Microsoft AccessibilityAdminMicrosoft Accessibility (Team Manager, Microsoft Accessibility)

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  1. 4 votes
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      9 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

      Hello Kay,

      Thank you for reaching out to us with your suggestion. In order to help you further, we would like some more specifics as to what you looking for. As you may no, with Word and PowerPoint, that there are ribbons that are dedicated to shapes. Now there is a way to set up macros that will produce the same effct of what you’re generally looking for. However, I’m gathering that this would be too cumbersome. So is it safe to assume that you’re looking for actual hardware to handle this functionality? If that’s the case, can you give us more specifics as to what the dificulties you’re encountering are and what you want to see, so we can investigate this further?

      Again, thank you for reaching out to us with your suggestion. It’s our mission to help those with verious disabilities to access our products with greater ease…

      Hi Kay,

      Unfortuanately I don't have an answer for a release date for that feature. I can tell you that we are looiking into it, but there's also time to develp and integrate as well as test the feature; and as of yet, I don't have a timeline for you. However, we will let you know when this feature becomes avaialable.

      Sincerely,

      The Microsoft Disability Answer Desk team.

      Hi Kay,

      Sfwiftkey! Yes, For sme reason I had blanked on that term until you mentioned it. Yes, we do have other suggestions logged which is currently being investigated as to how to best deploy that feature. If this is what you are looking for, then we can update you as to when it is released.

      Thanks again,

      The Microsoft Disability Answer Desk team.

      Hi Kay,

      So if I'm reading your response correctly, you're looking for something that is pretty much the same as a swipe keyboard on a smartphone where instead of lifting fingers to go from one key to another, all you have to do is slide your finger to the next key, pause, and that character is typed.

      Is this what you are talking about?

      Thanks again,

      The Microsoft Disability Answer Desk Team.

      Hi,

      This is a relatively new idea that you posted. So wat we're asking is, what applications are you wanting to use this for? If someone were to drop one in your lap right noew, how would you use it?

    • 6 votes
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        1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Andy,

        We wanted to follow up with you to let you know that your suggestion is planned for a future release. When it becomes available, we'll announce it and let you know.

        In the future, if we can be of further assistance, please feel free to reach out to us.

        Sincerely,

        The Microsoft Disability Answer Desk team.

      • 12 votes
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          3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

          Hello Karl,

          Thank you for alerting us with this issue. You’re correct inthat without the resizing or font change option, it can make it difficult to see the desktop icons. Therefor, I’ll forward this on to our product managers to get this issue raised and possibly resolved.

          Again, thank you for reaching out to us about this.

          Sincerely,

          The Microsoft Disability answer Desk team.

          Hi Karl,

          We wanted to follow up on your post. Currently we are working on a solution and will let you know when it becomes available. In the meantime, the way to change the font/icon size is to change it in Settings. Settings > System > Display > “Change the size of text, apps, and other items”

          Best,

          The Microsoft Disability Answer Desk team.

        • 7 votes
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            4 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

            Hello,

            Thanks for contacting us at the Disability Answer Desk.

            In answer to your comment, we would like to know what version of Windows you are using. Are you using Windows 10, with the Ease of Access Tools, or are you using another version of Windows with the screen magnifier?

            In the meantime, I’ll forward your suggestion on to our product teams, as this would make a great deal of sense for someone who is both visually impaired, but also has motor skill related disabilities.

            Sincerely,

            The Microsoft Disability Answer Desk team.

            Hello,

            I got some additional feedback from the engineers who are developing this feature and wanted know if any of this helps in your situation:

            So looks like the customer is asking two things:

            1. The ability for Magnifier to follow the cursor
            Comments: Magnifier already has this functionality, or are they referencing something different?

            2. The ability for Magnifier to move continuously with the pointer
            Comments: We're looking into this being included with a future release and will let you know when that comes available.

            Thanks,

            The Microsoft Disability Answer Desk Team.

            Hello,

            Sorry it's taken a bit to get back to you. We've had an deluge of forum posts to respond to.

            In reference to your question, there is a way to get the full screen magnifier to follow the mouse cursor, and keyboard foci. All you need to do is the following:

            1. Open the Windows Magnifier.
            2. Click the Options icon (the little gear to the right in the window).
            3. Under 'Tracking', You'll see "Follow the mouse pointer", "Follow the keyboard focus", and "Have Magnifier follow the text insertion point".
            4. You can click on any of these options to get the magnifier to follow any, a combination of, or all of those options as they're check boxes.

            Try that and see if this works for you.

            Sincerely,

            The Microsoft Disability Answer Desk Team.

            One other question for you. I take it that this is Magnifier that comes with the Windows Ease of Access Tools?

            Hi Debbie,

            Thank you for getting back to us on this issue. The information you provided is very helpful to us in helping you and others with this concern. We will forward this to our product development teams so they can integrate this feature.

