 6 votes
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                            1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Andy,

                            We wanted to follow up with you to let you know that your suggestion is planned for a future release. When it becomes available, we'll announce it and let you know.

                            In the future, if we can be of further assistance, please feel free to reach out to us.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                          • 15 votes
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                              3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello Karl,

                              Thank you for alerting us with this issue. You’re correct inthat without the resizing or font change option, it can make it difficult to see the desktop icons. Therefor, I’ll forward this on to our product managers to get this issue raised and possibly resolved.

                              Again, thank you for reaching out to us about this.

                              Sincerely,

                              The Microsoft Disability answer Desk team.

                              Hi Karl,

                              We wanted to follow up on your post. Currently we are working on a solution and will let you know when it becomes available. In the meantime, the way to change the font/icon size is to change it in Settings. Settings > System > Display > “Change the size of text, apps, and other items”

                              Best,

                              The Microsoft Disability Answer Desk team.

                            • 7 votes
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                                4 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello,

                                Thanks for contacting us at the Disability Answer Desk.

                                In answer to your comment, we would like to know what version of Windows you are using. Are you using Windows 10, with the Ease of Access Tools, or are you using another version of Windows with the screen magnifier?

                                In the meantime, I’ll forward your suggestion on to our product teams, as this would make a great deal of sense for someone who is both visually impaired, but also has motor skill related disabilities.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                                Hello,

                                I got some additional feedback from the engineers who are developing this feature and wanted know if any of this helps in your situation:

                                So looks like the customer is asking two things:

                                1. The ability for Magnifier to follow the cursor
                                Comments: Magnifier already has this functionality, or are they referencing something different?

                                2. The ability for Magnifier to move continuously with the pointer
                                Comments: We're looking into this being included with a future release and will let you know when that comes available.

                                Thanks,

                                The Microsoft Disability Answer Desk Team.

                                Hello,

                                Sorry it's taken a bit to get back to you. We've had an deluge of forum posts to respond to.

                                In reference to your question, there is a way to get the full screen magnifier to follow the mouse cursor, and keyboard foci. All you need to do is the following:

                                1. Open the Windows Magnifier.
                                2. Click the Options icon (the little gear to the right in the window).
                                3. Under 'Tracking', You'll see "Follow the mouse pointer", "Follow the keyboard focus", and "Have Magnifier follow the text insertion point".
                                4. You can click on any of these options to get the magnifier to follow any, a combination of, or all of those options as they're check boxes.

                                Try that and see if this works for you.

                                Sincerely,

                                The Microsoft Disability Answer Desk Team.

                                One other question for you. I take it that this is Magnifier that comes with the Windows Ease of Access Tools?

                                Hi Debbie,

                                Thank you for getting back to us on this issue. The information you provided is very helpful to us in helping you and others with this concern. We will forward this to our product development teams so they can integrate this feature.

                                If you have anything else to bring to our our attention in the future, please feel free to contact us again, and we'll be happy to serve.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • 12 votes
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                                  2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi Chris,

                                  Thanks for getting back to us on this. We'll take a look into this and get back to you when a solution is made available.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk team.

                                • 7 votes
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                                    2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Chris,

                                    We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

                                    One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

                                    Thank you,

                                    The Microsoft Disability Answer Desk team.

                                    Hi Chris,

                                    Thank your for that added information. Let me check with the product manager to get their feedback on this. We'll get back to you with either a fix or at least to let you know of our findings and any applicable details.

                                    Thanks for reaching out to us,

                                    The Microsoft Disability Answer Desk team.

                                  • 4 votes
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                                      1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi Cory,

                                      This is an interesting suggestion in that it does make sense to alert the recipient of the fact that a disabled person is emailing them and needs some compensation to see a replied email. The tricky thing is that not all users use Microsoft products for email correspondence. Thus iin order to make this universal, there may have to be something implemented into the email protocols such as IMAP, SMTP or POP protocols.

                                      However, this will be forwarded to the appropriate project manager to get additional feedback on this suggestion.

                                      Thank you for reaching out to us; and if you have any further issues or suggestions related to accessibility, please let us know.

                                      Sincerely,

                                      The Microsoft Disability Answer Desk Team.

                                      Hi Cory,

                                      I wanted to give you a quick follow-up to let you know that we are indeed looking into your suggestion. We don't have specific plans as far as when this will be implemented, but will let you know as soon as it's available.

                                      If there's anything else we can do for you in the future, please let us know.

                                      Sincerely,

                                      The Microsoft Disability Answer Desk Team.

                                    • 15 votes
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                                        10 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi Karl,

                                        First our apologies about the miscommunication on this issue.

                                        In order to help you further with this concern, are you using any utilities that clean various caches such as CCleaner, or another utility that clears window sizing or position caches? If so, can you change the settings so that is not cleared. If you are not, please let us know as well, so we can further investigate this issue and pass it on to the appropriate team for future resolution?

                                        Thank you,

                                        The Microsoft Disability Answer Desk Team.

                                        If this issue is indeed hindering your disability then we can pass it on. No harm if it’s not, issues will be triaged on number of votes/impact anyway and it lets the customer know we care and are listening.

                                        The thing is that this is a forum for disabled customers to post accessibility issues to. Unfortunately, when reviewing your post, this doesn't fall under the guidelines of disability assistance. That's why we forwarded the support page.

                                        If in the future you have a disability / accessibility related issue, question, or suggestion, we will be more than happy to help out.

                                        Thank you.

                                        The Microsoft Disability Answer Desk team.

                                        Yes I did. Sorry.

                                      • 17 votes
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                                          4 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello Neil,

                                          Thank you very much for your suggestion. as you may know, we are working diligently to offer more accessibility functionality to our products.

                                          What version of Word are you using? Is it Office 365, or 2016, or another version? Please let us know so we can forward your suggestions to the appropriate product team, so we may expedite your issue.

                                          Thank you,

                                          The Microsoft Disability Answer Desk team.

                                          Hi Neil,

                                          That is indeed an interesting idea. I'll go ahead and send this on to one of our project managers who is in charge of Office 2016 and Office 365. In adddition, we'll keep you upt to date on this forum as to any implimentation plans.

                                          Thanks again,

                                          The Microsoft Disability Answer Desk Team.

                                          Hi Loma,

                                          Thank you very much for that information. At this point we would highly recomend upgrading to Office 365 or Office 206 as Office 2007 is nolonger in the support cycle by Microsoft. With Office 365 and Office 2016, we've been developing these versions with greater ease of access in mind. Thus it would likely solve the issues you're having with Office 2007.

                                          If we can be of further assistance, please reach out to us.

                                          Thank you,

                                          The Microsoft Disability Answer desk team.

                                        • 8 votes
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                                            3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello Mallory,

                                            This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

                                            We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

                                            Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

                                            Sincerely,

                                            The Microsoft Disability Answer Desk team.

                                            Hi Mallory,

                                            Thank you for informing us of this new development. Yes, we definately encourage users to post their findings and solutions on the forum as that would help other users with the same or simular problems. Also this adds data to how we can improve future releases of our products as well.

                                            Thank you again for reaching out to us with your issue and letting us know what solution or solutions you found.

                                            Sincerely,

                                            The Microsoft Disability Answer desk team.

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