            If you have anything else to bring to our our attention in the future, please feel free to contact us again, and we'll be happy to serve.

            Sincerely,

            The Microsoft Disability Answer Desk team.

          • 9 votes
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              2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Chris,

              Thanks for getting back to us on this. We'll take a look into this and get back to you when a solution is made available.

              Sincerely,

              The Microsoft Disability Answer Desk team.

            • 6 votes
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                2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                Hi Chris,

                We do have a hot key to turn on and off Narrator. If you use the Windows Key and Enter, that should turn on and off Narrator.

                One clarifying question that I have though is are you using Narrator with the braille device, or are you using the device separately?

                Thank you,

                The Microsoft Disability Answer Desk team.

                Hi Chris,

                Thank your for that added information. Let me check with the product manager to get their feedback on this. We'll get back to you with either a fix or at least to let you know of our findings and any applicable details.

                Thanks for reaching out to us,

                The Microsoft Disability Answer Desk team.

              • 3 votes
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                  1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Cory,

                  This is an interesting suggestion in that it does make sense to alert the recipient of the fact that a disabled person is emailing them and needs some compensation to see a replied email. The tricky thing is that not all users use Microsoft products for email correspondence. Thus iin order to make this universal, there may have to be something implemented into the email protocols such as IMAP, SMTP or POP protocols.

                  However, this will be forwarded to the appropriate project manager to get additional feedback on this suggestion.

                  Thank you for reaching out to us; and if you have any further issues or suggestions related to accessibility, please let us know.

                  Sincerely,

                  The Microsoft Disability Answer Desk Team.

                  Hi Cory,

                  I wanted to give you a quick follow-up to let you know that we are indeed looking into your suggestion. We don't have specific plans as far as when this will be implemented, but will let you know as soon as it's available.

                  If there's anything else we can do for you in the future, please let us know.

                  Sincerely,

                  The Microsoft Disability Answer Desk Team.

                • 12 votes
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                    9 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi Karl,

                    First our apologies about the miscommunication on this issue.

                    In order to help you further with this concern, are you using any utilities that clean various caches such as CCleaner, or another utility that clears window sizing or position caches? If so, can you change the settings so that is not cleared. If you are not, please let us know as well, so we can further investigate this issue and pass it on to the appropriate team for future resolution?

                    Thank you,

                    The Microsoft Disability Answer Desk Team.

                    If this issue is indeed hindering your disability then we can pass it on. No harm if it’s not, issues will be triaged on number of votes/impact anyway and it lets the customer know we care and are listening.

                    The thing is that this is a forum for disabled customers to post accessibility issues to. Unfortunately, when reviewing your post, this doesn't fall under the guidelines of disability assistance. That's why we forwarded the support page.

                    If in the future you have a disability / accessibility related issue, question, or suggestion, we will be more than happy to help out.

                    Thank you.

                    The Microsoft Disability Answer Desk team.

                    Yes I did. Sorry.

                  • 15 votes
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                      4 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello Neil,

                      Thank you very much for your suggestion. as you may know, we are working diligently to offer more accessibility functionality to our products.

                      What version of Word are you using? Is it Office 365, or 2016, or another version? Please let us know so we can forward your suggestions to the appropriate product team, so we may expedite your issue.

                      Thank you,

                      The Microsoft Disability Answer Desk team.

                      Hi Neil,

                      That is indeed an interesting idea. I'll go ahead and send this on to one of our project managers who is in charge of Office 2016 and Office 365. In adddition, we'll keep you upt to date on this forum as to any implimentation plans.

                      Thanks again,

                      The Microsoft Disability Answer Desk Team.

                      Hi Loma,

                      Thank you very much for that information. At this point we would highly recomend upgrading to Office 365 or Office 206 as Office 2007 is nolonger in the support cycle by Microsoft. With Office 365 and Office 2016, we've been developing these versions with greater ease of access in mind. Thus it would likely solve the issues you're having with Office 2007.

                      If we can be of further assistance, please reach out to us.

                      Thank you,

                      The Microsoft Disability Answer desk team.

                    • 7 votes
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                        3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello Mallory,

                        This is a very good idea, and thank you so much for breaking down the details of what you’re looking for in reference to this issue. That helps us a great deal in investigating how we can make that feature more accessible.

                        We’ll do some more research to see how these solutions can be implemented and will get back to you with follow-up details as they become available.

                        Again, thank you for reaching out to us; and if in the future we can be of further assistance, please let us know.

                        Sincerely,

                        The Microsoft Disability Answer Desk team.

                        Hi Mallory,

                        Thank you for informing us of this new development. Yes, we definately encourage users to post their findings and solutions on the forum as that would help other users with the same or simular problems. Also this adds data to how we can improve future releases of our products as well.

                        Thank you again for reaching out to us with your issue and letting us know what solution or solutions you found.

                        Sincerely,

                        The Microsoft Disability Answer desk team.

                      • 6 votes
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                          1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello,

                          Thank you for contacting us with your suggestion. Can you provide some more specifics about what you are looking for, such as what Internet browser or application you’re using, gestures, keystrokes you’re using, etc. as well as what you would like simplified?

                          At Microsoft, we’re always interested and working to improve the user experience of our customers, especially those in the disabled community.

                          Feel free to respond to this thread, as we are closely monitoring the User Voice forum.

                          Thank you,

                          The Microsoft Disability Answer Desk team.

                          Hello,

                          Thank you for contacting us with your suggestion. Can you provide some more specifics about what you are looking for, such as what Internet browser or application you're using, gestures, keystrokes you're using, etc. as well as what you would like simplified?

                          At Microsoft, we're always interested and working to improve the user experience of our customers, especially those in the disabled community.

                          Feel free to respond to this thread, as we are closely monitoring the User Voice forum.

                          Thank you,

                          The Microsoft Disability Answer Desk team.

                        • 7 votes
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                            1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello Ralph,

                            Thank yo for reaching out to us with your valuable feedback. We definately appreciate your detailed feedback. This will be pased on to one of our Product Managares Once we recieve information on remediation efforts or when the fix will be published, we will post it here on this forum as a comment in response to the posting.

                            Thank you again for contacting us; and in the future, if we can be of help with any issue, question, or suggestion in regards to accessibility, please let us know.

                            Sincerely,

                            The Microsoft Disability Answer Desk team.

                            Hi Ralph,

                            I just got some feedback from our team and this is the update thus far:

                            1.the link to add subnets is not properly labeled. Bug currently under review and we'll have updates shortly regarding a fix
                            2. It is no longer possible to select the location. Is this for dropdowns for a location picker?
                            3. When pressing E, instead of looking for the last edit field Jaws telling me I'm not in a table. We're currently investigating this and will give updates as to further developpments.
                            4. Drop downs are not accessible. The lookup window isn't accessible. Dropdowns just became accessible and are on their way to making it to production.
                            5. Adding a site to site connection on the virtual network gateway. Unable to select a local network gateway. The blade appears blank. The testing team has been notified of this and we'll update when more information becomes available.
                            6. Adding a site to site connection on the virtual network gateway. Unable to select a local network gateway. The blade appears blank. Same response as 5.

                            Let me know if this helps.

                            The Microsoft Disability Answer Desk Team.

                          • 7 votes
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                              1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello,

                              Thank you for reaching out regarding your concern. We are currently working on making Visual Studio more accessible. Therefore I’ll forward your issue on to our product teams for further consideration. In the meantime, updates will be posted on this forum.

                              Thank you for contacting us.

                              The Microsoft Disability ANswer Desk team.

                              Hello,

                              Which version of Visual Studio are you referring to?

                              VS2017 is accessible (we test it)
                              VS2015 had some issues on the tree control. Can give more information?

                              Thanks.

                              The Disability Answer Desk team.

                            • 7 votes
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                                3 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello Matt,

                                Thank you for contacting us about your suggestion. In a way that makes sense to have a screen curtain for your Android device like the one that is found in Apple products.

                                I’ve submitted your feature request to one of our Product Managers for further review. we’ll post updates here as soon as further details become available.

                                In the meantime, one thing you can do is dim your screen all the way down as that would make it harder for others to read – especially at an angle.

                                Again, thank you for contacting us about this, and we will endeavor to resolve all issues that are raised.

                                Sincerely,

                                The Microsoft Disability Answer Desk.

                                Hello,

                                We at the Disability Answer Desk wanted to let you know that your suggestion is under review by product management. At this time there is no ETA as far as when this will be implemented.

                                Please stay tuned to this discussion as we'll post more information as it becomes available.

                                Sincerely,

                                The Microsoft Disability Answer Desk team.

                              • 6 votes
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                                  1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                  01/02/2017 [v-erstea]

                                  Hello Chris,

                                  Thank you for reaching out to us at the Disability ANswer Desk on the User Voice Forum. This is an interesting feature request and makes a lot of sense considering that verbosity settings are found on comparable products. I will contact the product manager for Narrator and follow up with him to see if this is something that is planned for a future release. Once I have an answer back, I’ll follow up with an update with regards to your suggestion.

                                  Thank you again for contacting us about this.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk team.

                                  Hello,

                                  We at the Disability Answer Desk wanted to let you know that your suggestion is under review by product management. At this time there is no ETA as far as when this will be implemented.

                                  Please stay tuned to this discussion as we'll post more information as it becomes available.

                                  Sincerely,

                                  The Microsoft Disability Answer Desk team.

                                • 8 votes
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                                    2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Jason,

                                    Thank you for contacting us at the Disability Answer Desk. In order to serve you better, can you tell us what version of Outlook you’re using such as Mac or Windows 32 or 64-bit, and what version of Jaws or other screen reader that you are using? That will allow us to get this issue to the appropriate product manager to get this resolved for you.

                                    Again, thank you for contacting us; and we will do our best to resolve this for you.

                                    Sincerely,

                                    The Microsoft Disability Answer Desk team.

                                    I rerproduced this for you and found a solution for you. When we did this we got the following result: I am not sure what your are specifically looking for here; this is what I get when I use the arrow to go left and right between days in my calendar:

                                    Day View, 3 total events, 8:00pm to 8:30pm Wednesday, January 4, 2017
                                    Day View, 3 total events, 8:00pm to 8:30pm Thursday, January 5, 2017
                                    Day View, 2 total events, 8:00pm to 8:30pm Friday, January 6, 2017
                                    Day View, 0 total events, 8:00pm to 8:30pm Saturday, January 7, 2017

                                    The date and the day of week are there.

                                    Now, the calendar does need to be in a specific view I believe to get this data; my calendar view is “Calendar view” and specifically day of week.

                                    Let me know if this works for you.

                                    The Microsoft Disability Answer Desk team.

                                  • 6 votes
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                                      2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello,

                                      Thank you for contacting us via the User Voice forum. This is something that we’ve already been made aware of as a desired feature. Therefore, I’m in communication with the product managers to see when this may be implemented. Once I have clear information on this, I’ll post a follow up comment on this topic.

                                      Again, thank you for contacting the Microsoft Disability Help Desk.

                                      Hi Greg,

                                      Thanks for your additional feedback. Can you tll us what version of Outlook, and the version of Windows you're using?

                                      Thanks,

                                      The Disability Answer Desk team.

                                    • 7 votes
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                                        2 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi Andries,

                                        We would be more than happy to help you out with your accessibility issue. So that we may more effectively assist you, can you tell me the version of outlook that you’re using, and on what platform you’re using it on such as Windows 10 or Android for example?

                                        Thank you,

                                        The Microsoft Disability answer Desk team.

                                        Hi Andries,

                                        Thanks for getting back to me on this with the updated information. I went ahead and contacted the appropriate Product Manager and relayed your issue to him. As soon as we receive an update, we'll post it here on this forum.

                                        Thank you,

                                        The Microsoft Disability Answer Desk team.

                                      • 5 votes
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                                          1 comment  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello,

                                          Thank you for contacting us about the issue you’re having. Can you tell us is if you’ve been able to change the focus to the message body without the BrailleNote Touch?

                                          Thank you for contacting us. We look forward to solving your issues and answering your questions.

                                          Sincerely,

                                          The Microsoft Disability Answer Desk team.

                                          Hi Sam,

                                          I have some questions for you as a follow-up to our conversation of the issue you have submitted. Is this is similar to a user who has an Android tablet with a keyboard, or if the navigation experience it totally different.

                                          Assuming this is similar to navigating with a keyboard, it may not be the right design for most users. For example, say you’re using TalkBack on an Android device, and you select items in the message list – you’re likely expecting to hear the preview of that item read to you, while being able to still arrow down to the next item in the list. Taking focus out of the list could make it harder to go through multiple emails.

                                          I’m not sure if there’s already a keyboard shortcut that would apply here for getting from the message list to the reading pane, which would alleviate this user’s frustration.

                                          We'll investigate this more in the coming new year and keep you up to date as far as what's developing.

                                          Again, thank you for contacting us.

                                          The Microsoft Disability Answer Desk Team.

                                        • 4 votes
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                                            4 comments  ·  Microsoft Accessibility Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello George,

                                            In response to your inquiry, we would like to know what you are using that could use greater language support. If you are using eh Ease of Access Tools in Windows 10 or any of the other accessibility tools, you’ll find that we do localize our products to support many languages.

                                            We look forward to your additional feedback.

                                            Sincerely,

                                            The Microsoft Disability Answer Des team

                                            Hi George,

                                            Thank you for that additional piece of information which helped greatly. I did some research for you and Greek is not yet supported as per the URL listed below. However, I am escalating this suggestion to our product managers, as we're looking to add more languages to accommodate a greater user base.

                                            https://support.microsoft.com/en-us/help/22805/windows-10-narrator-supported-languages

                                            We'll keep you up to date on our progress in implementing this for you. In the meantime, if you have any other suggestions or concerns regarding accessibility, please feel free to contact us.

                                            Sincerely,

                                            The Microsoft Disability Answer Desk.

                                            Hi George.

                                            Thanks for your response to the forum. In response to that, what speech recognition software are you wanting to use with Cortana? Is this Dragon Naturally Speaking or another software package? If so, which is it?

                                            Thanks,

                                            The Microsoft Disability Answer Desk.

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